YouMail Reviews

able to screen calls and block callers or robocalls

Easy to lose track of missed calls and messages

Able to screen calls

I really like the automated personal greeting(s) YouMail delivers for my answering service. I no longer have to use the bland automated answering service by my provider. YouMail gives me the ability to personally greet my callers and make them feel special and SURPRISED when they are greeted with my message when I can't get to the phone. Not only does this make my callers feel special it makes them feel connected to me when YouMail greeted them by their name. I have received so many OHHH's and HOW NICE when I reach back out to the callers who left a voicemail message.

It's not a dislike but I wish there were several other personal greetings to choose from but this is just a very very small wish.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I really like the automated personal greeting(s) YouMail delivers for my answering service. I no longer have to use the bland automated answering service by my provider. YouMail gives me the ability to personally greet my callers and make them feel special and SURPRISED when they are greeted with my message when I can't get to the phone. Not only does this make my callers feel special it makes them feel connected to me when YouMail greeted them by their name. I have received so many OHHH's and HOW NICE when I reach back out to the callers who left a voicemail message.

It's not a dislike but I wish there were several other personal greetings to choose from but this is just a very very small wish.

Lower price solution

Flexibility to customize

Eliminates unwanted Robo calls

Personalized voicemail

Ease of use

The business problems we are solving using this service is, it personally connects with our customers/callers and it makes them feel welcome and received when their name is pronounced/announced during the message. Using YouMail also provides a much better LOW COST solution to using voicemail. All of our employees use the service so regardless who is getting a call and not available they caller is greeted with a personal message. We have heard from customers that being greeted by their name connect them with us and they feel appreciated as a customer. Lastly, we can get rid of the annoying robo calls we receive by customizing YouMail to block them.

Voicemails comes to you via txt message, e-mail and through the app itself. You can set custom messages based on who is calling. It will say the name of the caller if they are in your phonebook. Voicemail transcription is also an amazing feature, I use it all the time while in meetings where I cannot take the call or listen to the message, but do have the ability to read e-mail.

Text transcription is not cheap, and it works just ok.

Due to restrictions from Apple and Google not spending a lot of design time for Google Voice on iOS, YouMail is an awesome solution for receiving voicemail, having it come to your phone via the app, txr message and email. You can also add custom greetings for friends and family, and institute a temporary response based on availability.

Voicemails comes to you via txt message, e-mail and through the app itself. You can set custom messages based on who is calling. It will say the name of the caller if they are in your phonebook. Voicemail transcription is also an amazing feature, I use it all the time while in meetings where I cannot take the call or listen to the message, but do have the ability to read e-mail.

Text transcription is not cheap, and it works just ok.

Recommendations to others considering the product:

By replacing my Verizon voicemail with this service I am able to route all voicemails through YouMail. This allows me to get email notifications when I miss a call or transcribed emails of all voicemails. Since I cannot always be available via phone, this allows me to easily see who called and what they want.

The transcription quality seems to be getting a little worse, but I still get the general idea.

Look at this or Google Voice.

I loved the voicemail transcription service that would allow me to read my voicemails via email or via the Youmail app without having to listen to the message.

Sometimes the transcription service would not understand the person and transcribe the wrong word. However, I'm usually able to understand what they actually said. I could always listen to the message itself to hear what was said too.

I enjoyed being able to go into the YouMail app and see a list of missed calls, access my voicemail messages, and I also liked that it would email me transcriptions of voicemails when they were left.

automated attendant, for all my contacts

too many rings, before answering using verizon

submitted a new payment method, which is not working (this needs to be resolved)

YouMail is one of the best visual voicemail options available. It's free and helps you better manage your voice mails than through your phone provider's system. It allows you to sync your contacts to the app, which helps better organize things as calls come in.

Google Fi is not a supported carrier, so I can no longer use YouMail as I did when I had T-Mobile.

Allow Google Fi customers to use YouMail on their network. I loved using it on my T-Mobile phone, but now I have Google Fi, which isn't listed in the supported carriers list.

It helps organize your voice mails in one box, allowing you to get through them quickly.

It is essentially visual voicemail but with the added perks of answering your callers by name (what!?!?) and also transcribing voice mails so you do not have to listen to them, you can just read them instead. The transcription is fairly accurate.

This is no knock on you mail, but transcription as a whole needs to get better at picking up accents in non native speakers.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?