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Overview

Description Box is a cloud content management platform that provides secure collaboration facilities with anyone, over any device and at any time. This platform is used in different industries including Financial Services, Healthcare, Government, Life Sciences, Media & Entertainment, Education, Professional Services, Retail, Construction as well as Non-profit organisations. Trusted by the world’s leading businesses, Box offers advanced security controls to protect users’ sensitive fields. Also, it provides intelligent threat detection and complete information governance to enable data privacy. Since business depends on a lot of collaboration, from teammates to customers to partners and vendors, this platform works together to bring all of them into a single place. In other words, it can be said that Box makes the field sharing process easy among everyone. Furthermore, this platform offers HR onboarding, contract and digital-asset management facilities to automate the repeatable workflows thereby ensuring smooth business. By simplifying workflows, teams can indulge in doing what matters the most for the company without wasting any more time. With Box, companies can connect the dots from region to region and from device to device. Read more SmartVault is the easiest and best way to for businesses to securely store, organize, and share their most sensitive documents online. With the convenient platform, businesses can store all documents online, securely share files with anyone, send and receive eSignatures instantly, automate their document workflow, and many more. Give your clients a secure, easy, and professional way to collaborate with you in the cloud. Send documents for signatures, approvals, and payment, and route them back to SmartVault automatically. Read more
Pricing Options
  • Free Trial Available
  • Starts at $5.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $25.0.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.2/5 3,341 user ratings
4.3/5 271 user ratings
Rating Distribution
  • Excellent

    47.3%
  • Very Good

    38.1%
  • Average

    7.2%
  • Poor

    1.9%
  • Terrible

    5.5%
  • Excellent

    59.4%
  • Very Good

    22.1%
  • Average

    8.1%
  • Poor

    5.5%
  • Terrible

    4.8%
User Sentiments

    Secure File Storage, Ease of File Sharing, Extensive Integrations, Mobile Accessibility

    Slow Syncing Speeds, Limited Storage Space on Free Plan, Desktop App Issues, Confusing User Interface

    Secure File Storage, Seamless Integrations with other software, Ease of Use for document sharing, Efficient Client Portal

    Unintuitive User Interface, Lack of Robust Mobile App, Inadequate Customer Support, Confusing Folder Structure

Review Summary

agronomic, which has a positive impact on the overall experience. This way, you can quickly determine whether it's worth your time.

User reviews of SmartVault highlight both its strengths and weaknesses. While praised for its secure file storage and seamless integration with accounting software, particularly ProSeries, concerns regarding user-friendliness, customer support responsiveness, and pricing are frequently raised. The interface is often criticized for being clunky and outdated, leading to difficulties for clients in navigating and uploading documents. Additionally, users report inconsistent customer support and a lack of technical assistance, making troubleshooting issues challenging. The auto-renewal policy and limited refund options are also major points of contention. Overall, SmartVault offers a valuable solution for secure document storage and sharing, but requires improvement in its user experience, customer support, and pricing model.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $5.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $25.0.
Pricing Plans
Monthly Plans Annual Plans

Business (Business) $15.00 $20.00 per user / month

Enterprise (Business) $35.00 $47.00 per user / month

Enterprise Plus (Business Plans) $50.00 $50.00 per user / month

Enterprise Advanced (Business Plans) Custom

Individual (Individual Plans) Free

Personal Pro (Individual Plans) $10.00 $14.00 per month

Business Starter (Individuals and Teams) $5.00 $7.00 per user / month

Enterprise Advanced Custom

Standard $25.00 $35.00 per user / month

Accounting Pro $45.00 $65.00 per user / month

Accounting Unlimited $65.00 $90.00 per user / month

Business Pro $50.00 $70.00 per month

 
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View Detailed Pricing

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Vendor information

Company Details Located in: Redwood City, CA Founded in: 2005 Located in: Houston, Texas
Contact Details

1.877.729.4269

https://www.box.com/

8666756785

https://www.smartvault.com/

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