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Yelo Reviews

User Rating

3.6/5 (Based on 77 Ratings)

Rating Distribution

  • Excellent

    44.2%
  • Very Good

    23.4%
  • Average

    3.9%
  • Poor

    3.9%
  • Terrible

    24.7%

User Sentiments

Ease of Use, Extensive Features, User Friendly Interface, Good Customer Support

Slow Support Response, Lack of Customization Options, Technical Issues, Poor Implementation

Do You Use Yelo?

Write a Review

Review Summary

Yelo, a marketplace platform by Jungleworks, receives mixed reviews. Users praise its ease of use, intuitive interface, and no-code setup, particularly for new businesses. However, several customers flag significant issues with customer service, slow response times, and unresolved technical problems. Some report issues with payment processing and a lack of flexibility for customization. While some praise the support team, others deem it unresponsive and unhelpful, leading to delays and frustration, especially for those seeking refunds. Overall, while Yelo has potential, its poor customer service and technical glitches deter many.

Pros

  • Yelo offers a userfriendly interface and is straightforward to use.
  • It provides a comprehensive solution for managing orders, payments, and notifications.
  • Yelo's ability to create fully customizable virtual markets without coding is a major advantage.

Cons

  • Customer support can be unreliable, with slow response times and difficulty contacting account managers.
  • Some features are confusing or require extensive time to understand fully.
  • Pricing for new businesses can be expensive and should be adjusted to be more affordable.

AI-Generated from the text of User Reviews

Reviews
DA

Daniel A

September 26, 2022 Source: G2.com
"Nice user experience"
What do you like best about Yelo?

Usages is easy and great sinplicity to manage

What do you dislike about Yelo?

Some features are very rigide, you dint have others facilities

What problems is Yelo solving and how is that benefiting you?

Delivery

Read more
AU

Anonymous User

July 13, 2022 Source: G2.com
"My manager Rajat Thakur has been very helpful during the process. Amazing experience so far."
What do you like best about Yelo?

The manager approach has been the best thing so far.

What do you dislike about Yelo?

Prices should be communicated before they are risen because we pay a lot of money for the service. I know this has to do with Jungle Works management and not my manager who has been amazing.

Recommendations to others considering Yelo:

Prices are too high, consider changing please.

What problems is Yelo solving and how is that benefiting you?

Need for an e-commerce platform and delivery business operations software.

Read more
JV

Jay V

May 19, 2022 Source: G2.com
"Great Platform"
What do you like best about Yelo?

Its very user friendly for customer, merchant as well as admin prospective.

What do you dislike about Yelo?

Everything is good while using platform .

Recommendations to others considering Yelo:

I can surely recommend yelo platform to use for your business.

What problems is Yelo solving and how is that benefiting you?

We are providing affordable food tech services with the help of yelo

Read more
CP

Claudia P

May 14, 2022 Source: G2.com
"Yungle works"
What do you like best about Yelo?

Totally recommend to work with Yugam and shubham

What do you dislike about Yelo?

Everything was really good! The app goes in a good direction with both of them

Recommendations to others considering Yelo:

Totally recommend

What problems is Yelo solving and how is that benefiting you?

Create the app is amazing with them

Read more
AM

Ali M

April 13, 2022 Source: G2.com
"Excellent work"
What do you like best about Yelo?

Efficient, affordable services. Work well without problem.

What do you dislike about Yelo?

Nothing to mention that I dislike. I think the system works well.

Recommendations to others considering Yelo:

Use jungleworks

What problems is Yelo solving and how is that benefiting you?

Customization

Read more
hs

huthaifa s

March 29, 2022 Source: G2.com
"i loved working with this great company"
What do you like best about Yelo?

support is great the promotions and marketing features are the best features any platform can have analytics is good the promotions and marketing features are the best features any platform can have

analytics is good

What do you dislike about Yelo?

nothing the promotions and marketing features are the best features any platform can have

analytics is good the promotions and marketing features are the best features any platform can have

analytics is good

Recommendations to others considering Yelo:

goood company to start with

What problems is Yelo solving and how is that benefiting you?

great wonderfull marketpleas

Read more
SH

Sandeep Kumar H

March 14, 2022 Source: G2.com
"Great Marketplace solutions"
What do you like best about Yelo?

Very user friendly and amazing features. There is everything which a business needs in this high competitive world.

What do you dislike about Yelo?

Nothing everything is excellent and all good.

What problems is Yelo solving and how is that benefiting you?

We can create a great marketplace without any much technical skills

Read more
JJ

Jayesh J

February 15, 2022 Source: G2.com
"A stable hyperlocal delivery platform, faster deployment and time to market and great support"
What do you like best about Yelo?

Customizabilty, Simplicity, time to deploy and support

What do you dislike about Yelo?

Need more integrations with popular and cost effective accounting and billing softwares.

Downtime due to SSL expiry.need more layout for app customization that will help us give a fresh look to the app and website periodically.

A few user experience issues in the customer interaction screens

Recommendations to others considering Yelo:

If you are looking at a cost effective stable proven platform, fast deployment and time to market. Work closely with the project manager on requirements and be clear about what you need for faster execution .

What problems is Yelo solving and how is that benefiting you?

Hyper local delivery, customer engagement through promotions. Faster stable deployments. Simple page designs.

Read more
AU

Anonymous User

January 27, 2022 Source: G2.com
"Excellent Product."
What do you like best about Yelo?

The best thing about Yelo is all the features that they offer on their white label.

What do you dislike about Yelo?

Its not too flexible interms of font choices.

Recommendations to others considering Yelo:

Very good product.

What problems is Yelo solving and how is that benefiting you?

Some problems include understanding the interphase.

Read more
AA

Ayman A

January 25, 2022 Source: G2.com
"Great for bootstrapping a marketplace"
What do you like best about Yelo?

Yelo offered us a lot of features to help make a successful marketplace, the support from the account manager was great. We are launching soon and looking forward to growing with jungleworks.

What do you dislike about Yelo?

Some functionalities were a bit confusing at first, but got them sorted out by account manager.

What problems is Yelo solving and how is that benefiting you?

Creating a B2B marketplace.

Read more

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