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Zoho BugTracker Reviews

User Rating

4.6/5 (Based on 183 Ratings)

Rating Distribution

  • Excellent

    68.3%
  • Very Good

    27.3%
  • Average

    3.3%
  • Poor

    1.1%
  • Terrible

    0%

Do You Use Zoho BugTracker?

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Review Summary

Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features.

Pros

  • Userfriendly interface: Easy to navigate and understand, even for nontechnical users.
  • Comprehensive features: Includes all the essential features needed for effective bug tracking, such as issue tracking, project management, and collaboration tools.
  • Affordable pricing: Reasonably priced, making it a great value for small businesses and startups.
  • Cloudbased: Accessible from anywhere with an internet connection, allowing for remote work and collaboration.

Cons

  • Limited customization: Limited customization options, making it challenging to tailor the software to specific needs.
  • Steep learning curve: Can be challenging to learn and use for firsttime users, requiring some time to become proficient.
  • Occasional glitches: Occasional glitches and bugs have been reported, which can be frustrating for users.
  • Lack of integrations: Limited integrations with other software and tools, which can limit its functionality.

AI-Generated from the text of User Reviews

Reviews
SP

Srikant P

September 20, 2022 Source: G2.com
"Superlative Product"
What do you like best about Zoho BugTracker?

Easy to use and maintain. Can get going in couple of minutes. Shows complete information with real time updates

What do you dislike about Zoho BugTracker?

None so far. I have not been able to visualize anything which needs attention

What problems is Zoho BugTracker solving and how is that benefiting you?

Easy of Bug Tracking, proper reporting and allocation of defects has reduced overall time to manage the rollout

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SA

Shakir A

December 24, 2020 Source: G2.com
"ZOHO Does it AGAIN!"
What do you like best about Zoho BugTracker?

Zoho has a unique ability to look at problems and create solutions for companies from a workflow point of view. They don't develop products which are half thought and/or applicable to one industry. They TRULLY create SOLUTIONS. The zoho bugtracker is a perfect example of such a solution.

This solution allows you create a webform which is connected to the client side to help collect issues. Then in the dashboard assign users, projects and tasks. Track the progress and let the client track it all along the way. And this is probably only 18% of its full capabilities.

What do you dislike about Zoho BugTracker?

The only thing I would like to see is the webform pick up the URL automatically.

What problems is Zoho BugTracker solving and how is that benefiting you?

We have multiple products which we have developed for clients and provide support for those products. This helps us consolidate into 1.

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AU

Anonymous User

September 27, 2020 Source: G2.com
"Zoho Bugs Tracker"
What do you like best about Zoho BugTracker?

Easy of use.

Easy to customize.

Good value for Money

What do you dislike about Zoho BugTracker?

Not cheap.

Other than that I have not found any other cons.

What problems is Zoho BugTracker solving and how is that benefiting you?

Keeps bugs reporting simple

Keep bugs tracking sync with entire team easy

Read more
AU

Anonymous User

September 23, 2020 Source: G2.com
"Love the product"
What do you like best about Zoho BugTracker?

Ease of use, creation of bugs, attaching logs, no need for training

What do you dislike about Zoho BugTracker?

limited storage space with this free product.

Recommendations to others considering Zoho BugTracker:

Great product this does support JIRA functions

What problems is Zoho BugTracker solving and how is that benefiting you?

Logging bugs against new software product, developers being able to access bugs to fix and QA to retest/resolve or reopen a bug

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DR

Dwi Agus R

August 11, 2020 Source: G2.com
"The best bug tracker for start up company"
What do you like best about Zoho BugTracker?

1. Good interface

2. Customizable I can change severity result status etc *I like it

3. Easy to use, these tools really easy to use because of my experience before

4. Price, The price not expensive but it would be expensive if the storage full fill

What do you dislike about Zoho BugTracker?

No plan for unlimited storage, maybe Zoho can add more storage. because I will use these tools for a long time

Recommendations to others considering Zoho BugTracker:

This bug tracker have similar with Jira but the offer price it's good from jira

What problems is Zoho BugTracker solving and how is that benefiting you?

I can control bug that's already input by tester, I can track bug that's already resolved or not. more efficient than before

Read more
IA

Ismail A

August 4, 2020 Source: G2.com
"Super easy to use"
What do you like best about Zoho BugTracker?

We use Zoho bugtracker internally in our development projects. It is super easy to use, insightful report.a You can easily follow progress and make sure the dev team are working on the fixes.

What do you dislike about Zoho BugTracker?

Nothing so far, it was super easy to use and train the team

What problems is Zoho BugTracker solving and how is that benefiting you?

Sharing bugs with the dev team on excel was very hard to manage and identify the top priorities to fix

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FD

Fabrizio D

June 11, 2020 Source: G2.com
"excellent tool to manage projects"
What do you like best about Zoho BugTracker?

the ability to upload all the bugs is priceless

What do you dislike about Zoho BugTracker?

compared to trello some integrations are missing which would make the instrument even better

What problems is Zoho BugTracker solving and how is that benefiting you?

we are managing an important project in collaboration with multiple teams working remotely.

the use of this tool greatly facilitates both our work and the developer's work, avoiding misunderstandings and waste of time.

the ability to upload all the bugs is priceless

Read more
OA

Osama A

March 26, 2020 Source: G2.com
"All in one product"
What do you like best about Zoho BugTracker?

I have been searching for a long time for a cloud software that integrated project management, issues/bugs tracking, custommer help desk (through email and portal) and timesheets management. And was hoping to find that at a reasonable price. I found that at Zogho Bugtracker

Another benefit is integration with other Zoho software which we depend on such as Zoho People (Zoho HR software)

What do you dislike about Zoho BugTracker?

It would have been great if we would enter administrative time (non-project time) into timesheets and also have timesheets display vacations and holidays extracted from Zoho People (our HR software)

Recommendations to others considering Zoho BugTracker:

It is worth implementing

What problems is Zoho BugTracker solving and how is that benefiting you?

It allowed me to have all tasks and issues and bugs (posted internally and by customers) integrated at one place together with time spent on them. Plus having all the team aligned on this

Read more
AU

Anonymous User

March 12, 2020 Source: G2.com
"Helpful Bug Tracker"
What do you like best about Zoho BugTracker?

By using this bug tracker tool, we can create and assign task within team and track progress as well.

What do you dislike about Zoho BugTracker?

on hold option is not available for bug items.

What problems is Zoho BugTracker solving and how is that benefiting you?

Track task progress easily.

Read more
AU

Anonymous User

November 11, 2019 Source: G2.com
"Kanban chart"
What do you like best about Zoho BugTracker?

Kanban list view for moving cards for collbaorative working

What do you dislike about Zoho BugTracker?

Not able to export the bug report in excel

What problems is Zoho BugTracker solving and how is that benefiting you?

Bug tracking and solving

Read more

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