Home/ Appointment Scheduling Software/ YouCanBook.me/ Reviews
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Let your customers get themselves booked on the go
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Once set up, the process is practically on autopilot.
Easy to set up, design, and link with existing calendars.
I primarily use it with my Google Calendar and Outlook Integrations.
Works wonderfully for both parties.
There are several add-on services and options that can be added to the platform/solution you chose.
We were excited for the text service and automated e-mail reminders.
Setting up specifically timed reminders also helps reduce missed appointments.
While we are using this during the hiring process, we are contemplating using it for our new business, virtual, quotes, and estimates.
What a better way to get both sides to review applicable and available times, allow the client (or consumer-facing portal) to assist with the administrative and mundane portion of the booking processes.
There is nothing I would truly consider a downside.
The product works exactly as advertised and makes life easier for both the applicant (in our case) and myself.
Play around with the trial, or the free version; there are a few options I fell in love with, such as the texting option, and e-mail follow-ups, even a customized workflow.
It integrates wonderfully with my calendars and push notifications.
I would also recommend testing the system as both parties when setting up the workflow, to test, and experience both sides of the booking process.
We are using this solution in part of our hiring process and virtual interviews.
To reduce the back and forth with finding a mutual time; I send a link to the self booking section - and the applicant sets up a time that works well.
I love the text messaging option!
It's incredibly straightforward to control when I am bookable and is seamlessly integrated with my Google calendar. It's like an electronic secretary that can be extended by plugging it into whatever I want it to (via Zapier). Easy to design a beautiful branded interface and it works really well for managing the team's availability. Wonderful customer support. It's so obvious that this is a company hiring people with a good work ethic and good values. One of their UX guys even chatted with me about aspects of design and configuration of the interface. I found that amazing. They seem to be very focused on customer success and building a really loyal customer base founded on exceptional experience. I don't give that many reviews (even though I have deep knowledge of a ton of B2B SaaS apps), but I'm moved to give this one.
There's nothing I dislike about it (I've checked all the main ones and this is the best at time of writing), but it would be cool if the Zoom integration was more automated.
So easy to try it for free - and the free version is super-useful. If you upgrade to the paid version, you can turn it into a beautifully branded interface for anyone looking to book time with you. It is not expensive at all for what you get.
Saving a ton of time and freeing up my headspace by eliminating the scheduling headache. I send out my availability and the other party does the work to book me, but it saves the other party time because it knows the time chosen is locked-on available in realtime.
I love that I can restrict the timespan between the meeting and scheduling dates. In the past, I used to share my calendar and allow people to schedule whenever. This approach was problematic because meetings would inconveniently appear in the middle of the week. Now, I set my scheduler only to allow meetings to be scheduled a week from the date of scheduling.
The learning curve can be steep if you're not moderately tech-savvy. However, there are a lot of resources and support, and the company is incredibly responsive via email. I've encountered several issues with my calendar not syncing with the system. There were issues with how I entered commitments on my linked Google calendar---not with YouCanBook.me. But it was incredibly frustrating to spend so much time trying to troubleshoot to figure out why my calendar wasn't showing up accurately within YCBM, only to find out that it was a user error outside of YCBM. I wish there was an easier way to detect the origin of such problems...
YCBM takes the guesswork out of scheduling. I've saved many emails by allowing people (especially students) to schedule directly through YCBM. I also think it helps students feel comfortable and empowered to schedule with me, knowing they have a wide range of options and time slot lengths.
Customers find it visually attractive, easy to understand and use and aren't pushed away in confusion. We have access to several free options, even parts of all-in-one solutions, included in programs like Kartra, and it's STILL worth it to use youcanbookme instead. The new zoom integration is amazing, but could use one improvement noted below.
A bit unfortunate it stopped integrating with apple calendars - that sometimes causes problems on rare occasion. Timezone management options are still a touch squirrely. The zoom integration could use a few more optional controls, like enabling asking a customer if they want to have a zoom or phone call and have the system react with a link depending on that answer. It would also be nice to have more controls to define the if-then assignment flow with team accounts.
