Zoho Assist Reviews

User Rating

4.4/5 (Based on 5,184 Ratings)

Rating Distribution

Excellent
74.5%
Very Good
13.7%
Average
1.9%
Poor
1.1%
Terrible
8.8%

User Sentiments

Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

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Review Summary

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

Pros

Userfriendly interface and easy setup.
Secure and reliable remote access to devices.
Affordable pricing plans compared to competitors.
Efficient file transfer and screen sharing capabilities.

Cons

Limited customization options for branding and personalization.
Occasional connectivity issues and lag during remote sessions.
Lacks advanced features like multiuser collaboration and session recording.
Not suitable for complex IT support scenarios requiring specialized tools.

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Reviews

Cesar Julian

November 7, 2024 Source: Trustpilot.com

It is easy and friendly to use.

It is easy and friendly to use.
I Recommend SocialZoho 100%.
No complicated stuff. Easy operations for posting in different Social Networks.

Phil McLeod

November 5, 2024 Source: Trustpilot.com

Getting to know each other

Getting to know each other

We know where we stand know B2B I'm a no nonsense type of guy I they sorting g me out now proper bless them good bunch of young people. I'm happy keep up the good work guys

Abu S

November 5, 2024 Source: Trustpilot.com

Very smooth platform for mail and…

Very smooth platform for mail and project management. Loving it

Ali Hassan

November 1, 2024 Source: Trustpilot.com

I’ve been using Zoho Social and love…

I’ve been using Zoho Social and love its monitoring and reporting features. It has truly helped improve the engagement on my posts. This tool is perfect for businesses looking to enhance their social media presence professionally and effectively.

LA E

October 30, 2024 Source: Trustpilot.com

Very intuitive tool

Date of experience: October 30, 2024

Kyle Simon

October 29, 2024 Source: Trustpilot.com

Great app does what it claims

Date of experience: October 29, 2024

Soma

October 25, 2024 Source: Trustpilot.com

The biggest factor for me is the ease…

The biggest factor for me is the ease of use and the feel of the software. The number of features you get for the price is good. Even for a small business like mine, these are features I normally wouldn't use but have been informative.

Snape App

October 24, 2024 Source: Trustpilot.com

I recently starEffortless Social Media Management with Zoho Socialted using Zoho Social…

I recently started using Zoho Social for managing my brand’s social media presence, and I couldn't be more pleased with the results! The platform is incredibly user-friendly, making it easy to schedule posts across multiple channels. The intuitive dashboard provides a clear overview of all my social media activities, which helps me stay organized and on track.

One of the standout features is the analytics section. It offers deep insights into engagement metrics, allowing me to tailor my content strategy effectively. I particularly appreciate the ability to track performance over time and identify trends that resonate with my audience.

Collaboration tools are also top-notch. My team can easily collaborate on campaigns, ensuring that everyone is on the same page. Plus, the customer support is responsive and helpful, which is a huge bonus.

Overall, Zoho Social has streamlined my social media management and has helped me enhance my online presence. I highly recommend it to anyone looking to elevate their social media game!

Everyline Designs

October 23, 2024 Source: Trustpilot.com

Zoho social makes my business more organized

Zoho social is a great way to put all my social media information in one place. It was very difficult to keep up with messages and we missed a bunch of orders and I believe with Zoho social that will not happen again.

Ahmed Alaaeldin

October 18, 2024 Source: Trustpilot.com

Amazing

I loved it, really helpful and saved a lot of time @ZohoSocial