Applozic vs Provide Support Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Applozic

Live Chat Software

3.9 18 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Provide Support

Live Chat Software

4.6 111 user ratings

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Overview

Description	Applozic is a full-featured in-app chat platform that works with any Messaging and Web API platform. Users of the software may create, design, and access the market much more quickly, all while cultivating real relationships with customers through meaningful connections. With the in-app chat solution, developers from any sector may overcome time limitations. Users may customise and construct a completely functional chat solution for mobile and web in a short time thanks to robust developer tools, UI kit building features, and superior database and backend security. Users may even visualise their records, statistics, and security information all in one place. Users can access datasets and insights on the Central Dashboard and discuss them with their staff, as well as decrease undesirable prejudice directly through the network. Also, at every step, robust encryption protects the software against hackers, unauthorised alterations, and spies. Marketplaces, healthcare, live-streaming, education, on-demand services, social communities, and education developers can all benefit from Applozic. Read more	Provide Support allows its users to add live chat on their websites and provide instant support to their customers. Users can set up live chat in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible to view all customer information on one screen, look them up on a map and proactively engage new website visitors. Users can customize the live chat window color to match their website design and add their company greeting message and operator photos. Its chat forms have the functionality to let users collect only the data they need from their users. Live chat can integrate with popular platforms such as WordPress, Magento, Joomla, Shopify, and other leading Content Management Systems (CMS). Provide Support live chat software is available for Mac OS, Windows, Linux, iOS and Android, as well as through a web interface. Read more
Pricing Options	Free Trial Available Starts at $99.00. Offers Custom plan.	Free Trial Available Starts at $8.25. Offers Free-forever plan.
SW Score & Breakdown	80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 79% Reviews 67% Momentum 63% Popularity 78%	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 83% Momentum 67% Popularity 88%
SaaSworthy Awards	Not Available	# 7 Highly Rated # 12 Most Popular

Features

Total Features	4 Features	8 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.9/5 18 user ratings	4.6/5 111 user ratings
Rating Distribution	Excellent 33.3% Very Good 38.9% Average 16.7% Poor 11.1% Terrible 0%	Excellent 64% Very Good 33.3% Average 1.8% Poor 0% Terrible 0.9%
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Pricing

Pricing Options	Free Trial Available Starts at $99.00. Offers Custom plan.	Free Trial Available Starts at $8.25. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Starter Plan $99.00 $99.00 per month Custom Plan Custom	Small Business $8.25 $15.00 per month Free Free Corporate $16.50 $30.00 per month Enterprise $33.00 $60.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Applozic Alternatives	View All Provide Support Alternatives