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Zoho Mail Reviews

User Rating

4.3/5 (Based on 1,313 Ratings)

Rating Distribution

  • Excellent

    66.7%
  • Very Good

    19.2%
  • Average

    3.4%
  • Poor

    1.4%
  • Terrible

    9.3%

User Sentiments

Cost Effective Pricing, Reliable Service, User-Friendly Interface, Extensive Integrations

Mobile App Bugs, Spam Filtering Issues, Limited Offline Functionality, Delayed Email Delivery

Do You Use Zoho Mail?

Write a Review

Review Summary

Zoho Mail receives mixed reviews from users. Many appreciate its user-friendly interface, ease of use, and integration with other Zoho products. However, some users complain about limited storage space, occasional technical glitches, and a lack of advanced features compared to competitors. Additionally, concerns have been raised regarding customer support response times and the handling of user data.

Pros

  • Userfriendly interface with customizable settings.
  • Secure encryption for emails and comprehensive data protection.
  • Extensive email management features with intuitive organization and search tools.

Cons

  • Higher cost compared to some competitors.
  • Limited integration options may hinder collaboration with other tools.
  • Occasional performance issues reported by users, affecting email access and operability.

AI-Generated from the text of User Reviews

Reviews
RP

Rakshit P

February 5, 2025 Source: G2.com
One of the best mail providers out there.
What do you like best about Zoho Mail?
Zoho mail lets you create emails using a domain you already own, or buy off the domain from them first. A lot of other providers are available for this service, but we only use Zoho because of its cost effective pricing plans. Moreover, the UI is very simple and intuitive. Hence, we have chosen it over other providers!
What do you dislike about Zoho Mail?
We would appreciate if there was a way to add files with larger sizes in attachments while sending mails, as the current limit is not enough for us. Therefore, we have to use cloud services to upload first, and attach the link in the mail. Just a bit too hard!
What problems is Zoho Mail solving and how is that benefiting you?
It allows us to host domain e-mails directly without using any third party in between, as well as allows our team members to use it as a mail service like Gmail. It's UI is better, intuitive, and it's much more secure.
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KS

Kamalakannan S

February 3, 2025 Source: G2.com
Pretty Good Mail app for organizations
What do you like best about Zoho Mail?
I love that the zoho mail is free and has no ads at all. Although, my organization has provided my with the company email id for zoho. I also have my personal email ID's logged in via zoho. I like that the zoho has many more other workplace apps and integrations which are so much affordable then its competitors. Its very easy to use, implement at work in zoho and the UI is minimal and ad free like I said. Zoho mail is the first app I open everyday when I start my work.
What do you dislike about Zoho Mail?
The customer support is slow, meaning their response times are slower than the other competitors. Integrations to third-party apps are minimal, while they have their own Zoho ecosystem, it is best to have some third-party apps integrations.
What problems is Zoho Mail solving and how is that benefiting you?
Its very cost effective business email. it has privacy and security like its competitors but is still ad-free. And the most important thing, collaboration of various teams under one eco-system. like CRM, WorkDrive, Project, Finance etc.
Read more
L

Lemion

February 2, 2025 Source: G2.com
Awesome mail service!
What do you like best about Zoho Mail?
The ability to sort mail into folders easily is really what makes zoho better than google. Zoho mail clearly seperates folders from tags, which makes you have 2 levels of managing your mail. While gmail however, has labels, and labels (yes, labels twice).
What do you dislike about Zoho Mail?
Zoho mail can sometimes become slow and clunky, but it rarely happens.
What problems is Zoho Mail solving and how is that benefiting you?
Another mail service to seperate my work mail from my personal mail
Read more
ac

anu c

January 29, 2025 Source: G2.com
Great tool for mailing
What do you like best about Zoho Mail?
I worked with Zoho Mail in my previous workplace, and it was a wonderful experience. The service was seamless, and the dashboard was superbly designed. I certainly would advise anyone in need of an email solution to use it since it made dealing with work emails so much faster.
What do you dislike about Zoho Mail?
To be very honest, I did not have anything to dislike regarding Zoho Mail. It was doing more than enough for me during my time in the company.
What problems is Zoho Mail solving and how is that benefiting you?
By having all my emails at one location, Zoho Mail truly simplified my communication. It kept everything organized and saved me time as well, by allowing me to categorize messages.
Read more
AK

