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MessageBird

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Overview

Description VoipNow is designed to meet the demands of the most exigent and successful business - your customers. End users love the features and benefits VoipNow provides. Upgrade the way your business communicates with a unified communication system that is capable of voice, conferences, video calls, virtual assistant, and much more. VoipNow can act as a smart contact center. You can track the number of calls, call duration, how agents performed and much more. The result: more satisfied customers. With VoipNow's BYOD support and a simple app, you can turn any mobile device into business phones. Enjoy the freedom of open standards. Read more Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.7/5 9 user ratings
4.3/5 81 user ratings
Rating Distribution
  • Excellent

    66.7%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    66.7%
  • Very Good

    18.5%
  • Average

    1.2%
  • Poor

    1.2%
  • Terrible

    12.3%
User Sentiments
    Not Available

    Competitive Pricing, Reliable SMS Delivery, Easy to Use Interface, Excellent Customer Support

    Slow Customer Support Response, Lack of Transparency in Pricing, Limited Platform Flexibility, Confusing User Interface

Review Summary
Not Available

Infobip generally receives positive reviews for its reliable SMS and WhatsApp communication platform, offering competitive pricing and user-friendly interfaces. Users praise the speed and helpfulness of the support team, with many highlighting their responsiveness and proactive assistance. While Infobip's platform is considered robust and feature-rich, some users note limitations with its user interface and report occasional challenges with automated features and customer service response times.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic (On your infrastructure) Others

Pro (On your infrastructure) Others

Basic (OnDemand) Others

Pro (OnDemand) Others

On your infrastructure Others

Infobip Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Service Provider tools
+ 1 More
Not Available
Videos Video Thumbnail
+ 2 More
Video Thumbnail

Vendor information

Company Details Located in: Wilmington, Delaware

Not available

Contact Details

+1 239-206-2995

https://www.4psa.com/products-voipnow-spe.html

Not available

https://www.infobip.com/

Social Media Handles

Not available

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