Home/ Loyalty Management Software/ Xoxoday Plum/ Reviews
Reward out deserving employees and gain their trust
57.7%
35.6%
3.8%
1.9%
1%
Great All Things, Instant Delivery of GV. Best Customer Support and Many More.. Excellent Service By Xoxoday.
Fund Ading On Portal, Very Difficult. If Send Payment in The Morning It will Added By Evening. This is Not Good. It Should be Added as soon as or Within an Hour.
Sometimes It takes 1-2 Days in Case of Saturday. It Happens With me. I have Sent Amount on Friday It had added on Monday. in this Case too difficult to Manage All THings.
Excellent Customer Support with my Account Manager. It Helps Everytime If Get any Difficulty.
Xoxoday Plum is a faster way to redeem your gift card like Gcash, my experience was excellent because I redeem the gift card immediately to my Gcash account. Customer support actively answer my question and provide efficient customer service.
Nothing! All I can say is excellent service.
About the delivery of gift card but after contacting the support team I got my reward immediately.
I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately.
I never had any dislikes about xoxoday. It really enjoyed using it.
I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately.
Xoxoday has a very good variety and availability of experiences at different price points and also gift vouchers that can be redeemed very conveniently. And complemented by a very responsive and helpful support team. Indeed a great business partner.
Nothing major. A mobile app option will enhance the experience.
Employee gets the choice of deciding the best experience he or she would like from the reward points given by the Corporate. I decide what experience to go for and when, rather than HR giving some standard options.
Xoxoday Plum offers a set of products to provide rewards and incentives to employees for businesses and organizations enhancing employee engagement and satisfaction. Organizations needs to tie-up with Xoxoday Plum and work with them to provide details of the reward, rest will be taken care of by Xoxoday team. They will deliver the rewards physically to the employee and even electronically. A reward could be in any form such as memento, certificate, trophy, Xoxoday gift card, watch etc. It’s very easy to use their services as there are plenty of options to redeem your Xoxoday points based on your country. I like the way Xoxoday Plum creates a gifting experience by beautiful packaging and making sure that it gets delivered right in time. My organization uses Xoxoday Plum services to reward employees in various occasions. I received such rewards many times and my overall experience is awesome! Another good thing I like is their support. Their support team is very prompt to any query or issue you raise, and they will resolve it very quickly.
I never had any issue with Xoxoday Plum so far. They are awesome.
Xoxoday Plum innovatively offers services to reduce overhead for organizations managing rewards and incentives for employees. They are not just taking care of this activity for an organization, but they bring their expertise to create a memorable gifting experience, better employee engagement and satisfaction. They are definitely in the right path, adding value on behalf of an organization.
As a digital-first company, we always wanted to make our rewards all digital and get over the personalized gifting for everyone every time. Starting with the implementation, to integration to onboarding everything was seamless. The hyper-personalization and real-time reward distribution also let us reward and recognize our employees in a manner that is a win-win situation for both of us. Another thing that I like is their UI, it is simple and elegant and everything is under one screen, so you need not find it difficult to navigate into places.It's been 6 months that we have been using xoxoday as a frequent platform for rewarding and incentivising our Ackers.
Another thing I like about Xoxoday is that they offer data and analytics tools that help us to track the effectiveness of our incentive programs and make data-driven decisions for improvement.
And just in case you face any difficulties, their customer support is round the corner to go above and beyond to help you out. Just drop them an email and it gets resolved under 24 hours.
I wish there would have been a chatbot on the tool where we can write our issues and it can get resolved. Another thing that could be improved is the wide range of partnerships. Today a user might get confused with all the brands and end up buying the regular vouchers only.
Also, initially we faced a lot of challenges in integrating xoxoday to our current HRMS portal, but once it was sorted, it is a smooth ride.
Xoxoday is helping us with three big issues at ACKO.
Personalized rewards: It offers us a variety of reward options, allowing the winners to choose their gifts from the wide range of products using the points. It helps us foster a very strong rewarding environment where everyone's happy.
Administrative Efficiency: It's very easy to use, just enter the email IDs, the amount and in a blink of an eye, the reward is sent to the user's account.
Real-time Recognition: The appreciation feature also let us recognise the amazing work our colleagues have been doing and rewarding them with personalised notes. At time, money is not everything.
The Xoxoday plum enhances and boost up the usability on various platforms. It enables you to directly get the crediting of the values into your desires coupons, vouchers or any platform based cards or money.
Not any dislikes but just a concern that the sponsored and recommended items could've been more on to the discounted parts to avail more benefits to the users and to the platform, indeed.
To gaze more and to opt even more when it comes to a platform for fulfilling needs.
They reply the mail with 4 hours with resolution. And I also mail Xoxo about my grievance they also make me comfortable and giving me resolution instantly.
I don't think so that there is any thing dislike.
Because when you're is treated like a major problem and it doesn't how either it's small or big. I don't think so there anything about to dislike
Actually I placed one order of Flipkart Gift card by "Yougov" app after which, when I try to get my Flipkart Gift card code it's showing that there is some technical problem in it. I was very disappointed but when I sent a mail to Xoxo about my grievance they solved my problem instantly and also resolved before time, they mentioned on their mail.
My company pays my monthly stipend using Xoxoday palm. Before some months the Paytm option was not working perfectly so I have complained about this matter and now the issue is 101% resolved by the team. Also the customer support team is very helpful and they provide fastest resolution. Recently I faced some problem in my vouchers so I reached them via Email and they resolved my issue within two working days even there is holiday in our country India. They really value their customers and also the WhatsApp support team is very fast to provide accurate resolution.
I dislike nothing about this product because whenever I have reached their support team about my problem they resolved my issue in a short time. I am getting payments with this product from last 1 year and still now not a single Rupee is wasted.
I get payments from my company using this vouchers. It helps to save my taxes. Because according to our company if I take payment in any other form then I have to pay a 10% TDS in our country. So I am saving my money.
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
What a great job Xoxoday! At first, I’m a bit disappointed because it’s been almost a couple of years user that I don't experience any problem with this site, since I used this to redeem rewards from my Ipsos account. But suddenly, there’s a time when I can't use the eGift voucher I have redeemed, totally confusing, so I contacted their support team to help me with it. Within that day they have been emailing me so many times to update me about my query and soon my problem is resolved. I’m totally satisfied with their customer service. They ensure that my issue will be resolved as soon as possible. Nice service. Since I found out about Xoxoday, I've been recommending it to my relatives and friends. I like how to navigate their site, it is convenient and easy. And now that I have experienced their customer service, it’s a completely greatest marketplace ever! What I really love about Xoxoday is how they ensure their customer service is on track. They are attentive and impartial to their customer.
However, aside from their great customer service and easy-to-navigate site, what I really don’t like about their service is the lack of instructions. Some of their rewards are inadequate. Hope that in the future the reward is totally specified. Overall, I don’t see anything being distressing about this site.
What has been the problem that I have experienced on using Xoxoday Plum is I cannot use my eGift voucher due invalidation and lack of instructions. And by contacting them, I figuring out how nice is their customer service, they are equity and attentive to my query, they often emailing about the update on my issue and ensuring that I will use my voucher in a fine way sooner, i'm totally glad to experience how they interact with their customer and happy to assist. This store is great and comletely beautiful!