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ZoomInfo Reviews

User Rating

4.5/5 (Based on 3,085 Ratings)

Rating Distribution

  • Excellent

    67.1%
  • Very Good

    25.6%
  • Average

    3.7%
  • Poor

    0.9%
  • Terrible

    2.7%

Do You Use ZoomInfo?

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Review Summary

ZoomInfo Sales OS is widely praised by users for its comprehensive database, ease of use, and valuable insights into prospect activity and company information. The platform excels at streamlining prospecting, providing accurate contact information, and integrating seamlessly with CRM systems. However, some users note data accuracy issues, particularly with outdated information or missing contacts and limited geographic coverage, especially outside the US. A recurring concern is the platform's cost, which can be prohibitive for small businesses and startups.

Pros

  • Provides comprehensive and accurate company data for effective prospecting.
  • Offers precise contact information for reaching key decisionmakers.
  • Efficient lead generation cuts down on time spent scrubbing leads.

Cons

  • Data may sometimes be outdated or inaccurate, requiring manual updates.
  • Can be expensive, especially for startups or smaller businesses.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

February 22, 2024 Source: G2.com
"The more I learn, the more I enjoy this platform"
What do you like best about ZoomInfo SalesOS?

The features that provide the most value include: Intent, Sccops, Org charts and of course, all of this information comes together in a unified platform that is VERY intuitive for even a novice user.

What do you dislike about ZoomInfo SalesOS?

Having to subscribe at the ELITE level to get workflow. Workflow is a feature that will enable a LOT of automation and I will certainly justify it, but I wish that feature came at a lower level of subscription.

Recommendations to others considering ZoomInfo SalesOS:

Don't let the price scare you away. The quality of the data FAR exceeds other tools.

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

Finding and identifying all of our target accounts in a given geographic region using an extreme amount of inclusions and exclusions used to take weeks - that timeframe has been reduced to minutes.

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AU

Anonymous User

February 2, 2024 Source: G2.com
"Prospecting Review"
What do you like best about ZoomInfo SalesOS?

I like that when prospecting I have mutliple numbers to reach someone.

What do you dislike about ZoomInfo SalesOS?

The "ratings" that appear by someone's name is not always accurate. I have called people with an A rating that have not been there for a few years. Just want consistency,

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

It is helping me find the correct point of contact. I don't like going through the operator at the main line so it gets rid of that step if there is a direct extension.

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AU

Anonymous User

January 30, 2024 Source: G2.com
"Very helpful for finding qualified leads"
What do you like best about ZoomInfo SalesOS?

easy to understand layout. For the most part pretty accurate contact information

What do you dislike about ZoomInfo SalesOS?

A lot of garbage companies out there. Have to sort through the active brands and the ones no longer in business

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

Helping me find qualified prospects...also really like the hierarchy feature to see who the key players at companies are

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SH

Sayed Manzar H

January 15, 2024 Source: G2.com
"Try: ZoomInfo Sales OS Best Database Tool in Current market"
What do you like best about ZoomInfo SalesOS?

The most striking feature of ZoomInfo Sales OS is the best place to create a prospect database, which finally gets you potential leads that is too affordable as far as price is concerned. As far as navigation and search criteria are concerned, it is the best tool to filter particular industry verticals and find contacts and industry details, you can export leads into excel for email outreach. As I said, it is the most convenient tool if you ever need prospect Information.

you can scoop and Salesforce integration. You can customize the list, and you get the latest intent and alerts that definitely saves time when need to you outreach prospect.

What do you dislike about ZoomInfo SalesOS?

The only thing most email of prospect is outdated as a result email often get bounced and for that, I need to update the database, in order gets value for money.

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

It helps me to create a sales database whenever I need it. Plus point is its integration with Linkedin Sales Navigator that way, gets a good prospect. I can email a list of prospects & export a list of customized leads. Helps with the research of particular industry verticals and along with decision-makers details. It helps scoot thousands of leads at one go, that way it saves a lot of time. It made life easier while doing email campaigns with quality account qualifications and ready-made email addresses of prospects.

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AU

Anonymous User

January 12, 2024 Source: G2.com
"Saves me time as a sales rep, invaluable resource with easy integration to my CRM"
What do you like best about ZoomInfo SalesOS?

There's a lot of direct contact information and an indicator of which people are likely to engage by phone, email, etc. This helps me prioritize who to call in a large data set. I also like the intent feature - I am still digging into this one and how to best use it, but I can tell it is a helpful tool. There is great support including on-demand webinars (from past recordings ) and I have joined a live webinar with great opportunity for Q&A

What do you dislike about ZoomInfo SalesOS?

There is almost so much great info that it is hard to determine which features to use first (and so which webinar/tutorial to take first). Maybe a "quick start guide" or something that somehow prompts a new user to check out a feature they haven't clicked into yet.

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

Sales OS is saving me time by allowing me to connect with possible users of my product, and giving me intel on the marketplace (sales opportunities). I have been able to reach contacts that would have been hard to find on my own. For example I found a (past) customer whose contact info I did not have (they left an online review... positive... but I didn't have their full name!) Using Sales OS I was able to find their direct contact info

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DF

David F

January 11, 2024 Source: G2.com
"excellent results"
What do you like best about ZoomInfo SalesOS?

The amount of data at a moments notice which allowed me to save a lot of time

What do you dislike about ZoomInfo SalesOS?

incorrect contact info sometimes but more often than not it was accurate

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

problem of wasting time researching

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JD

Jeremy D

January 11, 2024 Source: G2.com
"Incredible sales tool - I could not do without it!"
What do you like best about ZoomInfo SalesOS?

Very accurate company information with a wide database.

What do you dislike about ZoomInfo SalesOS?

The software is very expensive. While I understand the complexity of the software, it is often challenging to afford this as a smaller company.

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

Helping me find the people I need to speak to and giving me accurate contact information.

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SL

Savannah L

January 10, 2024 Source: G2.com
"Fantastic sales platform!"
What do you like best about ZoomInfo SalesOS?

Intent searches, the ease of use, CRM integration

What do you dislike about ZoomInfo SalesOS?

Sometimes it doesn't have the most updated contact information where people no longer work there

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

Accessing more companies that fall into our domain that we would like to partner with, intent searches to narrow down who might be looking for our services.

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MM

Michele A. M

January 9, 2024 Source: G2.com
"ZoomInfo Sales OS finds the right contact information."
What do you like best about ZoomInfo SalesOS?

Drills down on the right titles, buyers with influence and decision-makers likely to take an intro meeting or buyers that are tire kicking - to take note of my firm's solutions. Easy to use, integrates and I use it on a daily basis to download new contacts, and look-alikes for my outgoing prospecting.

What do you dislike about ZoomInfo SalesOS?

Sometimes I find outdated contact information or a past email that no longer works, but for the most part it's helpful.

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

ZoomInfo Sales OS helps to identify and REACH the right prospects, and gives an organizational map as to where in the organization they fit and if they're likely profiles to engage with.

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AU

Anonymous User

January 8, 2024 Source: G2.com
"Best sales tool on the market"
What do you like best about ZoomInfo SalesOS?

ZoomInfo democratizes the way small businesses can compete with larger ones. If you use zoominfo correctly, you can run the same exact "plays" sophisticated go-to-market orgs run.

What do you dislike about ZoomInfo SalesOS?

There are no downsides. Zoominfo is always developing new products to stay ahead of the curve.

What problems is ZoomInfo SalesOS solving and how is that benefiting you?

I'm a startup in the beginning stages of going to market. Zoominfo allows me to understand who is researching my product, which company visits my website and then gives me the data i need to reach out to them.

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