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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Carrrot offers CRM, live chat, email marketing, analytics, and triggered messages, all from within one app. Carrrot helps you acquire new customers by sending automated triggered messages to first time visitors to nurture customers through the sales pipeline, and improve product conversion rates. Linked to this is Carrrot’s eCRM features, which allows you to track customers as they interact with your business. It then uses this data to send marketing messages to relevant customer segments. Through Carrrot’s analytics functionality, you can measure the success of your campaigns, identify bottlenecks in your customer journey, and get an overview of how your customer support team is performing by tracking response time and questions successfully answered. Carrrot offers multi-channel live chat support, allowing you to reply to messages in your customers’ channel of choice. You can assign specialist customer support agents to deal with enquiries, and allows your agents to use mobile apps to reply wherever they are located at that time. Read more Springbot enables small to medium-size retailers to take full advantage of even the most complex marketing data. Social media drives targeted site traffic while boosting your audience’s engagement. Start a conversation and increase your brand recognition with social media. Online ads drive traffic to your store. Re-engage site visitors and focus your marketing efforts on the audiences most likely to convert through the web or social ad retargeting. Springbot is capturing more and more valuable retail data that drives the current Marketing AI and Data Co-op functionality of the platform. Read more
Pricing Options
  • Free Trial Available
  • Starts at $31.20. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $199.00.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    68%
  • Momentum
    62%
  • Popularity
    71%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    86%
  • Momentum
    61%
  • Popularity
    79%

Features

Total Features
10 Features
6 Features
Common Features for All
    Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue.
    Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty.
    Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
    Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals.
    Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email
    Lead Management A systemized and organized way of managing all your leads and their conversation.
    Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them
    Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors.
  • + 7 More - Show Less
    • Analytics (ROI Tracking) ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue.
      Campaign Segmentation A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty.
      Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.
      Email Drip Campaigns An email drip campaign helps you automatically send a series of emails at regular intervals.
      Landing Pages Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email
      Lead Management A systemized and organized way of managing all your leads and their conversation.
      Lead Nurturing Timely following up with your leads in order to convert them into a prospective customer.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      Multivariate Testing Allows testing different variations of multiple webpage elements to find the best one among them
      Website Visitor Tracking This feature allows you to analyze and understand the behavior of your website visitors.
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.5/5 8 user ratings
    3.5/5 35 user ratings
    Rating Distribution
    • Excellent

      62.5%
    • Very Good

      25%
    • Average

      12.5%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      28.6%
    • Very Good

      28.6%
    • Average

      22.9%
    • Poor

      0%
    • Terrible

      20%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $31.20. Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $199.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    All-in-one $31.20 $39.00 per month

    Springbot $199.00 $199.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Stanford, CA Located in: Atlanta, Georgia
    Contact Details

    (650)-644-1362

    https://www.carrrot.io/

    404.487.0041

    https://www.springbot.com/

    Social Media Handles

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