TalkDesk |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Call Center Studio is a cloud-based contact center software developed specifically to assist tele-calling agencies improve their customer service. It allows you to set up a cloud contact centre with only a computer connected to the internet and a headset as a need. CallCenterStudio is a cutting-edge cloud-based call centre SaaS platform with enterprise-level functionality at an affordable pricing. With Call Center Studio, you can see real-time KPIs and quality indicators at a glance, and provide assistance in all Google-supported languages to clients all across the world. On a single dashboard, you can reach out to your consumers through several media. The platform offers a pay-as-you-go strategy that enables you to scale up and down your call centre to match business needs. Users get smart features that enable their company to provide world-class customer care on a daily basis. You'll always have your finger on the pulse of how your firm is functioning with the platform’s sophisticated monitoring and reporting capabilities. Additionally, the platform offers support for Salesforce, Google Speech API, Zendesk, Zoho, and many other services. Read more | CallerReady puts the power of fully customizable Sales CRM in your hands to help you qualify, transfer and convert your leads. Whether you are selling calls or closing sales, CallerReady CRM has the flexibility you need to drive your sales process. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
10 Features
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4 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Affordable Pricing, Excellent Customer Support, Ease of Use, Reliable Performance Occasional Software Glitches, UI Design Needs Improvement, Limited Reporting Features, Call Quality Issues |
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| Review Summary |
Call Center Studio is praised for its affordability, ease of use, and robust features. Users find it beneficial for managing customer service, sales, and support processes, often highlighting its integration capabilities and quick response times. While users appreciate the intuitive interface and accessibility, some point out that improvements in design and reporting functionality could enhance the user experience. Despite these minor drawbacks, users consistently emphasize the value proposition of Call Center Studio, recommending it as a cost-effective and reliable solution for call center operations. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Custom Pro Custom Enterprise Custom |
CallerReady Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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| Videos |
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+ 1 More
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| Company Details | Located in: Chicago, Illinois |
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| Contact Details |
+1 737 212 98 66 |
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| Social Media Handles |
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