Zoho Survey Reviews

User Rating

4.6/5 (Based on 1,146 Ratings)

Rating Distribution

Excellent
63.4%
Very Good
30.5%
Average
5.3%
Poor
0.3%
Terrible
0.5%

User Sentiments

Ease of Use, Extensive Customization Options, Extensive Integrations, Comprehensive Survey Templates

Limited Free Plan Features, Outdated User Interface, Slow Customer Support, Mobile Application Issues

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Review Summary

Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.

Pros

Userfriendly interface, making it easy for users to create, distribute, and analyze surveys.
Extensive survey templates and question types to choose from, enabling customization according to specific needs.
Advanced reporting and analytics features to help businesses understand and interpret survey results effectively.

Cons

Limited free plan options, restricting the number of surveys and responses that can be collected.
Potential learning curve for users who are unfamiliar with survey creation and analysis tools.
Occasional technical glitches or slowdowns, affecting the overall user experience.

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Reviews

Ruhi S

January 4, 2024 Source: G2.com

"Amazing software"

What do you like best about Zoho Survey?

Professional CS team, easy to understand and less time consuming

What do you dislike about Zoho Survey?

Need to work on app updates as it hangs the software

What problems is Zoho Survey solving and how is that benefiting you?

Helps to find easy solution

Rahul V

December 19, 2023 Source: G2.com

"Zoho Survey offers easy way to create surveys online"

What do you like best about Zoho Survey?

It's provide very simple drag and drop interface so I can able to create suveys very quickly.

What do you dislike about Zoho Survey?

little complicated to extract survey responses

What problems is Zoho Survey solving and how is that benefiting you?

Using Zoho Survey for my one resturant client, based on the response we can able to improve resturant services.

Mark D

December 8, 2023 Source: G2.com

"Small businesses... This is the only tool you'll need!"

What do you like best about Zoho One?

Zoho one is not just one product, but a series of interwoven products that will transform you business.

What do you dislike about Zoho One?

Nothing. I absolutely love Zoho One and would recommend it to EVERYONE!!

What problems is Zoho One solving and how is that benefiting you?

I run a Real Estate company and there isn't one product in the Zoho One suite that doesn't transform your business. All for one monthly price!

Alberto M

November 30, 2023 Source: G2.com

"zoho survey tool"

What do you like best about Zoho Survey?

very standard survey tool that let you gather accurate answers and filter them out

What do you dislike about Zoho Survey?

nothing so its really not that complex to have dislikes for it

What problems is Zoho Survey solving and how is that benefiting you?

collecting valuable data to use to improve the service

MARY A

November 30, 2023 Source: G2.com

"zoho survey"

What do you like best about Zoho Survey?

easy to use survey tool to send out and gather actual usfeul data

What do you dislike about Zoho Survey?

nothing so far pretty standard surevy form

What problems is Zoho Survey solving and how is that benefiting you?

collect data

daniel w

November 15, 2023 Source: G2.com

"zoho CRM"

What do you like best about Zoho Survey?

easy to read and understand the ability to give accurate feed back

What do you dislike about Zoho Survey?

nothing much a simple survey that acheieve its purpose

What problems is Zoho Survey solving and how is that benefiting you?

collecting accurate data in order to identfiy and fix issues with the platfrom

Sparsh S

November 12, 2023 Source: G2.com

"Easy Survey tool...."

What do you like best about Zoho Survey?

Different question types.

Good data presentation.

Survey scoring is a good feature.

User-friendly and Easy to use.

The payment process for upgrading for a single month is truly basic and simple to do. Canceling the upgrade is also truly simple.

What do you dislike about Zoho Survey?

Sometimes the chat feature does not alert you.

It would be great if one can include some branding in the surveys for whichever company.

Recommendations to others considering Zoho Survey:

Overall, an excellent survey tool for everyone and easy to use. I love the enormous measure of ways you can inquiry the study results.

What problems is Zoho Survey solving and how is that benefiting you?

Zoho is an incredible survey tool. I used this every day at work, and it helped our department have an organized approach to keep up with our daily.

Linda B

November 7, 2023 Source: G2.com

"It is like having a full function, all department business in one place."

What do you like best about Zoho One?

All the apps are integrated. It is really functional and useful for my own business as well as for my clients' businesses.

What do you dislike about Zoho One?

More training manuals would be helpful. Eventhough it is very user friendly, a manual might teach you a lot more about the apps and what they can do.

What problems is Zoho One solving and how is that benefiting you?

Zoho One solves a lot of operational and process issues for small business. What is probably one of the best solutions for any small business is Zoho Books and the other Zoho apps that integrate with Books, like CRM or Bigin. Zoho Projects or Sprints is also very helpful due to the integration with the other business solutions that Zoho offers. The automation and integration features are priceless.

Nikhil C

November 6, 2023 Source: G2.com

"Ready to go tool for surveys!"

What do you like best about Zoho Survey?

A short, crisp and easy navigation platform that allows you to collect feedback in a never before easier manner.

What do you dislike about Zoho Survey?

There was nothing we found to dislike about the Zoho Survey, the team is doing wonders.

What problems is Zoho Survey solving and how is that benefiting you?

We use the Zoho Survey to collect feedback from our existing/new clients.

Anubhav P

October 26, 2023 Source: G2.com

"Zoho One Review"

What do you like best about Zoho One?

zoho one is very cheap and contains all apps that zoho is providing.

What do you dislike about Zoho One?

Nothing all app are awesome and cheap in cost.

What problems is Zoho One solving and how is that benefiting you?

its very easy to use and cheap in cost.

Zoho Survey Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Zoho Survey?

Review Summary

Pros

Cons

Ruhi S

Rahul V

Mark D

Alberto M

MARY A

daniel w

Sparsh S

Linda B

Nikhil C

Anubhav P

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