Zenoss Reviews

With Zenoss Service Dynamics we're able to monitor physical, virtual and cloud infrastructures from a unified platform. Seems to have scaled well in supporting data, devices, and users.This tool really helps our MS Data Center team manage Presidio's internal systems; in particular, our Data Collection Appliances (DCAs) and Linux jump servers. Presents a wealth of valuable information on any device: overview, events, component health, performance graphs, configuration properties, views, and network maps. All very helpful for diagnosing problems and root cause analysis.

Our MS Data Center team uses the Zenoss Incident Management Integration Service with ServiceNow for service monitoring and component monitoring. The Monitoring Automation section of ServiceNow provides detailed device information and resolution information gathered from the Zenoss collector that we use to troubleshoot the incident.

Maybe needs stronger Layer 3 topology and more development for monitoring storage systems.

Pros:

- Scales

- Stable

- Interfaces well with ServiceNow

- Options for performance monitoring

- Easy to interface with other tools and technologies.

- Native extensible using standard software development languages.

We've seen improvements in monitoring since migrating from Nimsoft hub to the Zenoss collector. The event, utilization, and performance monitors aids us in analyzing service health and accelerates MTTR and RCA identification. Good Cisco UCS monitoring!

With Zenoss Service Dynamics we're able to monitor physical, virtual and cloud infrastructures from a unified platform. Seems to have scaled well in supporting data, devices, and users.This tool really helps our MS Data Center team manage Presidio's internal systems; in particular, our Data Collection Appliances (DCAs) and Linux jump servers. Presents a wealth of valuable information on any device: overview, events, component health, performance graphs, configuration properties, views, and network maps. All very helpful for diagnosing problems and root cause analysis.

Our MS Data Center team uses the Zenoss Incident Management Integration Service with ServiceNow for service monitoring and component monitoring. The Monitoring Automation section of ServiceNow provides detailed device information and resolution information gathered from the Zenoss collector that we use to troubleshoot the incident.

Maybe needs stronger Layer 3 topology and more development for monitoring storage systems.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Modeling to discover changes in the environment as well as discovery of relationships to offer a full view up and down your stacks.

The fact that you have to place a whole host into maintenance not just the components you are working on can be a tough feature to do without especially if your org already had it.

While not a requirement at all to know python to use this product it will open up alot of opportunities for extending its use.

We are able to stay on top of change in apps and infrastructure without a ton of Ops involvement.

Modeling to discover changes in the environment as well as discovery of relationships to offer a full view up and down your stacks.

The fact that you have to place a whole host into maintenance not just the components you are working on can be a tough feature to do without especially if your org already had it.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I think the ability of it to hierarchically categorize alerts and show the highest level which is most likely where the issue is is very helpful and advanced.

As with all similar products there is a lot of up front configuration, I wish it had better tools to speed the process.

There are a lot of monitoring products. Zenoss does a good job and it funtions at a higher level than most.

It is monitoring our MSP cloud resources, from vms, to servers, to routers and switches and power. We covered a lot.

It was able to handle a truly complete view of our system.

We have been using real-time monitoring of our hybrid IT environment.

GUI and user experience can be more usefull

NA

Using Zenoss we can predict and eliminate outages.

We have been using real-time monitoring of our hybrid IT environment.

GUI and user experience can be more usefull

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

out of the box classes which I like the most.you don't need to discover the devices for any individual parameters.

Load balancing on zenoss instances. We usually need to restart the services.

What problems are you solving with the product? What benefits have you realized?

out of the box classes which I like the most.you don't need to discover the devices for any individual parameters.

Load balancing on zenoss instances. We usually need to restart the services.

Not as such.

Zenoss gives us lots of customization over monitoring can be tailored to suit our need using zenpack.

For a normal user, There is a bit of learning curve to get used with way to develop zenpack plugins,

We are trying to getting monitoring set up for all our hadoop/database services and since they need to fit our need, I feel developing zenpack plugins will help us achieve that