WP Engine Reviews

User Rating

4.7/5 (Based on 288 Ratings)

Rating Distribution

Excellent
80.2%
Very Good
14.2%
Average
1.4%
Poor
1.4%
Terrible
2.8%

User Sentiments

Exceptional Customer Support, Fast Loading Times, Robust Security Features, Easy to Use Interface

Occasional Downtime, Limited Disk Space, Plugin Restrictions, Lack of Email Hosting

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Review Summary

Users commend WP Engine's exceptional speed, reliability, and customer support. They appreciate the user-friendly interface and extensive features that cater to various website needs. Its scalability and security measures are also highly praised. However, some users express concerns regarding pricing and occasional glitches. Overall, WP Engine is well-received for its performance, ease of use, and customer-centric approach.

Pros

Robust security features ensure website protection against threats.
Userfriendly interface simplifies website management for both beginners and professionals.

Cons

Pricing may be prohibitive for small businesses or individuals with limited budgets.
Limited customization options compared to selfhosted WordPress solutions.

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Reviews

Verified User in Marketing and Advertising

May 15, 2025 Source: G2.com

If you use WordPress, you need WP Engine!

What do you like best about WP Engine?

Updating sites is brutally simple and streamlined allowing me to update our 100+ sites without logging into a single site unless there are issues updating a particular plugin. Support is very good and responsive with either chat or calls. Copying and creating sites is also staggeringly simple.

What do you dislike about WP Engine?

The only complaint I can think of is that it can be unwieldy when trying to navigate to a particular site within WPE when you have 100+ sites. I realize we likely aren't the norm with that number of sites, though.

What problems is WP Engine solving and how is that benefiting you?

WP Engine Support is an extension of my IT team which is very beneficial.

Ramit I

April 24, 2025 Source: G2.com

If Hosting Were a Spa, WP Engine Is the Full Swedish With Extra Towels

What do you like best about WP Engine?

WP Engine has been our digital fortress for years—and not once have we needed to raise the drawbridge in panic. From seamless site management to top-tier performance, they make complex hosting feel like a walk in the proverbial WordPress park. The platform itself is intuitive, beautifully designed, and robust—like a Swiss Army knife in a tailored suit.

What do you dislike about WP Engine?

Recommendations to others considering WP Engine?

We use WP Engine daily—like, caffeine-level frequency. Whether we’re staging a new site, syncing updates, or running backups, it’s all frictionless. Integrations? A dream. From CDN setup to third-party tools, everything just... works. Like IKEA furniture, but without the leftover screws and existential despair.

What problems is WP Engine solving and how is that benefiting you?

Regina Ryerson

December 4, 2024 Source: Trustpilot.com

Over years that I've been a customer

Over years that I've been a customer, consistently top-notch tech support. Plus support pages are well-written; I always try that route first. As a "non-techie" I've been able to get every issue solved. Most recently, plugin vulnerabilities.

SoSo Seo

December 2, 2024 Source: Trustpilot.com

I felt comfortable using it with a…

I felt comfortable using it with a clean UI and solid loading, and customer inquiries were handled neatly and kindly. As good as their programs :)

Kyle ODonnell

December 1, 2024 Source: Trustpilot.com

Bryan is a true American hero and…

Bryan is a true American hero and should be hoisted upon shoulders.

Lori Ann Reese

November 30, 2024 Source: Trustpilot.com

Support Fixed Third Party Dev Issue!

I had a third-party reputable developer (brand name) install a theme on a server slot. They made a mess of it. In twenty minutes, a WP Engine support professional was able to sort it all out.

THIS is why I have been with WP Engine for over ten years. THIS is why I trust no other hosting platform. They always go above and beyond to help their customers. And I am beyond grateful.

Emma Barker Emma Kate

November 29, 2024 Source: Trustpilot.com

Solid and FAST hosting platform and…

Solid and FAST hosting platform and support is always super helpful.

Jameson Marten

November 25, 2024 Source: Trustpilot.com

WPEngine is a fantastic company

WPEngine is a fantastic company, and their support is top notch. Any time I experience issues, their support team (most recently Cezar I) are extremely helpful and efficient in the process. I highly recommend WP Engine if you need a WordPress hosting platform that takes good care of it's customers!

customer

November 25, 2024 Source: Trustpilot.com

Clear answers and help in the right direction

They answer my questions clearly and quickly. They even told me how to do the part that I needed help with that was out of the scope of what they do.

Guido

November 22, 2024 Source: Trustpilot.com

Incredibly good support

Incredibly good support, even for difficult technical issues. The support is always available and technically very experienced. Top!