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XTM Cloud Reviews

User Rating

4.5/5 (Based on 105 Ratings)

Rating Distribution

  • Excellent

    70.5%
  • Very Good

    19%
  • Average

    5.7%
  • Poor

    1.9%
  • Terrible

    2.9%

User Sentiments

Reliable Translation Memory, Extensive File Format Support, Customizable Workflows, Excellent Customer Support

Occasional Performance Issues, Limited Reporting Functionality , User Interface Issues, Complex Configuration

Do You Use XTM Cloud?

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Review Summary

User reviews of XTM Cloud highlight its strengths in project management, translation memory, and customer support. Users appreciate the platform's versatility, particularly its ability to integrate with various systems and handle diverse file formats. However, some users express concerns about the user interface, which can be overwhelming for newcomers and could benefit from a modern refresh. Additionally, some users find the reporting capabilities and terminology management functionalities to be lacking. While XTM Cloud offers a robust solution for translation management, it continues to undergo development to address user feedback and enhance its overall experience.

Pros

  • XTM Cloud is a comprehensive TMS that meets all localization needs.
  • It offers centralized TM, terminology integration, and robust reporting.
  • It provides a userfriendly interface and customizable workflows.
  • XTM Cloud is a versatile system allowing administrators to tailor it to their liking.

Cons

  • Initial setup can be daunting, but training and support are available.
  • There is limited reporting functionality and the dashboard design is not the most attractive.
  • Some features may require extra effort or time, as they are not available outofthebox.

AI-Generated from the text of User Reviews

Reviews
EL

Emma L

July 18, 2023 Source: G2.com
"XTM Cloud gives you control"
What do you like best about XTM Cloud?

XTM Cloud is a versatile system that allows the admins to tailor it to their liking, down to the smallest details. It can feel a little overwhelming at first, but once you dig into it, you'll come to appreciate the amount of control you have. It's simple and intuitive for linguists to use while giving them a lot of adjustment options as well.

What do you dislike about XTM Cloud?

The available customisation options can feel overwhelming at first and the system takes some studying to get the most out of it. However, I would much rather have the options available than to simplify the system and lose control.

What problems is XTM Cloud solving and how is that benefiting you?

XTM Cloud allows us to concentrate the vast majority of our translation tasks in one place so the linguists don't need to learn to navigate multiple different systems. It offers us the possibility to use machine translation to help us out, and it creates translation memories of everything we translate, so we're both faster and more consistent. We use it mainly internally, but we've also added some external freelancers to the system so we can translate texts without needing to give externals access to our internal systems.

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AC

Ania C

June 23, 2023 Source: G2.com
"Great CAT tool"
What do you like best about XTM Cloud?

TM alignment features

Seamless process for glossary export and import

Useful filters for QA checks

Supports different file formats

MT integration

Useful guides available on XTM Academy

Integration with Xbench

What do you dislike about XTM Cloud?

There is limited reporting functionality

Current dashboard isn't the most attractive

What problems is XTM Cloud solving and how is that benefiting you?

Online translation tool with plenty of features to ensure good quality translations

An excellent resource to store TMs and glossaries

Great TM alignment features that support various file formats

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MP

Małgorzata P

June 22, 2023 Source: G2.com
"Easy to use and reliable CAT tool"
What do you like best about XTM Cloud?

XTM Cloud allows us to create new filters and import settings in easy and fast way. Sometimes not all the options are available on our side, however XTM support is always there to help us in a fast and friendly way.

System performance is stable and we usually don't experience any issues with the reliability.

Great support, we are receving answers to our queries very fast and the support team is always very friendly and helpful.

XTM Cloud supports many different connectors, which allows us to create different automatizations in our workflows.

What do you dislike about XTM Cloud?

XTM Cloud doesn't support import of larger files (more than 1GB), which sometimes force us to process the files outside XTM.

The UI could be a bit more user friendly.

There is no option to create a hierarchy of the TMs and TBs stored in the system.

What problems is XTM Cloud solving and how is that benefiting you?

XTM is integrated with out Project Management System, which allows us to process projects faster and avoid lots of manual work.

XTM offers many different settings for importing various of file formats, including lots of customized filter settings, which allows us to process almost any file that we receive for translation.

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MB

Maddalena B

June 21, 2023 Source: G2.com
"Great TMS and Support"
What do you like best about XTM Cloud?

XTM is very versatile and easy to use. Configuration areas are intuitive, and it's very flexible when it comes to making changes and updates as the business needs change.

What do you dislike about XTM Cloud?

The TM management module and the reporting dashboards. Everything else is great!

What problems is XTM Cloud solving and how is that benefiting you?

We can manage multiple types of content flows, updates, several translators, different file types, and multiple languages. The leveraging has improved, and XTM Workbench has increased the translators' productivity.

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NC

Nick C

June 20, 2023 Source: G2.com
"A class-leading TMS experience with great customer support"
What do you like best about XTM Cloud?

