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Zylo Reviews

User Rating

4.9/5 (Based on 51 Ratings)

Rating Distribution

  • Excellent

    94.1%
  • Very Good

    3.9%
  • Average

    2%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

SaaS Visibility & Insights, User-Friendly Interface, Comprehensive Reporting, Excellent Customer Support

Limited Workflow Customizations, Benchmark Data Availability, Direct Integrations, Data Accuracy

Do You Use Zylo?

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Review Summary

Zylo is a SaaS management platform that helps users track their software spending, identify shadow IT, and optimize their subscriptions. Users praise Zylo for its ease of use, user-friendly interface, and comprehensive reporting capabilities. They appreciate the visibility it provides into SaaS spending, renewal dates, and user activity, and how it helps identify opportunities for cost savings and consolidation. While some users wish for more integrations and automation, overall, they are satisfied with Zylo's ability to solve their SaaS management challenges.

Pros

  • Zylo consolidates SaaS data, providing a single source for spend and usage information.
  • Zylo helps identify and eliminate shadow IT, reducing unauthorized software purchases.
  • The platform provides actionable insights to optimize SaaS spend and negotiate better contracts.

Cons

  • Some users report data hygiene issues due to the volume of data Zylo processes.
  • Limited reporting customization options can be a limitation for specific needs.

AI-Generated from the text of User Reviews

Reviews
NB

Nate B

December 12, 2023 Source: G2.com
"Great product, easy to use, very responsive and agile team + product dev"
What do you like best about Zylo?

It gives great visibility into our SaaS spend. Very easy to use for all things renewals and app management. Our Finance and IT teams use it regularly!

What do you dislike about Zylo?

Lack of integrations and no ROI measurement for tools

What problems is Zylo solving and how is that benefiting you?

Managing SaaS spend and applications. Deprovisioning, license mgmt and renewal mgmt. That is keeping auto renewals from happening, duplicate spend for overlapping tools and minimizing spend on inactive users.

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AU

Anonymous User

November 17, 2023 Source: G2.com
"A Zylo fan!"
What do you like best about Zylo?

Zylo helps me to build meanigful reports about our companies software usage and to manage apps that I have forgotten about (we have a lot). Zylo reporting fields allow me to narrow in on missing info, cost centers whatever I need to work. And passing along meaniful information to application owners allows us to make the right decisons at the time of renewals.

What do you dislike about Zylo?

I would say that the one shortcoming that comes to mind is that not all applicaitons have Benchmarks data yet. This is a super helpful tool when it comes to negotaitons and understanding where we are in the process - if we are getting a great deal or if we could push on the vendor to come down in cost.

What problems is Zylo solving and how is that benefiting you?

Zylo is helping to manage an very large (and growing) software stack. I have plans to intergrate more accounting integrations to get more up to date data on new software spend. This might also allow me to catch SAAS that folks are putitng on personal cards and expensiing themselves. I can't manage what I don't know about. :)

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JR

Jennifer R

July 26, 2023 Source: G2.com
"Great Tool for Visibility into SaaS Spend/Usage"
What do you like best about Zylo?

They provide visibility into all of our SaaS applications. Their benchmarks/consultant helps us save money and stay on top of renewals. The platform also allows us to detect new apps used that have not been through proper approvals.

What do you dislike about Zylo?

Sometimes information is incorrect, although in our particular case, we are a complex company with many dynamics, making it a challenge to keep up with even with great integration.

What problems is Zylo solving and how is that benefiting you?

Zylo has solved many problems. Mainly we have had many M&As; not only do they adapt/overcome, but I can also look at payments and get pertinent info about a renewal coming up that we didn't know about. As mentioned, they help us detect new applications needing proper approval within our organization. Zylo helps with seeing cost centers and where you can consolidate one/two tools with the same functionality instead of having ten. They help with license reduction by being able to see who is utilizing their license.

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CM

Courtney M

July 20, 2023 Source: G2.com
"Excellent Saas Mgmt Tool, Immediate ROI, Wonderful Customer Service"
What do you like best about Zylo?

We have seen an immediate ROI through the tool's ability to identify savings opportunities such as duplicative or underutilized applications. The tool is very intuitive and easy to use and has streamlined our process to manage software spend across the organization. Our Saas Manager has been an incredible partner, driving effective negotiations as part of our procurement process further increasing the savings realized as part of our relationship with Zylo.

What do you dislike about Zylo?

I cannot think of anything. We have had great success with Zylo.

What problems is Zylo solving and how is that benefiting you?

Zylo is ensuring our Saas spend is optimized across the business by enabling us to quickly identify duplicative and/or underutilized tools. Zylo facilitates a streamlined procurement process throught reporting on upcoming renewals, benchmarking data, and historical utilization statistics. Zylo eliminated an extremely manual process by providing historical software spend which serves as a key input into our forecasting and budgeting processes.

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JH

Jared H

May 17, 2023 Source: G2.com
"The fastest ROI that I have ever professionally seen"
What do you like best about Zylo?

