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Zoho Expense Reviews

User Rating

4.7/5 (Based on 1,090 Ratings)

Rating Distribution

  • Excellent

    72.8%
  • Very Good

    22.9%
  • Average

    3.8%
  • Poor

    0.3%
  • Terrible

    0.3%

User Sentiments

Ease of use, Efficient Expense Reporting & Tracking, Extensive Integrations, Accurate Receipt Scanning

Mobile App Stability Issues, Credit Card Integration Issues, Limited Single User Options, Inconsistent Data Syncronization

Do You Use Zoho Expense?

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Review Summary

Zoho Expense is generally well-received by users, earning praise for its user-friendly interface, intuitive design, and comprehensive features. Many reviewers highlight its seamless integration with other Zoho products, efficient expense tracking capabilities, robust reporting features, and strong customer support. However, some users have expressed concerns regarding occasional bugs, limited customization options, and the need for improved mobile app functionality. Overall, Zoho Expense seems to be a reliable and user-friendly expense management solution, although it may benefit from further enhancements and mobile app improvements.

Pros

  • Streamlined expense tracking and reporting.
  • Easy integration with other Zoho applications.
  • Userfriendly interface for effortless expense management.

Cons

  • Can be challenging to set up initially.
  • Limited customization options for reports and expense categories.
  • Occasional syncing issues between the mobile app and the web version.

AI-Generated from the text of User Reviews

Reviews
NO

Nathaniel O

January 4, 2024 Source: G2.com
"Highly recommended"
What do you like best about Zoho Expense?

It helps me to organise my books very well with my expenses and helps to track my finances

What do you dislike about Zoho Expense?

Can't think of anything. I have enjoyed everything so far

What problems is Zoho Expense solving and how is that benefiting you?

It is helping me keep track of my spending and also help me file my returns on time

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AF

Arusha F

December 28, 2023 Source: G2.com
"Excellent and sophisticated platform to manage employee expenses"
What do you like best about Zoho Expense?

We are using the whole Zoho Suite (Books, Inventory, Expenses, People, Cliq,...) for our mid-sized company and we really love it. Zoho provides us a perfect solution to manage our business (especially sales, inventory and human resources) - we love the ease of use, but at the same time it is so extremely feature rich and let's us customize most of the things we need. We have tested other ERPs and Zoho clearly was the best in terms of features; it's a good benefit that it was also one of the best in pricing. About Zoho Expense, we love that is so useful to manage staff expenses. It is possible to record advances, and see staff spendings, give each expenditure a different category. And then it's synced to Books which works as our accounting software once a report is approved. It's very useful that you can set automatic report creating, staff reminders to note expenses, and the reports can be approved by two people (first office who checks that all receipts are there and the categories fit - and then management for final approval). It's a wonderful expense management software and we can fully recommend it to anybody! Customer support is excellent by the way, can be reached by e-mail and they do respond quickly and very helpfully. It's easy to implement and integrate. We use it every day. Can't work without it any more.

What do you dislike about Zoho Expense?

It is nearly perfect, but of course nothing in the world is truly perfect. We would appreciate that when expenses are synced to Zoho Books, it would also sync the notes (description) of the expense in the overview, not only in the detail.

What problems is Zoho Expense solving and how is that benefiting you?

It solves the management of staff expenses. It is very clear and user friendly, but also very feature rich.

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AU

Anonymous User

December 23, 2023 Source: G2.com
"EXCELLENT APPLICATION"
What do you like best about Zoho Expense?

VERY HELPFUL FOR ME ESPECIALLY WHEN MONITORING MY EXPENSES. EASY TO NAVIGATE THE SYSTEM AND FRIENDLY USER TO BOTH PHONE AND LAPTOP.

What do you dislike about Zoho Expense?

NOTHING TO DISLIKE ABOUT IT. I AM SO SATISFIED AND GLAD I HAVE FOUND THIS APP.

What problems is Zoho Expense solving and how is that benefiting you?

SO FAR I HAVEN'T BEEN EXPERIENCING PROBLEMS AND IF I DO SO, I CAN EASILY NAVGATE THE SYSTEM AND TROUBLESHOOT IT MY SELF. IF THERE WILL BE A PROBLEM I CANNOT RESOLVE, I PRETTY SURE THE SUPPORT CAN HELP ME IN A SHORT PERIOD OF TIME.

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JW

Jay W

December 21, 2023 Source: G2.com
"Zoho Expense - Organizes team and makes approvals easy"
What do you like best about Zoho Expense?

