Botzup vs Paldesk Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Botzup

Live Chat Software

Get Free Advice

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paldesk

Live Chat Software

4.6 19 user ratings

Get Free Advice

Overview

Description	Botzup is a simple and flexible collaborative platform for non-coder to build chatbot. They provide flexible interface, build-in features with multi-channel integrations such as Facebook Messenger, Line, In-web and In-app. It increase your connectivity with customers by integrating marketing, customer services, and sales intelligence all together in one platform. botzup creates new conversation channel through messaging for your customer interactions, so communication is 24/7, seamless, and knowledgeable - which means teams are more productive and customers are more satisfied. Read more	Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more. Read more
Pricing Options	Free Trial Available Starts at $49.00. Offers Free-forever plan.	Free Trial Available Starts at $9.00.
SW Score & Breakdown	81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 60% Momentum 62% Popularity 67%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 70% Momentum 61% Popularity 81%
SaaSworthy Awards	Not Available	# 13 Most Popular # 4 Fastest Growing

Features

Total Features	7 Features	7 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.6/5 19 user ratings
Rating Distribution	Not Available	Excellent 78.9% Very Good 15.8% Average 0% Poor 0% Terrible 5.3%
		Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $49.00. Offers Free-forever plan.	Free Trial Available Starts at $9.00.
Pricing Plans Monthly Plans Annual Plans	Entry Free Basic $49.00 $49.00 per month Grow $199.00 $199.00 per month	Rookie $9.00 $11.00 per user / month Early Stage $14.00 $19.00 per user / month Rising Star $22.00 $29.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ChatFlow247 5 1 ratings Botzup Vs ChatFlow247 LiveChat 4.5 1,736 ratings Botzup Vs LiveChat ZoomInfo Chat Botzup Vs ZoomInfo Chat LinkedChat 4.5 56 ratings Botzup Vs LinkedChat Airchat	LiveAgent 4.7 1,922 ratings Paldesk Vs LiveAgent LiveChat 4.5 1,736 ratings Paldesk Vs LiveChat LiveEngage 3.9 417 ratings Paldesk Vs LiveEngage ChatFlow247 5 1 ratings Paldesk Vs ChatFlow247 DeskMoz 5 16 ratings Paldesk Vs DeskMoz
	View All Botzup Alternatives	View All Paldesk Alternatives