XTM offers all the functionality you expect for a translation project management tool.

XTM account management and technical support are excellent, always friendly and helpful.

The pricing model is simple and easy to scale.

XTM offers an excellent range of out-of-the-box connectors that make it easy to integrate with other systems.

It is easy to customise the system settings and file filters to optimise the product for your needs.

The system performance (in Private Cloud) is excellent, we very rarely have any downtime or slowness.

What do you dislike about XTM Cloud?

The user interface isn't the most attractive or intuitive at times.

You are unable to create a hierarchy of translation memories which can make it difficult to manage clients with complex requirements.

Reporting and visualisation is limited.

What problems is XTM Cloud solving and how is that benefiting you?

XTM allows us to automate our translation workflow to streamline the process, especially with the easy integration to our business management tool.

XTM stores all our translation resources (TM, glossary etc) in the Cloud to ensure we are always leveraging the most up to date resource across all our linguists.

XTM enables a simple and fast quality assurance to ensure we are delivering the best quality.

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BW

Beth W

June 20, 2023 Source: G2.com
"A seamless CAT tool with PM system integration"
What do you like best about XTM Cloud?

Keeps up to date with industry innovations

Flexibility with workflows

MT integration

Integration with Project Management tools

Integration with QA tools

Friendly and responsive support

What do you dislike about XTM Cloud?

Limited visualisation tools

Internal QA tools not as comprehensive as other tools

No Microsoft word grammar check with spellcheck so often have to carry out offline

TM management not the easiest

What problems is XTM Cloud solving and how is that benefiting you?

Automation of workflows to streamline processes

Improving quality assurance processes

Translation memories and terminology management availability

Read more
DG

Daniela G

June 20, 2023 Source: G2.com
"A growth-enabling game-changing TMS"
What do you like best about XTM Cloud?

XTM enables us to manage projects for all types of clients efficiently and securely. It is easy to use, support is fast and efficient and our account management is outstanding. We feel well catered for and listened to.

We can tailor functionality/settings to our needs and the needs of our clients. The pricing model is easy to understand and helps our business forecast with confidence. We can rely on a robust performance and very rarely see any outages or performance issues. Where they occur, they are dealt with quickly.

The tool has improved a lot over the years, both regards security as well as functionality to keep pace with a fast developing industry and growth of its clients.

What do you dislike about XTM Cloud?

The UI could at times be easier to navigate. Improved reporting functionality, visualisation and a dashboard would be great, it can be cumbersome at times to get data out of the system.

What problems is XTM Cloud solving and how is that benefiting you?

XTM integrates with our Project Management System, enabling a streamlined, partially automated, cost-efficient process that allows us to scale.

It enables us to store translation resources such as Translation Memories and Glossaries and supports our Quality Assurance process with many options that we can tailor according to workflow.

In XTM we have found a CAT Tool solution that is cost and time saving for us, and ultimately for our clients.

Read more
AU

Anonymous User

June 9, 2023 Source: G2.com
"Substantial productivity improvement"
What do you like best about XTM Cloud?

XTM has significantly improved my productivity as a translator. The intuitive project management system allows me to easily track progress, manage deadlines, and handle multiple projects simultaneously. The powerful translation memory and terminology management features have saved me countless hours by suggesting previously translated segments and ensuring consistent terminology usage.

What do you dislike about XTM Cloud?

I would like to see predictive typing to be added as a feature

What problems is XTM Cloud solving and how is that benefiting you?

XTM Cloud helps maintain consistency in terminology and translation style across different projects. It offers translation memory and terminology management, enabling translators to leverage previously translated content and maintain consistency within and across projects. This consistency ensures high-quality translations and strengthens brand messaging.

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AU

Anonymous User

June 9, 2023 Source: G2.com
"Nearly all file formats"
What do you like best about XTM Cloud?

One of the standout features of XTM is its extensive file format support. From common file formats like Word and Excel to complex localization formats such as XML and JSON, XTM handles them all flawlessly. This versatility eliminates the need for additional software or manual file conversions, streamlining the translation process and saving valuable time and effort.

What do you dislike about XTM Cloud?

I'd appreciate a more efficient way to edit the Excel format align results from the otherwise high-quality align tool.

What problems is XTM Cloud solving and how is that benefiting you?

All file formats can be processed via XTM, which helps to benefit from your translation memory and termbase each and every time

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AU

Anonymous User

June 9, 2023 Source: G2.com
"Great CAT-tool"
What do you like best about XTM Cloud?

XTM is a game-changer in the field of translation and localization. Its user-friendly interface and robust features make it the perfect CAT-tool for both experienced professionals and newcomers. The ability to collaborate seamlessly with team members and clients, while maintaining consistency and accuracy, sets XTM apart from its competitors.

What do you dislike about XTM Cloud?

Terminology extraction doesn't always yield the expected results

What problems is XTM Cloud solving and how is that benefiting you?

Streamlined translation workflow

Read more

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