Our team doesn't lose receipts anymore and it makes approvals quick and easy. Sign up was very quick and Zoho reachout right away with offer of training demo. Pricing is very reasonable for a small team.

What do you dislike about Zoho Expense?

Working on multiple currencies. Zoho Expense has it, however took me longer than expected to figure it out.

What problems is Zoho Expense solving and how is that benefiting you?

Getting our small sales and exectutive team to submit expenses in a timely matter, faster than spreadsheets and less receipts lost.

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RL

Romano L

December 18, 2023 Source: G2.com
"Very streamlined experience"
What do you like best about Zoho Expense?

It's the perfect solution for SMEs that don't have a lot of accounting staff

What do you dislike about Zoho Expense?

Haven't found any to dislike, so far. Everything works with what we need.

What problems is Zoho Expense solving and how is that benefiting you?

It relieves us of the excessive paperwork involved in getting reimbursements and managing employee expenses related to the business.

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RP

Rajyavardhan P

December 16, 2023 Source: G2.com
"Zoho Expense is Amazing"
What do you like best about Zoho Expense?

Cloud based platform, and ease of uploading pdf receipts, images, etc. I especially like the autoscan feature, its such a great blessing! Customer support has also been very helpful and replied promptly as needed. I've been encouraging my team to use it on a daily basis to create reports and submit them.

What do you dislike about Zoho Expense?

I think the platform itself requires to broaded on vendor analytics. Also when I autoscan receipts, new vendors automatically get created that have to be merged / deleted later so that issue has to be addressed.

What problems is Zoho Expense solving and how is that benefiting you?

Its been incredily useful in helping me track my analtyics regarding expenses and profitability. Given that it is cloud based, the issue of collecting receipts in a central location and uploading them has also gone.

Read more
MO

Marco O

December 14, 2023 Source: G2.com
"Excellent Software - must have"
What do you like best about Zoho Expense?

Registering receipts, accounting, modifying, approving... and much more all made easy for employers and controllers.

What do you dislike about Zoho Expense?

Would be helpful if they could automatically import Austrian Pauschale rules but I know this is very tricky

What problems is Zoho Expense solving and how is that benefiting you?

Travel accounting

Read more
MD

Mark D

December 8, 2023 Source: G2.com
"Small businesses... This is the only tool you'll need!"
What do you like best about Zoho One?

Zoho one is not just one product, but a series of interwoven products that will transform you business.

What do you dislike about Zoho One?

Nothing. I absolutely love Zoho One and would recommend it to EVERYONE!!

What problems is Zoho One solving and how is that benefiting you?

I run a Real Estate company and there isn't one product in the Zoho One suite that doesn't transform your business. All for one monthly price!

Read more
HB

Hanumantha Rao B

December 7, 2023 Source: G2.com
"Perfect operating system for business"
What do you like best about Zoho One?

The best thing about Zoho is living in one single echo system. You don't have to switch between multiple applications to complete your daily tasks. The seamless integration between the Zoho products is ice on the cake.

What do you dislike about Zoho One?

Sometimes there will be a decision paralysis. When you have multiple integrations that you might not need but still have to deal with. That can ruin your overall user experience

Recommendations to others considering Zoho One:

Just give it a try before deciding & also they have a good sales team who will understand your use-case and help you set up the right products to solve your problem.

What problems is Zoho One solving and how is that benefiting you?

It solves many problems, For example, if you a small and medium business & you don't have many resources or funds to hire new ones. In those cases, you have multiple apps which come in handy like Zoho Creator (LOW Code Platform), which reduces the need for a developer to automate the internal processes. Once the internal processes are taken care of automatically you have more time to work on what is important rather than spending time on backend tasks.

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RC

Richard C

November 25, 2023 Source: G2.com
"Zoho one is, quite literally, "all in one.""
What do you like best about Zoho One?

Ease of use. The functionality between the different apps like campaign's, crm, and even the document signing and being able to integrate it all together is awesome.

What do you dislike about Zoho One?

Nothing much! If I have to complain about anything I would complain that there's a fairly steep learning curve on learning how to use the campaigns and then keeping it integrated with the crm.

What problems is Zoho One solving and how is that benefiting you?

Zoho makes crm use easy. I've used Salesforce and hubspot and found that zoho has the best ease of use for the end-user. The phone app is already fantastic because I can use my crm on the go, make calls that are automatically logged, etc

Read more

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