LiveChat |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Bold360 is a live chat tool for website users that enables them to humanize the customer support efforts. This is done with the help of an AI that works in the background to assist both the digital and the front desks. This also consists of a tightly integrated AI chatbot that extends a simple customer engagement solution for reps. With a conversational AI that has been developed to deliver results, users can engage their customers at scale and reduce the burden on teams. The bots of the tool are available round the clock to engage customers and provide them with personalized results. But they also go a step ahead to assist the sales and customer support teams by providing them with extensive knowledge about the customers, their past interactions, their orders, and more. After sufficient data has been collected for analysis, the bot even pinpoints areas of improvement and optimization. Read more | TheLiveForce is a cutting-edge platform designed to capture, qualify, and close more customers, empowering the business to reach new heights. With the real human chat service, one can convert 35% more website traffic into high-value leads by instantly engaging visitors with live chat agents. Seamlessly transfer calls to the right person every time and capture leads via text messages effortlessly. The multilingual team ensures to serve a diverse audience while connecting with customers on various social media platforms. Efficiently qualify leads based on the criteria, and let us manage the calendar by booking appointments that sync seamlessly with the schedule. Stay updated with instant alerts on important calls, access summaries, analytics, and account changes easily, and gain insights into call performance and customer interactions. Pay based on results to maximize the ROI, keeping records of chat conversations for future reference. With round-the-clock answering, will never miss a call, and a customizable chat widget matches branding perfectly. Engage visitors who are about to leave, ensuring no potential lead slips away. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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7 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Agent Custom Service Custom Advise Custom Helpdesk Custom |
TheLiveForce Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Boston, Massachusetts | Located in: West Palm Beach, FL - 33409 Founded in: 2021 |
| Contact Details |
Not available |
800-919-7739 |
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