Browse Software
List Your Product
Loading...
Yesware Reviews

User Rating

4.4/5 (Based on 1,612 Ratings)

Rating Distribution

  • Excellent

    56.1%
  • Very Good

    29.5%
  • Average

    10.7%
  • Poor

    2%
  • Terrible

    1.7%

User Sentiments

Email Tracking, Email Templates, Salesforce Integration, Reminders

Inaccurate Email Open Tracking, Limited Mail Merge Functionality, Lack of Mobile App, Occasional Software Glitches & Bugs

Do You Use Yesware?

Write a Review

Review Summary

Users find Yesware easy to use, praising its intuitive interface, seamless integration with email platforms, and user-friendly features. They appreciate the ability to track email opens, clicks, and replies, as well as schedule emails and set reminders. The customizable templates and analytics dashboard are also highly valued. However, some users have encountered issues with the mobile app, reporting occasional glitches and limited functionality compared to the desktop version. Additionally, a few users have expressed concerns about the pricing structure, suggesting that it may not be suitable for smaller businesses or individuals with limited budgets.

Pros

  • Automates tasks like email tracking, scheduling meetings, and sending followups.
  • Provides detailed analytics and reporting on email performance.
  • Integrates seamlessly with popular email platforms like Gmail and Outlook.

Cons

  • Some users find the interface to be complex and difficult to navigate.
  • Can be expensive for small businesses and individuals.
  • Limited customization options compared to some competitors.

AI-Generated from the text of User Reviews

Reviews
JT

Johnson T

October 30, 2023 Source: G2.com
"Mail tracking made easy - Yesware"
What do you like best about Yesware?

The best part about using yesware is that it sits perfectly on top of my Gmail suite. It makes it easier for me to track my emails and it also scans for viruses when I try to upload any files

What do you dislike about Yesware?

the UI can be better. I mean seriously, tools like mailchimp have a much better UI but in terms of functionality, Yesware works the best.

What problems is Yesware solving and how is that benefiting you?

It helps me find out when and where my prospect opened the email and how many times he did the same. Also points out if the device is a phone or a desktop

Read more
AU

Anonymous User

October 5, 2023 Source: G2.com
"Does exactly what I need it to do"
What do you like best about Yesware?

Honestly, just the fact that it works and does what it says it does.

What do you dislike about Yesware?

On occasion it will mark the location of an opened email erroneously, don't know if there's a fix for that or if we're at the mercy of servers not passing the feedback signal through to the actual user destination

What problems is Yesware solving and how is that benefiting you?

Knowing how and when to email someone depending on how they've engaged with my reach out

Read more
AM

Aerial M

September 27, 2023 Source: G2.com
"Great and easy to use"
What do you like best about Yesware?

scheduling campaigns and the ease of us. It's easy to use and implement and customer support is great.

What do you dislike about Yesware?

Unable to duplicate emails across multiple campaigns

What problems is Yesware solving and how is that benefiting you?

account management

Read more
AU

Anonymous User

September 27, 2023 Source: G2.com
"Great Visibility Email tool"
What do you like best about Yesware?

Helps me see who opened my emails and keep track on how many times they opened it.

What do you dislike about Yesware?

Navigating through my templates is a pain because I have so many. Needs to make finding templates faster/better

What problems is Yesware solving and how is that benefiting you?

Keeping track of my emails and see if the recipient looks at them or not

Read more
AU

Anonymous User

September 26, 2023 Source: G2.com
"Corporate Account Executive"
What do you like best about Yesware?

Mass Email Campaigns and Tracking- very easy to use

What do you dislike about Yesware?

the easy intergation into Gmail calendar

What problems is Yesware solving and how is that benefiting you?

makes reaching people quicking and being able to strageically call people atthe right time.

Read more
CR

Clayton R

September 26, 2023 Source: G2.com
"Awesome Experience. Enabling data"
What do you like best about Yesware?

The visibility created byte=he timely data help improve sales

What do you dislike about Yesware?

Still trying to find an opportunity to not like it

What problems is Yesware solving and how is that benefiting you?

Letting me know when my customers are ready to be contacted

Read more
AU

Anonymous User

September 26, 2023 Source: G2.com
"yesware is very helpful!"
What do you like best about Yesware?

it is super easy to use, and very self explanatory

What do you dislike about Yesware?

i dont often get notifications, so maybe a notification system improvement or reports like yet another mail merge provides

What problems is Yesware solving and how is that benefiting you?

it allows me to view who is opening my emails for pitching

Read more
AU

Anonymous User

April 26, 2023 Source: G2.com
"Wonderful outreach automation tool"
What do you like best about Yesware?

Yesware's campaign tool is extensive and works well to build out campaigns with multiple steps and different kinds of touches. I also greatly enjoy the ability to organize and share campaigns by teams.

What do you dislike about Yesware?

I wish that Yesware could connect directly with LinkedIn and Google Voice to send those touches automatically.

What problems is Yesware solving and how is that benefiting you?

Yesware is a great way to create campaigns with multiple steps and have email steps automatically send while reminding you about other touches (Linkedin, SMS, ect.).

Read more
HA

Holly A

April 10, 2023 Source: G2.com
"Email Marketing tool with ease of use, and ability to metric"
What do you like best about Yesware?

It is a very effective tool to use for email marketing campaigns. You can create any size campaign you want, and have it launch over any timeframe you choose. It is one of the most user friendly, marketing tools we have found

What do you dislike about Yesware?

Every now and then you need to refresh the widgit in Outlook to have visibility into your campaign through Outlook. It may be a bug with Outlook, or a glitch with Yesware.

What problems is Yesware solving and how is that benefiting you?

It allows us to easily send email campaigns in an automated fashion

Read more
RB

Rishi B

March 31, 2023 Source: G2.com
"Tracking of gmail seamless even with the free Yesware plan"
What do you like best about Yesware?

Considering many of us cannot afford 15$ per month Pro Yesware plan, they have added a nice free forever plan. This free plan allows email tracking details for emails sent less than 24 hours ago (limit of 40 events should be okay for a beginner in marketing).

What do you dislike about Yesware?

We need to respect other people's privacy. Yesware can be more vocal in demonstrating how gmail users can disable gmail tracking feature. Although we as a marketer might want to have gmail tracking feature enabled (it is enabled by default), in the interest of fair business policy, why not also highlight in marketing materials how gmail tracking feature can be disabled.

What problems is Yesware solving and how is that benefiting you?

Although Yesware also offers Meeting Scheduler, I use Yesware primarily for email tracking.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed