Zonka Feedback Reviews

What caught my eye initially was the companies using Zonka Feedback. If it's good enough for some of these monster companies, it's good enough for me!

The attention to detail at every level is amazing and the ability to get feedback from customers offline is super handy.

The ability to track and measure results with responses and reports makes this tool even better. The response inbox for all your surveys makes managing feedback really easy.

Customer service seems to be A1 and the roadmap looks very promising.

Full stack here for me and looks like a keeper. Hope I'm right.

Zonka Feedback has so many features. I'm going to get addicted.

Collecting feedback on behalf of clients is time consuming and other tools I have used in the past don'y quite hit the mark. Zonka Feedback has done all the heavy lifting for me.

The product is easy to use and clean. Templates are great and the white-label feature is really good for enterprise products

It's a little more expensive than comparable tools

Helps us gather net promoter scores from our users and customers

The API is so easy to use and very usefull, plus the offline survey tools are excellent!

The API documentation is not correctly updated for the current version.

A complete survey tool you won't regret buying it.

We need to gather info about the people we help in the organization to enhance their experience, and Zonka made it a lot easier.

I need to gather tons of feedback in the workshops I do, and Zonka provided me with a great solution to collect data in an easy and powerful way. The tool has templates, survey logic, and a lot more of useful features to maximize the data collected.

The tool has a lot of potential and the roadmap looks great. Also, the setup took some time, and the UX can improve a bit.

I'm saving a lot of time and being able to maximize the data from my customers.

I’ve been using Zonka Feedback for our company, and it’s made it easy to survey customers and collect their sentiment, opinions, and feedback. I really like that I can create surveys that match our branding and that it’s easy to integrate into my website. It has a great deal of flexibility, too! I’m able to make changes to the template, to the color scheme, to the questions, and to the distribution method. Zonka Feedback has helped me make my customers happier.

I wish the documentation could be bettter and covered all topic. I had few hiccups during feedback sms api setup but team helped me.

With Zonka Feedback, I can create and distribute surveys to your customers and measure their satisfaction and build a feedback loop to improve your business. This survey tool is easy and fast and is a great way to get feedback and improve your business and products.

Templates are elegant, and it was easy to use on our website. Limits of SMS are generous

UX could be improved maybe. There are many functionalities to explore, it might be confusing sometimes.

As it says, we can now have good feedback from our users. It's very useful for a startup like us

The tool is amazing for api/webhook integration, it is very flexible in customizing the surveys, it is very easy to use and the support is fantastic.

Nothing to dislike until now. It is filling our requirements.

We are sending NPS surveys to our customers.