Woveon Reviews

User Rating

4/5 (Based on 1 Ratings)

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Reviews

Morein P

September 17, 2024 Source: G2.com

Effective method of handling customer relations

What do you like best about Woveon?

Woveon’s capability to capture conversations from social media, SMS, and Live Chat is outstanding. It provides a broader view of the customers’ relations and can help find out more about their issues.

What do you dislike about Woveon?

Woveon found it difficult to sort through the data it has gathered. It does not analyze the information in any particular way, and it does not seem to associate information from different sources either.

What problems is Woveon solving and how is that benefiting you?

Woveon provided a single platform where customer discussions can take place instead of having to switch between different locations. This may help simplify interactions and offer an even deeper appreciation of consumer requirements.

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