CloudTalk |
| Description | The 8x8 X Series is a cloud-based communication platform that enables businesses of all sizes to communicate via text messaging, audio calls, and video conferencing. Employees can use the team messaging module to build project-specific public and private chat rooms to share files, keep track of conversations, and hold meetings, among other things. Supervisors can use the operator switchboard to record conversations and barge or whisper during sales calls with the 8x8 X Series. To collaborate on projects, team members can use the video conferencing tool's screen sharing and remote desktop control capabilities. Additionally, the voicemail to email feature allows employees to get emails with voicemail transcripts and audio samples. The 8x8 X Series integrates with a variety of third-party applications, including Zendesk, NetSuite, and Dynamics. It also offers mobile apps for iOS and Android, allowing staff to oversee operations from anywhere. Pricing is accessible upon request, and customer service is available by phone, email, documentation, and live chat. Read more | The unrivaled CRM integration of CloudCall unifies your interactions, improves data quality, boosts efficiency, and records all talks. Their integration allows you to work smarter rather than harder, which saves you time and money. They created easy features in their integrations to help you get the most out of your CRM. You can increase your efficiency with CloudCall by making calls with a single click from your CRM or business software. Uploading prepared contact lists into the dialer can help you increase your calling activity. This will automatically dial through the list, allowing you to spend more time talking to your contacts. Local Presence, which allows you to dynamically show a number that is local to the area you are calling, improves pick-up and connection rates. With a single click, you can even leave a pre-recorded voicemail. You'll be able to leave well-composed messages with up to 5 pre-recorded messages, boosting the possibility that your contacts will call back. With CloudCall, you get all of this and more. Read more |
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CRM Integration, Ease of Use, Reliable Call Recording, Helpful Support Team Call Quality Issues, Mobile App Functionality, Occasional Outages, Confusing Admin Portal |
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User reviews of CloudCall highlight its ease of use, particularly its integration with CRM systems like Bullhorn, which streamlines workflows and boosts productivity. Users appreciate the click-to-call functionality and the ability to access call recordings directly within the CRM. However, several users report issues with call quality and connectivity, along with occasional system crashes. While customer service is generally described as friendly, some users found response times to be slow. Overall, CloudCall offers a valuable solution for remote teams, but users should be aware of its potential technical limitations and be prepared for occasional glitches. |
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Small Business phone system $12.00 $12.00 per user / month X2 $24.00 $24.00 per user / month X4 $44.00 $44.00 per user / month |
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| Company Details | Located in: Campbell, California | Located in: Boston, Massachusetts |
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+1-855-524-0687 |
+1 617 982 1600 |
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