ZoomInfo InboxAI Reviews

User Rating

4.3/5 (Based on 75 Ratings)

Rating Distribution

Excellent
50.7%
Very Good
33.3%
Average
13.3%
Poor
2.7%
Terrible
0%

User Sentiments

Seamless Salesforce Integration, Automated Email Logging, Improved Sales Productivity, Comprehensive Account Insights

Occasional System Bugs, Confusing User Interface, Excessive Email Notifications, Slow Salesforce Page Load Times

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Review Summary

Overall, users praised ZoomInfo InboxAI's ability to automate lead generation and streamline sales processes. Reviewers highlighted its user-friendly interface, comprehensive data insights, and effective lead qualification capabilities. The platform's integration with popular CRM systems further enhanced its functionality and efficiency. However, some users mentioned occasional glitches and a learning curve associated with setting up and customizing the software. Additionally, a few reviewers expressed concerns about the accuracy of the data provided.

Pros

Accurate and comprehensive contact data: InboxAI's data is sourced from a variety of sources, including public records, social media, and corporate websites, ensuring that the data is accurate and comprehensive.
Easy to use: InboxAI's interface is intuitive and easy to use, making it easy for sales teams to find the information they need quickly and easily.
Integrates with popular CRM systems: InboxAI integrates with popular CRM systems such as Salesforce and HubSpot, making it easy for sales teams to keep their data up to date.

Cons

Limited free trial: InboxAI offers a limited free trial, which may not be enough time for some businesses to fully evaluate the product.
Can be expensive: InboxAI can be expensive, especially for small businesses with limited budgets.
Lacks some advanced features: InboxAI lacks some advanced features that are available in other sales intelligence tools, such as the ability to create custom segments and track lead activity.

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Reviews

User in Information Technology and Services

July 27, 2020 Source: G2.com

"ZoomInfo is the best with lead data"

What do you like best?

ZoomInfo has the most current and up to date information on leads yet - quick to update in SFDC so I can start working!

What do you dislike?

I don't like that there's no integrations to our SSO so that we have to manually login every day.

What problems are you solving with the product? What benefits have you realized?

I'm able to contact and engage with prospects so much more efficient and it has made my time in sales so much more turnkey

Erin D

October 17, 2019 Source: G2.com

"Helpful tool to understand Momentum in your pipeline"

What do you like best?

I really like the visual way Komiko shows interactions at an account. You can see if you are "mutli-threaded" at an account to see how much interaction you've had across all contacts at an account. This is a much easier way to understand activity history at an account in Salesforce.

What do you dislike?

Sometimes it takea a while to load, and I have not been able to utilize anything but the Komiko object on the account page, haven't leveraged other types of dashboards or reports yet.

What problems are you solving with the product? What benefits have you realized?

Firstly, I can easily see if I am multi-threaded at an account. It also helps see from a sales manager perspective, which of their own sales reps has the most engagement at any given account. It helps me to figure out which accounts I should hang on to since I can see previous traction and amount of engagement.

Mark G

June 14, 2019 Source: G2.com

"Solved so many problems!"

What do you like best?

Ease of use - set it and forget it. No more issues with things not tracking.

What do you dislike?

Would be nice if they had graphs to show trends over time.

What problems are you solving with the product? What benefits have you realized?

Our emails were never properly synching to salesforce. Now they do. The big added side benefit was some of the reports that came with Komiko. Easy to read and highlighted some very, very interesting findings!

Administrator in Arts and Crafts

June 6, 2019 Source: G2.com

"Efficient, organized visual interface platform "

What do you like best?

We love the intuitive user interface, clear graphics, and its powerful engine that allows us to search company communication. It has allowed us to much more efficiently see the history of company communications, which is incredibly valuable for us.

What do you dislike?

We have not had any downsides so far with the software. Everything has worked smoothly and we have had great response from the Komiko team in solving our problems to adapt to our special needs.

What problems are you solving with the product? What benefits have you realized?

It allows us to much more effectively view and sort through previous company communication. This brings us huge time savings and allows us to communicate more effectively with our clients. The Komiko team has been very effective in improving our use of the product as well.

User in Religious Institutions

December 6, 2018 Source: G2.com

"Great experience "

What do you like best?

the retrievabiltiy of old data in the salesforce integration

What do you dislike?

nothing I actually like this system a lot but to be frank I do not know much except its SF integration

What problems are you solving with the product? What benefits have you realized?

I had not connected my old contacts with Sf and I got back the history thanks to komiko

User in Computer Software

November 29, 2018 Source: G2.com

"Enjoyable to have in Salesforce"

What do you like best?

I like how it shows exactly who has spoken to the client and in what frequency. Furthermore, its nice to see it in the format they provide it in salesforce because it makes it very easy to understand.

What do you dislike?

No real complaints about software in my opinion.

Recommendations to others considering the product:

Use it!

What problems are you solving with the product? What benefits have you realized?

It helps track all communication to a client, which is helpful when you are taking over the account from someone else.

Max Z

November 29, 2018 Source: G2.com

"Great insights into emails"

What do you like best?

I like being able to see all the emails attached to each prospect and account for re-connect attempts

What do you dislike?

No customization for the user. Maybe an ability to sort in a different way such as categories

What problems are you solving with the product? What benefits have you realized?

Being able to have all emails and connect attempts in one central spot

Kailey B

November 28, 2018 Source: G2.com

"Very helpful - helps you hold yourself accountable!"

What do you like best?

I like the CTA column. It helps me prioritize my day and also remember who I need to reach out to.

What do you dislike?

The constant alerts that don't apply. For example, I have an account that doesn't have a feature Komiko is taking in as a CTA.

Recommendations to others considering the product:

Use this as a way to prioritize! It works well with Gmail it seems.

What problems are you solving with the product? What benefits have you realized?

We are staying up to date with contacting our clients and showing them that we're ON IT!

User in Information Technology and Services

November 28, 2018 Source: G2.com

"Useful for integrative prospecting"

What do you like best?

The fact that it integrates with salesforce and email

What do you dislike?

Somewhat redundant with outlook when it comes to meetings

What problems are you solving with the product? What benefits have you realized?

Organizational issues is my main thing so I when I see komiko in salesforce and outlook, I know its keeping me on track.

Harshit K

November 27, 2018 Source: G2.com

"Best way to track long Email threads"

What do you like best?

I think it's make my life so simple as it gets all my previous conversation on emails at a single glance

What do you dislike?

None as of now..It's a good tool solving a decent size problem

What problems are you solving with the product? What benefits have you realized?

KoYes it is , it's making things efficient as we don't need to keep a track of emails exchanged

ZoomInfo InboxAI Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use ZoomInfo InboxAI?

Review Summary

Pros

Cons

User in Information Technology and Services

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Erin D

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Mark G

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Arts and Crafts

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

User in Religious Institutions

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

User in Computer Software

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Max Z

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Kailey B

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

User in Information Technology and Services

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Harshit K

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

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