Xink Reviews

the support team has been with us every step of the way as we've deployed the product.

not completely the fault of xinc, but with email clients there are still some capability issues where not all signatures show up exactly the same in terms of formatting, but they are the best solution I have found to get the highest level of accuracy possible.

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Hello!

Thank you very much for the review, we really appreaciate it! It's great to hear that you're happy with our software and the support you've experienced with us.

Have a great day!

The Xink Team

Xink makes it very easy to automate user signatures. With full integration across all Directory platforms, there's no need for additional steps when it comes to setting up a user and their signature. Xink takes care of it all for you. The integration filters even allow us to automatically remove users who have left from Xink, making less work on our end for both the employee entrance and exit procedure.

The integration filters require a little trial and error to get what you want, but the Xink team is always readily available to help through the process.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Hi Josh!

Thank you very much for your review, we really appreciate it!

We're so happy to hear that you like using Xink, find it easy to use and that it helps you save time.

Have a great day!

The Xink Team

Before using Xink I needed to spend a lot of time configuring user signatures to keep them within company branding. Users would often make their own edits which made it difficult to keep things uniform. With Xink I hardly have to think about it. The software gets installed via group policy and the data automatically gets pulls from Active Directory.

using the built in logic to target users and groups is also really easy to follow. Some of the non technical staff are creating campaigns with little to no guidance.

its a bummer that when using outlooks webmail it needs to inject the signature in transit rather than putting it in the signature list. Although its understandable as I dont know if Microsoft would allow that kind of thing through an API or something.

What problems are you solving with the product? What benefits have you realized?

Response from Jesper Frier of Xink

Hi Administrator,

Thank you for your review - Appreciate it!

Allow me to comment on your Outlook webmail challenge as you can integrate directly using Microsoft API - without having to re-route emails and injected the signature when you sent the email.

Learn how:

https://support.xink.io/support/solutions/folders/1000119773

Pick your time slot, and we help you set up remote acc. to Best Practices:

https://calendly.com/xink/owa

Does my answer address your dislike?

Thank you for a quick update.

Jesper Frier

Co-founder and partner

The ability to create campaigns, track and analyze

Only thing I would like to improve is the flexibility to design signatures.

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Hi! Thank you very much for your review! We're pleased to hear that Xink is helping your business create campaigns, track and analyze - and of course that it helps with overall brand consistency, too! Regarding the flexibility to design signatures, we're happy to go over your needs and hear your feedback in a 1-on-1 session. You can book a session with us directly on xink.io via LiveChat.

Thank you!

Kind regards

Louise, Xink

Extremely easy to use and deploy. Simple management for multiple signatures, allowing different templates for different users in different countries/departments. Works will with Outlook Web App (Office365) for users that do not have Outlook client installed. Good product support when required.

When using a local Outlook client the Xink signatures becomes the default for all mailboxes in use within Outlook and will re-configure this on each sync if the user manually changes it. For example can be problematic when Outlook has both business and personal accounts in use.

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Hi Ellis! Thank you for your review. We're so happy you like Xink!

Regarding your comment on multiple mailboxes with Outlook:

You can set up the Xink client to preserve default signature settings for multiple mailboxes - Learn how in this guide:

https://support.xink.io/support/solutions/articles/1000227301-how-to-assign-email-signatures-for-shared-and-user-mailboxes

All the best,

Louise, Xink

The functionality is great and the tool is very easy to use. I've used it across two different companies - one time as a purchaser/administrator and one time as a user.

From the user perspective, it is absolutely seamless - there is no need to do anything, the signature information just automatically populates for you. Very easy to manage as an admin as well.

Maintaining multilingual signatures is a bit tricky since fields like title, phone, etc. can only be populated once. So in order to create multilingual signatures we had to create some one-off signatures for certain users with fields like title or phone or any other fields that differed from their default/English fields hardcoded in.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Hi Arpine! Thank you for your review and insight both as an administrator and as a user. We really appreciate it.

Regarding your comment on multilingual signatures, we agree that this can be a bit tricky! We suggest to use the dynamic statements - CASE and IFNULL statements are often used because you can change text based on certain labels/fields.

Learn more about the different dynamic statements in the administrators' section right here:

https://support.xink.io/support/solutions/folders/1000223061

I hope this was helpful. Please email or ping us if you need assistance.

All the best,

Louise, Xink

The support and ease of use of the application

So far, I haven't found anything not to like

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Thank you very much your review. Great to hear you're happy with our support and the ease of use!

Kind regards

Louise, Xink

Xink is simple. Xink is affordable. Xink is my favorite program we use. We were able to set up everything in-house. The customer service is excellent and I just can't say enough. They were there with us the entire step of the way. If we ever encounter an issue or something we can't figure out on our end, they are always there willing to help, and quickly. We have total control of all signatures and marketing throughout all of our office. It allows us to implement a consistent and synergetic message across all our platforms. We have used Xink for four or five years now and it is just a great product. I can't say enough. Xink is by far my favorite vendor. Once set up, everything is pretty much plug and play.

There isn't anything I dislike. Its a simple and effective tool that works great for us.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Thank you very much Peter for your review and feedback! We really appreciate it. Great having you with us for the past 5 years!

Kind regards

Louise, Xink

After demoing several different email signature automation tools - we chose Xink (the services the offered were great for the right price). We LOVE how easy it is to use and how it seamlessly gives us control of over 1400 users' email signatures in gSuite. We can also enable campaigns in everyone's email signatures with a few clicks of the mouse. No more giving people directions on what to put in their email signature, and then only seeing about 25% of users implement those instructions. We have only been using the tool for about 3 months, but implementation was quick and easy as well!

Getting the spacing correct in the actual email signature design was a challenge. Luckily we had an HTML expert on hand within the company to fix the problem for us and now it's perfect. Xink provides some help with the design of the email signature, but it's best if you have someone design it for you and help with the HTML.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Hi! Thank you for your review. It's great to hear that you like Xink!

Regarding your comment on vertical spacing: We agree this can be tricky. Horizontal spacing is managed using tables. HTML skills are not required as you can use the built-in designer where no HTML skills are required. Our design team will assist if required. Just ping us if you need help moving forward.

Learn more about the Xink design service:

https://support.xink.io/support/solutions/articles/1000225850-email-signature-design-services

I hope this was helpful, or please get in touch. We're here to help!

All the best

Louise, Xink

I love the fact that Xinx provides me with a flexible solution to apply different custom signatures for my company. We have been able to go from fully server side signatures to client based, and back. This is imperative for my ever growing company.

Honestly, nothing. Your support has made the implementation of Xink very easy!

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Louise Bech of Xink

Thank you very much for your words Fred! Vey good to hear that Xink was useful in your rebranding project too!

Kind regards

Louise, Xink