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Bot Platforms Software

4.5 11 user ratings

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Overview

Description Botsify enables you to quickly and easily create a chatbot for your website. To start using the artificial intelligence-based Botsify bot, you need to teach the bot questions and answers –– and you can continue teaching it more over time –– but the bot also learns and becomes smarter from each conversation. As you can customize the questions and flows, you can define which questions should be answered by a bot, and which by a human. The Botsify bot provides push notifications to let you know if the customer needs to speak to a human customer service agent, which is defined according to your parameters. You can choose to run the bot 24/7 or only during business hours. The Botsify platform works with Facebook Messenger and your website, as well as allowing you to reply to comments on Facebook posts privately via Facebook Messenger. It also integrates with apps such as Slack, Google Sheets, Shopify, Google Search, and RSS feeds. Read more Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent. Read more
Pricing Options
  • Free Trial Available
  • Starts at $40.00. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.5/5 11 user ratings
4.5/5 101 user ratings
Rating Distribution
  • Excellent

    54.5%
  • Very Good

    36.4%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    61.4%
  • Very Good

    31.7%
  • Average

    6.9%
  • Poor

    0%
  • Terrible

    0%
User Sentiments
    Not Available

    User-Friendly Interface, Extensive Integrations, Powerful NLP Capabilities, Pre-built Agents and Templates

    Limited Customization Options, Complex Pricing Structure, Limited Multilingual Support, Steep Learning Curve

Review Summary
Not Available

Google Cloud Dialogflow is generally praised for its user-friendly interface, which makes building chatbots accessible to those without coding experience. Its drag-and-drop functionality, pre-built templates, and robust natural language processing capabilities create engaging conversations. However, users note some limitations, including potentially high costs, limited customization options, and a learning curve for certain advanced features. Despite these, Dialogflow is seen as a valuable tool for automating customer interactions, handling frequent inquiries, and integrating with other Google Cloud services.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $40.00. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Personal $40.00 $49.00 per month

Professional $125.00 $149.00 per month

White-label Custom

Custom Custom

Dialogflow CX Custom

Dialogflow ES (Essentials) Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Karachi, Pakistan

Not available

Contact Details

Not available

https://botsify.com

Not available

https://cloud.google.com/dialogflow

Social Media Handles

Not available

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