Yotpo Reviews

Excellent review platform that is optimised to best showcase your reviews to your customers. I love the analytics that allows us to see what features people love or comment on the most and showcase these features to our customers.

The integration with the rest of our platforms was seamless, and our team was able to implement this program within days of training. The customer support has been a massive help, very happy with YotPo.

Nothing, great platform with seamless integration.

Yotpo allows us to collect and showcase our reviews to help support customers in making their purchase decision.

What is most helpful about Yotpo is their Support Team. From weekly status calls to 24/7 availability, the support team has been instrumental in my company's implementation plan and ensuring everyone understands what tools and resources are available to each person's role.

There were a couple questions I had to ask clarification for regarding the Yotpo naviagtion pane on the website.

Implementing a Loyalty and Rewards Program for our customers was a resource we were looking for to increase user engagement and brand loyalty. A problem Yotpo solves is also in keeping our brand ranked in organic Google searches.

I like best it in that it provide third party integration feature to integrate with other platforms, we only integrate it and start using it on our website. yotpo provide best feature for ratings and reviews from clients.

I don't dislike anything it in. Beacuse i also integrate it with my company's client project, it is integrated easily with many platforms and provide many features, services work and explainary reviews.

Yotpo provides third party fully created reviews and rattings featured, if we don't used it then we need to create our own custom feature, and it takes lot of time, Yotpo provide built in features only need to integrate it and start working

Yotpo helps us to collect reviews using loyalty rewards. Thanks to it we're able to obtain honest feedback from our consumers to know their satisfaction with the product and reward them for letting us know in which areas we need to improve.

The only problem I am currently facing with Yotpo is the necessity to increase granular filters that will allow us to track better the reviews and the information share by consumers.

Yotpo is currently helping us to interact better with our consumers and hear their opinion about the service and products we currently offer. In this way, we're able to have transperacy.

I like that it is easy and straightforward to use. I know exactly what I am doing and how to get my messaging to my customers. It's a great plug in to my shopify site.

The only thing I don't necessarily like is that I can't block numbers from subscribing. There are some customers I don't want back on the platforms and its not easy to block.

I can get to the consumer via text. It makes it so easy to inform people about a sale or new items coming to the business. People are always texting but they don't always check email.

I love that it has so many features in one app. It helps me level up my customer service.

I wish the SMS had more segmentation abilities.

It makes the subscription process so easy. I love the fast customer service. I love that everything is in one place.

I love the convenience of yotpo! It's got everything you need for capturing valuable social proof from your customers with a few clicks! Highly recommend them compared to others that are more costly & confusing

The only downsides we've found so far are some semi confusing integrations but that may not be on yotpo end as it is a 2 way street

They are keeping my SMS marketing active & effective! Incredibly affordable for us as a smaller sized business. We don't even have to think about the SMS marketing just check it weekly & when needed to create & send campaigns