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CallRail

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Overview

Description Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Read more WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $30.00.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 121 user ratings
4.9/5 202 user ratings
Rating Distribution
  • Excellent

    54.5%
  • Very Good

    28.9%
  • Average

    10.7%
  • Poor

    3.3%
  • Terrible

    2.5%
  • Excellent

    93.1%
  • Very Good

    5.9%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.5%
User Sentiments

    Quality Customer Service, Easy to Use Interface, Detailed Reporting Features, Seamless CRM Integrations

    Inaccurate Reporting Data, Slow Reporting System, Limited Third Party Integrations, Outdated User Interface

    Exceptional Customer Support, Easy to Use Interface, Comprehensive Lead Tracking, Extensive Integrations

    Limited API Functionality, Occasional Tracking Issues, Steep Learning Curve, Limited Report Customization

Review Summary

Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require.

WhatConverts is widely recognized for its intuitive platform that simplifies personalized communication. Users appreciate its ability to track user journeys and deliver targeted content, but some have encountered occasional glitches. Despite these minor setbacks, the overall feedback is positive, with reviewers praising its effective landing page optimization capabilities and strong customer support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $30.00.
Pricing Plans
Monthly Plans Annual Plans

Call Box Custom

Plus Plan $30.00 $30.00 per month

Pro Plan $50.00 $50.00 per month

Agency Plan $200.00 $200.00 per month

 
View Detailed Pricing
View Detailed Pricing

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Vendor information

Company Details Located in: Dallas, Texas Founded in: 1988 Located in: Charlotte, North Carolina
Contact Details

833-975-0168

https://www.callbox.com/

888-970-4015

https://www.whatconverts.com/

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