Zoolz Reviews

User Rating

2.6/5 (Based on 1,002 Ratings)

Rating Distribution

Excellent
32.7%
Very Good
7%
Average
3.2%
Poor
3.1%
Terrible
54%

User Sentiments

Affordable Pricing, Fast Upload/Download Speeds, Easy Data Restore Process, Responsive Web Interface

Cancellation of Lifetime Plans, Slow Cold Storage Retrieval, Data Loss Issues, Unresponsive Customer Support

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Review Summary

Zoolz enables users to engage audiences via interactive videos with features like quizzes, polls, and surveys. Reviewers commonly mention the platform's ease of use, with many highlighting its intuitive interface and user-friendly features. Its ability to track viewer engagement and provide analytics is also frequently praised. Some reviewers have faced technical difficulties and occasional bugs, while others have expressed concerns about the cost and limitations of the free trial. Overall, Zoolz is generally well-received for its user-friendly interface, analytics capabilities, and ability to enhance viewer engagement.

Pros

Streamlines user onboarding and engagement with customizable widgets and interactive guides.
Increases conversions with targeted messaging and personalized recommendations.
Improves user experience with stepbystep tutorials and tailored help articles.

Cons

Limited integration with certain platforms and systems can hinder implementation.
Some users may find the interface unintuitive or overwhelming.
Occasional performance issues or bugs may require tech support intervention.

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Reviews

O Ziv

July 23, 2024 Source: Trustpilot.com

Wonderful customer support

I have been a user of Zoolz cloud backup for several years. Recently I needed some help deleting a lot of data on the storage. They responded in no time and assisted me solving the problem. I recommend the service. Trusted servers and great customer support.

Justin Bowers

April 30, 2024 Source: Trustpilot.com

Fantastic customer support

Extremely fast resolution to a billing issue by customer support. Highly recommended service!

Reinald Nijboer

March 4, 2024 Source: Trustpilot.com

4TB backup for only €100 a year

Today my harddisk broke and all my files were lost.

It's very easy to restore everything;
1. get a new drive
2. select restore data
3. select the data
4. push restore.

The only thing is you have to wait 3-12 hours before the files are recovered; but for 100€ a year, i don't mind.

(the only thing i'm missing is the function "view the directory's as they were on a specific date")

but 5 stars more than worth!

Susie S

September 30, 2023 Source: Trustpilot.com

Excellent Customer Service!

I was unclear on how to find my photos and documents online on my laptop instead of my phone (if my phone was lost). I wrote to customer service and they responded with 24 hours with the exact answer I needed. I a very happy with their customer service.

Mohammad Varouqa

August 31, 2023 Source: Trustpilot.com

....

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John Dugger

August 29, 2023 Source: Trustpilot.com

Recommended Software!

I've been using Zoolz for almost 1-year now. Didn't had any difficulties with the software, and their support team is super helpful!

One of the best decision I've took in my career!

Manar jeahd

August 29, 2023 Source: Trustpilot.com

Grateful!

Created my account 3-weeks ago, and I immediately subscribed to their 2TB plan. I'm grateful for the team who developed this software. A great solution for businesses of all sizes.

Farah Q

August 6, 2023 Source: Trustpilot.com

Zoolz backup software is a…

Zoolz backup software is a game-changer. It's fast, secure, and incredibly user-friendly. Highly recommended for hassle-free data protection!

Sandrichon

March 1, 2023 Source: Trustpilot.com

Zoolz's back-up offer

Zoolz's back-up offer is very efficient. Technical service is readily available and helpful

Howooden

October 15, 2021 Source: Trustpilot.com

Reliable, simple off-site backup.

I have been using Zoolz for many years, including the now-discontinued lifetime subscription other reviewers have mentioned. I transitioned to the 5TB business offering when the 1TB lifetime subscription was discontinued.

I have no regrets about choosing Zoolz. It reliably backs up files from my workstations and server to Amazon’s Cold Storage. I am very happy with the online interface and the simplicity of the software. On the occasions that I have had to restore files, this has been straight forward and was able to choose which version of the files to restore and where to restore them.

If you need an off-site backup for your files in case of disaster, you should consider Zoolz.