WPS Office Reviews

User Rating

4.7/5 (Based on 309 Ratings)

Rating Distribution

Excellent
73.1%
Very Good
23.3%
Average
1.6%
Poor
0.6%
Terrible
1.3%

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Review Summary

User reviews of WPS Office are mixed, highlighting its strengths as a free, multi-functional office suite compatible with multiple operating systems and file formats. Users praise its ease of use, especially for basic document creation, editing, and PDF handling. However, several users report significant concerns regarding customer support responsiveness, with complaints of long wait times for replies and unresolved issues. The free version also draws criticism for frequent ads and limited features, prompting many users to recommend purchasing the premium version. Overall, WPS Office presents a compelling alternative to Microsoft Office for budget-conscious users, but its effectiveness is contingent on a user's tolerance for ads and the company's ability to address customer support issues.

Pros

Free and provides an allinone package for documents, spreadsheets, presentations, and PDFs.
Easy to use and has a familiar interface similar to Microsoft Office.
Offers a rich set of features and is available on various platforms (PC, mobile).

Cons

Can be slow to launch and open files, especially large ones.
Contains ads in the free version that can be distracting.
May not include all the advanced features found in Microsoft Office.

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Reviews

Safiya K

March 27, 2025 Source: G2.com

Microsoft Office documents Very easy to use application

What do you like best about WPS Office?

The ease with which one can use it, does not take much time to figure it out. Free version has good features.

What do you dislike about WPS Office?

That it pushes for premium subscription. It also shows adds which can get annoying

What problems is WPS Office solving and how is that benefiting you?

It is free and compatible with

Rajesh M

March 17, 2025 Source: G2.com

The coolest document viewer

What do you like best about WPS Office?

WPS Office is lightweight, fast, and has a user-friendly interface. It also offers excellent compatibility with Microsoft Office formats.

What do you dislike about WPS Office?

WPS Office includes ads in the free version, which can be distracting. Some advanced features require a subscription.

What problems is WPS Office solving and how is that benefiting you?

WPS Office provides a free, lightweight alternative to Microsoft Office, making document editing accessible. Its compatibility with multiple formats ensures seamless file sharing and productivity.

Sarvagya Singh S

January 31, 2025 Source: G2.com

I need to any documents it helps in my day to day office chores WPS

What do you like best about WPS Office?

.All in one app, user friendly, ease of access

What do you dislike about WPS Office?

Slower in mobile phone that supports older android version

What problems is WPS Office solving and how is that benefiting you?

I usually it when

BILAL D

January 28, 2025 Source: G2.com

It is all in one software for carrying out different tasks of opening,editing and configuring files

What do you like best about WPS Office?

I like WPS office because of it's range of features as we get Microsft Word,spreadsheet,powerpoint all in one instead of downloading each app individually making it easy to open files of all format in one place increasing it's frequency of use and it's need,also it is available on PC and Laptop where apps such as Camscanner can't be downloaded.it can be used by a normal person who doesn't have knowledge of how to use it as it provides instructions of how to use it.Additionally,it helps you open files which cannot be opened because of inappropriate file types and gives you access to all files in your HDD as well as those on your Cloud storage.

What do you dislike about WPS Office?

However,it has a drawback that although it provides all kind of features for a normal user it might not be enough for a proffesional userwho needs a more wide range of access to features such as a programmer as for these purposes you need to upgrade it.But it is a perfect software for a normal user

What problems is WPS Office solving and how is that benefiting you?

to open and edit different kind of documents,worksheet,etc at one place reducing need to downloading different apps and open different of them for different purpose

Pragya J

November 27, 2024 Source: G2.com

Best alternate to Microsoft Office

What do you like best about WPS Office?

The fact that it works even in Macbook and is almost similar to Microsoft office and provide all the features that I require

What do you dislike about WPS Office?

There is nothing to dislike. I am really satisfied with using WPS office.

What problems is WPS Office solving and how is that benefiting you?

I had paid subscription of Microsoft Office but that did not worked with Macbook and I had to upgrade my subscription. But I switched to WPS office and it is providing me with same benefits.

sathish s

November 15, 2024 Source: G2.com

Alternative to rather costly Microsoft product (Excel).

What do you like best about WPS Office?

The WPS Office easy to access

What do you dislike about WPS Office?

Spreadsheets are accurate

Recommendations to others considering WPS Office?

Easy to do calculation

What problems is WPS Office solving and how is that benefiting you?

User friendly

Rajesh S

November 7, 2024 Source: G2.com

Some features are so useful

What do you like best about WPS Office?

Easy to find duplicate words and easy to separate cell

What do you dislike about WPS Office?

Graphics is not good and also some formulas not working in WPS

What problems is WPS Office solving and how is that benefiting you?

Many problems solved such as I have downloaded a file in .CSV or .text format then easy to use in WPS and also very easy to make reports etc.

Choco

July 19, 2024 Source: Trustpilot.com

If WPS were a boxer

If WPS were a boxer, I'd describe it as punching well above it's weight. I like it's lightweight speed and it's no frills focus at getting the job done. Been a home office user for about 2 years.

moses

July 19, 2024 Source: Trustpilot.com

good easy to use

Date of experience: July 19, 2024

Udo Hanemann

July 19, 2024 Source: Trustpilot.com

This Word Processor meets all my needs…

This Word Processor meets all my needs and expectations. Apart from its ease of usage it is constantly updated and shows the broadest possible range of features.
In my opinion it is fully on the leading edge of current technology in its field.

WPS Office Reviews

User Rating

Rating Distribution

Do You Use WPS Office?

Review Summary

Pros

Cons

Safiya K

Rajesh M

Sarvagya Singh S

BILAL D

Pragya J

sathish s

Rajesh S

Choco

moses

Udo Hanemann

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