BeyondTrust Remote Support vs remonade Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BeyondTrust Remote Support

Remote Access Software

4.8 346 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

remonade

Remote Access Software

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Overview

Description	BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. Read more	Remonade Software is a powerful platform designed to streamline team collaboration and improve workflows. With its user-friendly calendar-based task management system, users can easily assign tasks, set deadlines, and keep everyone on the same page. The platform allows to track progress, monitor tasks completion rates, and review overall team performance in real time. Remonade also offers detailed reporting features, enabling users to generate reports with notes to evaluate business workflows and identify areas for improvement. Whether managing remote teams or running a small to medium-sized business, this software is built to meet the needs and enhance productivity. By simplifying team collaboration and task management, Remonade Software ensures the team stays organized and efficient, no matter the size or location. It’s the perfect solution for businesses looking to optimize their operations and achieve better results with minimal effort.. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $9.0. Offers Free-forever plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 92% Momentum 60% Popularity 71%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 60% Momentum 61% Popularity 68%
SaaSworthy Awards	# 5 Fastest Growing # 4 Most Popular	Not Available

Features

Total Features	7 Features	9 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 2 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 4 More - Show Less
Unique Features	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.8/5 346 user ratings	Not Available
Rating Distribution	Excellent 83.2% Very Good 14.5% Average 2.3% Poor 0% Terrible 0%	Not Available
User Sentiments	Ease of Use, Extensive Integrations, Strong Security, Cross-Platform Compatibility Occasional Connection Drops, Slow Performance with Large Deployments, Limited iOS Device Control, Complex Configuration Options	Not Available
Review Summary	Users praise Bomgar's user-friendly interface, ease of setup, and comprehensive remote support capabilities. Its remote control and screen sharing features are highly regarded, enabling efficient troubleshooting and assistance. Users appreciate the ability to transfer files securely, access remote computers unattended, and resolve issues promptly. Additionally, the mobile app is lauded for its convenience and functionality. However, some users have reported occasional connectivity issues and challenges with specific operating systems or software configurations. Overall, Bomgar is well-received for its robust features, user-centric design, and effective remote support solutions.	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $9.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	BeyondTrust Remote Support Custom	Free Free Pro $9.00 $9.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	TeamViewer 4.7 5,096 ratings BeyondTrust Remote Support Vs TeamViewer RemotePC 4.2 194 ratings BeyondTrust Remote Support Vs RemotePC ScreenMeet 4.6 10 ratings BeyondTrust Remote Support Vs ScreenMeet VNC Connect 4.3 774 ratings BeyondTrust Remote Support Vs VNC Connect Dualmon Remote Access 5 1 ratings	WTEAM remonade Vs WTEAM Remotings RemoteDesk 4.7 11 ratings remonade Vs RemoteDesk Remotewo RemoteWorkly
	View All BeyondTrust Remote Support Alternatives	View All remonade Alternatives