AKSHATA K

January 18, 2025 Source: G2.com
Zoho mail review
What do you like best about Zoho Mail?
I have been using Zoho mail for a while for my official purpose. The dashboard is quiet user friendly and the service is great. Would highly recommend it to all.
What do you dislike about Zoho Mail?
Nothing to be disliked about Zoho mail. It is a perfect
What problems is Zoho Mail solving and how is that benefiting you?
It is easy to access all your mails at one place and even it is easy to see the bifurcation of your email
Read more
SQ

Sarah Itzel Q

January 14, 2025 Source: G2.com
All the email functionality in a single application
What do you like best about Zoho Mail?
Como usuario de Zoho Mail, puedo decir que la aplicación ofrece una experiencia excepcionalmente intuitiva y fácil de usar, lo que la hace accesible para usuarios de todos los niveles. Además, me encanta la amplia gama de funciones que ofrece, como integración de correo electrónico, calendario, tareas, notas y más, todo en una sola aplicación, lo que facilita y hace más eficiente la gestión de mi correo electrónico y calendario desde un solo lugar.
What do you dislike about Zoho Mail?
Recommendations to others considering Zoho Mail?
Además, Zoho Mail se preocupa por la seguridad y ofrece funciones de seguridad avanzadas como autenticación de dos factores, cifrado SSL y filtrado de spam. Como usuario, esto me da tranquilidad al saber que mis datos están protegidos y seguros en todo momento.
What problems is Zoho Mail solving and how is that benefiting you?
Read more
RK

Rakesh K

December 31, 2024 Source: G2.com
Zoho Mail is the best and cheapest source to create domain based email addresses
What do you like best about Zoho Mail?
The most helpful about Zoho mail is that we can create domain-based email addresses for free of cost, which is a very simple and easy process.
What do you dislike about Zoho Mail?
Recommendations to others considering Zoho Mail?
The implementation and integration of domains purchased from any domain registrar can be easily incorporated with the Zoho Mail service. The customer support service of Zoho via mail is excellent, they promptly reply to your queries.
What problems is Zoho Mail solving and how is that benefiting you?
The only thing about Zoho Mail is its limited storage space within the free plan, they provide only 5GB space, which is not sufficient if you have bulk email attachments.
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KB

Kundan B

December 29, 2024 Source: G2.com
Zoho mails is an efficient and easy to use business email solutions for companies
What do you like best about Zoho Mail?
The best about Zoho Mail is that it is a very simple and easy-to-use tool, and offers an intuitive and straightforward user interface. We can quickly manage and organize emails without any issues.
What do you dislike about Zoho Mail?
Recommendations to others considering Zoho Mail?
Overall implementation and integration of Zoho mail with any domain is a simple process, we can take the help of online videos to create business emails with this tool.
What problems is Zoho Mail solving and how is that benefiting you?
The only least about Zoho mail is its limited storage space which it provides with free plan, for bigger space we need to upgrade our plan and which is a bit costly for us.
Read more
DP

Dalip P

December 27, 2024 Source: G2.com
Zohomail offers quick solution to create branded business emails
What do you like best about Zoho Mail?
The most helpful about Zoho mail is that we can easily integrate any domain with them and create a free of cost branded business email addresses for utilizing business communication with our vendor and customers.
What do you dislike about Zoho Mail?
Recommendations to others considering Zoho Mail?
It offers 5GB free of cost space in their free plan, which is sufficient for a new startup.
What problems is Zoho Mail solving and how is that benefiting you?
The only dislike about Zoho mail is that the free space of 5gb in free plan is not suitable for a medium size organization, and we need to regularly clean up the email storage to get more email messages.
Read more
DA

Dr. Abhishek A

December 27, 2024 Source: Trustpilot.com
Never looked for anything after Zoho Social
Using Zoho Social for 6 years, I never looked into any of the other similar platforms because it does everything at a fairly low price. Connects with all other apps from Zoho, especially Bigin CRM, my favourite platform for managing my clients. All leads come directly to the CRM, and the workflow is as simple as set and forget. 👏👏
Read more

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