It's more inviting to use than any other calendar booking solution we've seen, and as a result, we see a 5%-10% improvement in booking through youcanbook.me over any other system we have available. It's very easy to setup and when we needed to scale with a growing sales team, it was fairly easy to establish that.
I absolutely love the fact that YouCanBook.me integrates with Google Calendar. The ability of the site to read my calendar and set up appointments based on my calendar availability is crucial for me to schedule meetings effectively.
I wish there was more integration of youcanbook.me into google (widget/app). What I dislike is having to go to a separate site to manage my bookings. Another drawback is the fact I need a paid subscription for multiple booking types. However, I understand the necessity. It is the only premium feature I paid for.
My schedule during the day is full and can change daily. Part of my job includes scheduling meetings with students while working out my schedule and theirs as well. This is a convoluted process to work through over email (especially when students are not using Google Calendar). YouCanBook.me removes the cumbersome task of matching schedules by doing the work for me. This frees up my time to be better informed/prepared for these meetings, keeps my mailbox free of scheduling clutter and seamlessly finds workable meeting times!
I like that with the paid version, you don't need to worry about editing your calendar each week. It is fantastic that you can adapt to the needs of the business. I also love that I can easily manage bookings - for example, a no-show and adjust the template to suit how I would say things. It means that my review can be personable and sound like me rather than a robotic version. I recommend people start with the free version but then transfer as soon as possible, as there are so many invaluable extras in the paid version that make life easier for me.
It could be tricky to find where I need to go to mark my bookings as a no-show, so it would be fantastic if there were a clear button to do this. I also find it challenging to find the login button, so an easier way to find it would be great.
YouCanBookMe is saving me time. No longer do I need to worry about updating my calendar or needing to reschedule any appointments that are booked at the wrong time.
I spent a very long time looking for a software that would link multiple booking forms to one calendar. This does the trick. I have my google calendar on my phone and pc. Which is my go to for both business and personal use. I can create multiple booking forms for different businesses/locations that all need to go to the one calendar. This is great, it means if I'm booked for 1 thing at a certain time, the other booking forms will sync and show this time as unavailable.
It can be tricky booking out whole days e.g. I'm on holiday all day, but I have to set the calendar as though it's just the working times.
I have 2 businesses that require booking through the same calendar. This works a treat. I can also change the appointment type and length of appointment. It is also brilliant and reminding people that they have an appointment. Although we still get "no shows" it has reduced them dramatically.
Love that it syncs with my calendar and that I can designate times when I am willing to meet and then other people can just choose from those times what works for them! Removes the tedious practice of emailing back and forth or checking calendars while trying to find a mutually good time to meet with someone.
Absolutely love the texting reminder feature, but wish that it wasn't a paid feature or that there were educational discounts. I use for meeting with a high volume college students so am constantly having to refilll my text allocation.
Having to constantly check my calendar to find a common time that works for both parties to meet or dealing with a high volume of emails dedicated to just scheduling meetings.
Easy to use and manage as our needs change, never had any complaints from our recipients. Love how customized you can make communication in every area of this. - responses to appointments, cancellations, etc.
Would be nice to be able to associate more than one email to a subscription to use as long as it was within the same company. Limiting to only one account user is what I don't like.
As an enrollment office, it helps keep appointments organized and we don't have parents waiting long periods of time as previously taken on a first come first served basis. It also allows better communication with our public to see what days we will take appointments and what times. Give me an opportunity to have less frequent interruptions so I can get more work done.
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My favorite thing about YouCanBookMe is the automatic calendar integration. I love not having to do anything after setting my availability.
I don't like having to set each and every "FREE" slot available throughout the day. I wish there were a way to set available times periods (i.e 9a-5p) and have the program slot appointments in the time period that you set.
Taking out the "middle man" of me checking my calendar and getting back to whoever is booking me through an email.