Compare : Aloware vs Convoso

• Excellent
  55.4%
• Very Good
  31.3%
• Average
  7.1%
• Poor
  3.8%
• Terrible
  2.4%

• Excellent
  70.2%
• Very Good
  18.3%
• Average
  8.4%
• Poor
  2.6%
• Terrible
  0.5%

User-friendly Interface, Extensive Integrations, Comprehensive Call Tracking, Robust Texting Features

Mobile App Usability Issues, Occasional Software Glitches & Crashes, Inconsistent Call Routing, Limited Call Rotation Functionality

User-Friendly Interface, Efficient Auto Dialer, Detailed Reporting, Responsive Customer Support

Occasional System Lag, Call Drops, Audio Issues, Inbound Call Handling

Based on user reviews on G2 and Capterra, Aloware is generally well-received for its ease of use, customizable dashboards, and reporting capabilities. It is praised for being intuitive and user-friendly, with reviewers highlighting its simple setup process and straightforward interface. Additionally, Aloware's customer support is frequently commended for being responsive and helpful. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the cost-effectiveness of the software. Overall, Aloware is considered a solid option for businesses seeking a user-friendly and customizable field service management solution, although it may not be the most budget-friendly choice.

The majority of user reviews are very positive, applauding the product's ease of use, powerful features, and excellent customer support. Reviewers appreciate the intuitive user interface, which makes it simple to set up and use, even for those with limited technical expertise. They also highlight the wide range of features, such as call tracking, lead management, and reporting, which help businesses streamline their sales processes and improve their efficiency. Additionally, reviewers consistently praise the exceptional customer support, noting the responsiveness and helpfulness of the support team.