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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Buffer is an effective tool to manage more than one social media accounts through a single dashboard. You can also create posts and schedule them for future uploads. The feature of auto publishing helps to publish content as and when relevant. One added feature of Buffer helps you to create a queue of posts and uploads them according to the schedule set by you. Buffer converts the number of likes, shares, comments tweets and other reactions of your post into numerical value which helps you to measure your post’s popularity on different social media platforms. Buffer also provides free trial which allows you to judge whether all your needs are being fulfilled or not. Read more | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 1 Most Worthy # 3 Highly Rated | # 12 Highly Rated # 9 Most Popular |
Total Features |
9 Features
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9 Features
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Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Use, Scheduling Functionality, Time Saving, Extensive Integrations Limited Features in Free Plan, Occasional Posting Errors, Instagram Integration Issues, Limited Analytics Functionality |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
Review Summary |
Buffer is generally praised for its user-friendly interface, ease of use, and robust scheduling features. Many users appreciate its compatibility with various social media platforms, while others highlight its ability to streamline their social media marketing efforts. The sentiment analysis tools and collaboration features also receive positive feedback. However, some users express concerns about limited customization options, occasional bugs and glitches, and pricing compared to competitors. |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Essentials $5.00 $6.00 per month Team $10.00 $12.00 per user / month Agency $100.00 $120.00 per month |
Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Company Details | Located in: San Francisco, California Founded in: 2010 | Located in: New York, New York Founded in: 2009 |
Contact Details |
Not available |
+1 917-933-7800 |
Social Media Handles |
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