Browse Software
List Your Product
Loading...
Zoom Reviews

User Rating

4.5/5 (Based on 20,907 Ratings)

Rating Distribution

  • Excellent

    60.8%
  • Very Good

    31.1%
  • Average

    3.8%
  • Poor

    0.6%
  • Terrible

    3.7%

User Sentiments

Ease of Use, Breakout Rooms, Video Quality, Connectivity

Customer Support, Audio Issues, Random Glitches, Security Concerns

Do You Use Zoom?

Write a Review

Review Summary

Zoom is a popular video conferencing platform trusted by businesses and individuals globally. Users appreciate its ease of use, reliability, and high-quality video and audio. It offers a wide range of features, including screen sharing, breakout rooms, and virtual backgrounds, making it suitable for various communication needs. However, some users have concerns about its potential security vulnerabilities and the occasional technical issues. Overall, Zoom is a dependable video conferencing solution that facilitates effective communication and collaboration among remote teams and individuals.

Pros

  • Userfriendly interface for easy navigation and seamless collaboration.
  • Highquality audio and videoconferencing with features like screen sharing and realtime chat.
  • Secure platform with features like endtoend encryption and password protection.

Cons

  • Occasional technical glitches with video and audio quality.
  • Limited customization options for user profiles and meeting layouts.

AI-Generated from the text of User Reviews

Reviews
RG

Rikke Godthjælp

November 5, 2024 Source: Trustpilot.com
I had an outstanding experience with…
I had an outstanding experience with Zoom’s support team! The representative I wrote with was incredibly patient and took the time to fully understand my issue. They walked me through every step with such clarity and professionalism, making sure I felt supported and informed the whole way. I’m truly grateful for their dedication and helpfulness. Huge thanks to the Zoom support team for turning what could have been a stressful situation into such a positive one!
Read more
E

Ella

October 4, 2024 Source: Trustpilot.com
Really great for virtual meetings
Really great for virtual meetings! Clear video and audio quality even with large groups. Whiteboard and screen sharing features are the best compared to other platforms!
Read more
MD

Mrs Deighton

October 1, 2024 Source: Trustpilot.com
Two lads AKEEL and RONDAL came to put…
Two lads AKEEL and RONDAL came to put internet in at 18 st Oswalds close YO7 1JX both were so helpful and explained everything to us really got on with the work .
Read more
KF

Kieran Flintoft

August 9, 2024 Source: Trustpilot.com
Today I had Akeel to install my zoom…
Today I had Akeel to install my zoom line , o keel was friendly very tidy and polite. He set up the line and showed me how to link to my new fibre band. Would recommend him to any one. S F Northallerton
Read more
SM

SIMON MCVEIGH

April 19, 2024 Source: Trustpilot.com
Strong customer service
At first, I was kind of annoyed, as I realised I'd been put on the wrong tariff (I only zoom my daughter at Harvard once a week, as a rule). But when I complained, the support person at ZOOM instantly agreed that I should be on the free tariff, and immediately refunded my £155.

So I thought she deserved a thumbs-up!!!
Read more
WU

Website User

March 16, 2024 Source: Trustpilot.com
Sonny and Kadil installed zoom today…
Sonny and Kadil installed zoom today for us in Sandbach, smooth installation, explained everything to us, friendly, a joy
Read more
kM

kibaiya Maina

March 11, 2024 Source: Trustpilot.com
Digital Signage
Ease of usability and implementation.
Quality UC and UCaaS channels.
Robust file sharing and conversation recording.
Read more
GH

G. Allen Hall

March 3, 2024 Source: Trustpilot.com
I switched to Google Meet and am truly…
I switched to Google Meet and am truly miss Zoom. Our company is switching back. Your technology is far superior and easier.
Read more
AU

Anonymous User

February 20, 2024 Source: G2.com
"A great way to meet and connect with others!"
What do you like best about Zoom?

I enjoy the ease of use - both as a meeting organizer but also as a participant. The available features encourage engagement and participation of those attending events/meetings.

What do you dislike about Zoom?

Depending on the type of event/meeting, it can be difficult to keep track of attendees if you have a large number. Images/names are spread over multiple screen pages and it might not be that easy to track using the attendee listing if people enter or depart while the event/meeting is taking place.

What problems is Zoom solving and how is that benefiting you?

It is possible to meet with others who have different schedules and locations - both from a business perspective as well as a personal one.

Read more
JR

Joshua R

February 20, 2024 Source: G2.com
"Zoom is an easy, fast and reliable way to have video meetings"
What do you like best about Zoom?

Zoom makes it incredibly easy to add people to a call whether scheduled or on the fly. The streaming quality within Zoom is also very high, so you never have to worry about lagging meetings or low-quality video recordings.

What do you dislike about Zoom?

I wish there was an option to view your video camera before you go live on the call. Being able to see yourself and adjust your lighting, appearance or background beforehand can help you feel ready to hit connect and start talking to people.

What problems is Zoom solving and how is that benefiting you?

Zoom allows our team to have full team-wide meetings without any worry about the number of people on the call or the quality of the call dropping. It's easy to chat, share screens and organize which cameras you want to pin or move around making it easy to see the faces of those on the team you are talking to.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed