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Adobe Experience Platform

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Adobe Experience Manager logo
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4.3 332 user ratings

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Overview

Description Adobe Experience Manager is a robust content management solution that helps businesses to build personalized and content-led experiences for their customers. Its inclusive content management structure assists users to create personalized and consistent content for each customer. In addition, the system also comes loaded with a variety of automated tools that can be used to create and manage digital experiences across all channels, effortlessly. Moreover, businesses can also depend on the software to proceed with quick source, deliver, and asset adoption processes across multiple audiences and channels alike. Adobe Experience Manager includes an end-to-end document management solution that makes it easy for businesses to create responsive forms. Organizations can also leverage the software’s cloud structure besides seeking adequate help from its great service level agreements, optimal performance, and enterprise-grade security. Moreover, the solution also comes loaded with digital screens and digital signs that can deliver smart and dynamic content to create real-time and personalized experiences. Read more Adobe Campaign is a cross-channel marketing software that empowers business houses to plan, coordinate, and execute dynamic campaigns as per their customers’ requirements via mobile, email, offline channels, and more. With this platform, users can improve their email marketing facilities by leveraging contextually relevant and personalized messages. Powered by Adobe Sensei, the platform is capable of analyzing email opening rates, send timings and more. Enterprises find this software useful to gather customer data from different resources and use them for their upcoming marketing campaigns. Users can seamlessly drive, test, and automate their campaigns across every channel with ease. They can also make use of the Adobe Analytics integration to identify valuable audiences in real-time and trigger relevant messages. Moreover, multilingual emails, offer management, campaign reporting, data connectors, customer profiles, audience segmentation, preference centers, etc., are some of the other highlighted and beneficial features offered by the software. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    87%
  • Momentum
    60%
  • Popularity
    63%
SaaSworthy Awards # 9 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 361 user ratings
4.3/5 332 user ratings
Rating Distribution
  • Excellent

    45.7%
  • Very Good

    39.6%
  • Average

    10.5%
  • Poor

    1.9%
  • Terrible

    2.2%
  • Excellent

    44.9%
  • Very Good

    41%
  • Average

    10.8%
  • Poor

    1.8%
  • Terrible

    1.5%
User Sentiments

    User-Friendly Interface, Extensive Content Management Capabilities, Seamless Integration with Adobe Products, Robust Digital Asset Management

    Steep Learning Curve, Occasional Performance Issues (Slow Loading Times), High Licensing Costs, Complex Customization

    Not Available
Review Summary

Adobe Experience Manager (AEM) is a powerful content management system praised for its user-friendly interface, robust content management features, and seamless integration with other Adobe products. Users appreciate its ease of creating, managing, and publishing content across multiple channels, as well as its digital asset management capabilities. However, AEM's complexity can be overwhelming for beginners, and its cost may be prohibitive for smaller businesses. While users acknowledge the steep learning curve, they generally agree that AEM's benefits outweigh its drawbacks, particularly for organizations with extensive digital content needs and the resources to implement it effectively.

User reviews of Adobe Campaign highlight its powerful capabilities for marketing automation, personalized communication, and data analysis. Many appreciate its cross-platform integration, especially with other Adobe products, and its ability to reach a wide audience. However, users frequently cite a steep learning curve as a drawback, often requiring significant training and technical knowledge. While some praise the user interface, others find it outdated and complex, leading to frustration. Overall, Adobe Campaign is a robust tool, well-suited for large organizations, but may require significant investment in training and support for optimal utilization.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Adobe Experience Manager Custom

Adobe Campaign Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Client Console
Videos Not Available Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Jose, California Located in: San Jose, California
Contact Details

1-800-497-0335

https://www.adobe.com/marketing/experience-manager.html

Not available

https://www.adobe.com/marketing/campaign.html

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