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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Acquire is a conversational customer experience management platform, helping out companies to collaborate and connect with their clients over video or chat. Teams can also co-browse a particular matter and come up with solutions, accordingly. At present, 100+ companies from different parts of the globe depend on Acquire to get their job done. Retail, Airline and Finance sectors can depend on this particular for their day to day tasks. Shopify, Salesforce, Magento, DocuSign, Zendesk, Twitter, Hubspot, ZohoCRM are some of the external platforms with which companies using Acquire can integrate in real-time. For security reasons, the software abides by a transparent fair and lawful process while collecting personal data and is never shared with third-party organisations. All data stored are in compliance with GDPR rules and policies. Acquire’s IVR powered native SMS and voice service is incorporated with a real-time call queuing and routing facility alongside voicemail and call recording options. Read more | Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 18 Fastest Growing # 17 Most Popular |
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| Total Features |
9 Features
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6 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Organization Types Supported |
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| Platforms Supported |
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| User Rating |
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| Rating Distribution |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Teams Custom Professional Custom Enterprise Custom |
Startup $14.14 $14.14 per month Advanced $56.54 $56.54 per user / month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: San Francisco, California | Located in: Berlin, Germany |
| Contact Details |
+1 415 212-5151 |
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| Social Media Handles |
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