Alium vs Customer Thermometer Comparison

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Alium

Survey/ User Feedback Software

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.4 29 user ratings

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Overview

Description

Alium is a customer management tool that helps to enhance customer experience by devising modern and advanced digital strategies. The application enables users to capture and monitor signals to get the necessary contextual insights. It helps to understand every experience in the customer journey, thus allowing users to improve customer experience and boost conversions. With Alium, users can analyze and fix the problems faced by customers while browsing their web page content. Users can even anticipate the needs of the customers as well as predict their behavior in real-time. With the help of Alium mobile app, users can integrate customer feedback seamlessly, thus assessing the buyer’s psychology even while offline. Users can improve their campaigns by learning about what the customers are thinking about their contents, which are sent to them and analyzing their feedback. Additionally, Alium integrates with multiple tools and processes, tight from CRM, Zapier, Google Analytics, Zendesk, Jira to Slack, thus enhancing taskforce productivity. Alium helps to optimize visitor experience on the user’s website and automate repetitive tasks, thus saving time and resources. Users can discover the issues when it’s time with visual feedback, thus eliminating guesswork. Read more

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

Pricing Options

Free Trial Not Available
Offers Free-forever plan.

Free Trial Not Available
Starts at $29.00. Offers Custom plan.

SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

61%
Popularity

64%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

76%
Momentum

68%
Popularity

82%

Features

Total Features	10 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 7 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.4/5 29 user ratings
Rating Distribution	Not Available	Excellent 72.4% Very Good 6.9% Average 13.8% Poor 0% Terrible 6.9%
		Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Free-forever plan.	Free Trial Not Available Starts at $29.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Alium Free	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Surveyed UserVoice 4.6 376 ratings Alium Vs UserVoice UserFeedback RapidFeedback Alium Vs RapidFeedback CheapFeedback Alium Vs CheapFeedback	SurveyMonkey 4.3 7,696 ratings Customer Thermometer Vs SurveyMonkey Surveyed Snap Surveys 4.2 155 ratings Customer Thermometer Vs Snap Surveys Couchsurvey Customer Thermometer Vs Couchsurvey QuestionPro 4.6 1,146 ratings Customer Thermometer Vs QuestionPro
	View All Alium Alternatives	View All Customer Thermometer Alternatives