Airy Messenger vs Melu Managed Live Chat Comparison

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Airy Messenger

Live Chat Software

3.3 4 user ratings

Get Free Advice

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Melu Managed Live Chat

Live Chat Software

5 27 user ratings

Get Free Advice

Overview

Description

Airy Messenger is live chat software. A Conversational Data Platform to drive sales, improve marketing and provide better service. Airy continuously helps us get more value out of Messenger marketing and service, driving our customer acquisition costs down by 50%.Airy helped us automate and customize all interactions happening via Messenger. Read more

Melu helps to turn more visitors into leads and sales, while providing top-notch customer service. As soon as a chat session results in a lead for business, get an email notification to help to convert it. The live chat software utilizes 256-bit encryption and all conversations during chat sessions are secured. At Melu, we take data protection seriously - we make sure that visitors' personal information is encrypted and stored securely. Read more

Pricing Options

Free Trial Not Available
Starts at $49.00. Offers Free-forever plan.

Free Trial Available

SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

66%
Momentum

63%
Popularity

71%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

68%
Momentum

63%
Popularity

74%

Features

Total Features	4 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.3/5 4 user ratings	5/5 27 user ratings
Rating Distribution	Excellent 25% Very Good 0% Average 50% Poor 25% Terrible 0%	Excellent 96.3% Very Good 3.7% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $49.00. Offers Free-forever plan.	Free Trial Available
Pricing Plans Monthly Plans Annual Plans	Free Free Basic $49.00 $49.00 per month Advanced $499.00 $499.00 per month Enterprise $999.00 $999.00 per month	Melu Managed Live Chat Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Airchat Smartchat Airy Messenger Vs Smartchat LiveChat 4.5 1,736 ratings Airy Messenger Vs LiveChat ChatFlow247 5 1 ratings Airy Messenger Vs ChatFlow247 Freshchat 4.6 775 ratings Airy Messenger Vs Freshchat	Muble Chat Melu Managed Live Chat Vs Muble Chat ChatFlow247 5 1 ratings Melu Managed Live Chat Vs ChatFlow247 LiveChat 4.5 1,736 ratings Melu Managed Live Chat Vs LiveChat MyLiveChat 3.5 15 ratings Melu Managed Live Chat Vs MyLiveChat Liveo.Chat Melu Managed Live Chat Vs Liveo.Chat
	View All Airy Messenger Alternatives	View All Melu Managed Live Chat Alternatives