Zego Reviews

I like how user friendly Zego is. The verbage is self explanitory as well.

From my expirence, the only dislike that I have about ZEGO is that when other networks crash such as Zelle, Cashapp, then the ZEGO network is down as well so things can go awry with processing payments.

I do not have an answer to this question.

Zego is a great platofrm for our company needs. User friendly, great customer service.

Some of the templates would be nice to customize further, but not a huge deal.

a majority of our tenants (and the world) prefer convenience and to pay electronically as opposed to driving to a specified location to drop off payment.

Zego makes it easy for our residents to make payments through various channels for their rent. They can set up automatic, recurring payments, pay via CashPay (which works like a money order) or make one time payments through our rental portal.

I think that there are some times when ACH payments/transactions take a long time to clear, and this creates some stress for some of our residents, but other than that, I've been pleased with the service provided.

Zego makes it easy for our residents to pay their rent on time and with ease.

Zego has helped us streamline payments and save so much time! Our residents love the ability to pay online, set up autopay, or use cash at the store. They have many options to meet any residents preferences!

Their customer support is slow getting back to you if you need to reach out to them for a specific payment.

They process all of our payments - we no longer accept payments in the office so we save tons of time!

We use Zego CashPay, as well the Online Pay option. It's convenient as easy for our residents.

I can't think of anything. We have not experienced anything disappointing.

We had diffulting scanning money orders into our bank. They couldn't be read and therefore lots of time was being spent in bank corrections. We no longer accept money orders and use CashPay. We also use the online payment and therefore take in less checks.

I like Zego because it makes collections easier for the company.

So far, Zego is still performing well & there's no complaint.

Zego helps in the fast collection of tenant's monthly rents thus making rent income on time.

We use Zego to allow residents at our apartment complexes to pay rent online. It has been very easy to implement and use. It integrates with our management software, which makes recording payments very easy. So far I have also had very good customer service.

There are only a couple of things I do not like about Zeog. When setting up users, it can be a little hard to make sure all fo the email notifications are selected, but it is also easy to go in and edit later.

Some of our management software does not have the built-in option for residents to make online rent payments. Zego allows us to add Zego Payments to our current software and websites so that residents can make rent payments online and the payments are recorded in our management software.

outstanding customer support, and seamless integration

Don't have any complaints, and this was referred to me by a friend who's also very happy.

Having tenants pay online and be able to control the settings and options available

Zego has been extremely helpful to my colleagues and me. It is easy to use, and the customer service is great!

I do not have any issues with Zego. It works well for me.

Assisting us with reminding residents of rent and late payments

A convenient way for tenants to pay online. Payments are easily sent to our account. Quick response times when we have an issue that needs to be discussed. Easy integration with our Rent Manager software. Reasonable fees.

Sometimes it takes a few days for money to show coming out of tenant's accounts; they seem confused as to why the money is not taken out of their account immediately.

Zego is making paying rent easier for the tenants. They can set up automatic payments and forget it. We are also looking at requiring online payments and Zego has everything for this including their cashpay option for those individuals that refuse to transition to online payments.