The compilation of data that is automatically pulled from our ERP systems provides insight into our spend at levels that are more granular and approachable than any other analysis tool I have ever used in Procurement.

What do you dislike about Zylo?

The mass of data that Zylo can process leads to some hygiene issues with data. However, the Zylo team will tactically and strategically address your current problem and ensure it's not an issue in the future.

What problems is Zylo solving and how is that benefiting you?

Zylo is providing insight into our spending across our organization (and the world), allowing us to cut back on shadow spend. Furthermore, it acts as a contract repository that helps our team to get ahead of renewals. Lastly, it is a source of truth for which vendors have undergone proper vetting that ultimately leads to safer business operations.

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RW

Rebekah W

May 17, 2023 Source: G2.com
"Very easy to work with"
What do you like best about Zylo?

I love having the visibility into our SaaS spend.

What do you dislike about Zylo?

Most of my dislikes are the result of our team not using all of the features that are available.

What problems is Zylo solving and how is that benefiting you?

Visibility into what tools we have and who has access to them.

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TK

Tara K

May 10, 2023 Source: G2.com
"Immediate ROI, phenomenal service, and groundbreaking tool to support all maturity levels of VMO"
What do you like best about Zylo?

Zylo has allowed our organization to see immediate ROI in our investment within benchmarking data. In addition, the easy UI allows our teams to view data as granular or high-level data as we want to go. The reporting available on day one is groundbreaking and does not compare to any other tool I've used in my tenure. Zylo has allowed us to eliminate wasted time on old-school procurement practices, build mature procedures around their application, and understand our tech stack at a whole different level.

In addition to the fantastic capabilities Zylo's products have to offer, there is something to be said about the level of services offered. Zylo exemplifies what customer service means; at every phase and with every Zylo rep I've interacted with, I have felt supported and heard, and they have undoubtedly been monstemenal to the success of our goals.

What do you dislike about Zylo?

I have no dislikes about Zylo. We are satisfied with the Zylo application.

What problems is Zylo solving and how is that benefiting you?

Zylo benchmarking allows our teams to spend less time doing manual work locating pricing information to support our renewal negotiations. It enables a level of confidence to our teams who are requesting discounts or fair market pricing.

The Zylo application allows for visibility into the tech stack and shadow IT, in return it helps maintain compliance to onboarding practices.

With easy reporting we can tackle the renewals ahead of time, prepare for such conversations, and maintain clean records for our contract management practices.

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ES

Evan S

May 8, 2023 Source: G2.com
"Great SaaS Management Tool"
What do you like best about Zylo?

Zylo allows for a singular interface to pull in all of our spend data for software. I can get notifications when new software is expensed, which allows me to keep a tight grip on software spend. Workflows allow us to clean up our users to make sure we aren't paying for licenses for users that no longer need them.

What do you dislike about Zylo?

Data filtering can sometimes be hard to use, but it's easy to download reports and manipulate the CSV. Also, I wish there was just a bit more customization with the way that workflow emails are sent out. Some users thing the emails are a phishing attempt, so my responses are sometimes limited.

What problems is Zylo solving and how is that benefiting you?

Zylo helps us see all of the software that is being purchased, whether through AP or expense. It's familiar with software apps, so it groups them together by apps and vendors. It helps identify opportunities for consolidation. Zylo also notifies us when contracts are up for renewal so we can begin working with vendors well in advance to the renewal date.

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AC

Adam C

May 3, 2023 Source: G2.com
"Zylo Customer Experience is top notch"
What do you like best about Zylo?

The software is super intuitive and easy to use. I have worked with 300+ software vendors and Zylo support and customer service is by far preium level. The Zylo leadership has my back.

What do you dislike about Zylo?

There are a couple things in the contract management area that lacks, however in recent weeks there have been new deliverables that are addressing all my concerns.

What problems is Zylo solving and how is that benefiting you?

Zylo helped me in so many areas for operational renewals. By using this software I was able to successfully merge 5 companies at the same time by discovering all outstanding Saas contracts. I built out a vendor management and SaaS contract source of truth.

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KL

Kent L

May 2, 2023 Source: G2.com
"An eye opening experience into SaaS management"
What do you like best about Zylo?

Zylo has been a tremendous addition to our management tools. With so much SaaS being used, Zylo compiles everything you need to know about your company's SaaS stack, making it easy to see everything in one place. The Zylo system includes all our SaaS subscription information, including technical and financials, providing a complete picture.

What do you dislike about Zylo?

Zylo provides many integrations, but I would love to see many more integrations with more tools made available. When a SaaS subscription is connected with integration, the additional information is just awesome!

What problems is Zylo solving and how is that benefiting you?

Zylo is solving our issues with shadow IT and not knowing all the tools our staff uses. Zylo has centralized all the information on our SaaS tools. Zylo is also helping in vendor management and spend management, specifically on knowing when renewals are coming up and providing benchmarks on many tools, helping us when negotiating renewals and their contracts. Lastly, Zylo also provides and Application Catalog for our staff to be able to know what tools we have available and even be able to request access to those tools.

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