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WotNot Reviews

User Rating

4.8/5 (Based on 83 Ratings)

Rating Distribution

  • Excellent

    80.7%
  • Very Good

    19.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Seamless Integrations, Excellent Customer Support, No-code Bot Builder

Limited Customization Options, Occasional Software Bugs, Lack of Comprehensive Tutorials, Limited Pricing Options

Do You Use WotNot?

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Review Summary

User reviews consistently praise WotNot for its user-friendly interface and no-code chatbot builder, simplifying the process of creating and deploying chatbots. They highlight the platform's ease of use, integration with popular services like Google, WhatsApp, and Slack, and the robust features it offers. Some users mention the need for more template options and improved pricing flexibility. Overall, WotNot is seen as a strong solution for businesses looking to automate customer interactions and streamline their operations, though some aspects like scalability and pricing structure could be refined.

Pros

  • WotNot offers a userfriendly interface that simplifies chatbot creation and deployment.
  • The platform boasts a draganddrop interface, making it easy for noncoders to build chatbots.
  • WotNot provides exceptional customer support, readily assisting users in building chatbots.

Cons

  • While WotNot provides a free tier, its pricing structure can be expensive for some users.
  • Limited ability to customize the chatbot window's appearance in the free plan.

AI-Generated from the text of User Reviews

Reviews
SA

Santiago A

November 30, 2023 Source: G2.com
"Clean UI and Easy to use"
What do you like best about WotNot?

I'm a developer and the way WotNot's easy to use interface works is very impressive. The ease of implementation and integration by just copying and pasting some simple html is nice.

One of the features I really like is the way you can train the AI model. Just adding URLs and off it goes to learn. Also their customer support and videos has been very helpful.

I look forward to presenting this solution to my upper management. I see lots of potential in how it can assist us with our high volume of customers.

What do you dislike about WotNot?

I really haven't seen any downside yet. This product was designed very well and intuitive.

What problems is WotNot solving and how is that benefiting you?

We are a government agency that deals with the public. We have a high volume of calls but little personel to deal with the volume. The ChatBots gives us a great way to offer level 1 support to the high volume of people we serve.

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DK

Dan K

November 24, 2023 Source: G2.com
"WotNot stands out from the pack"
What do you like best about WotNot?

I’m a Senior Content Designer consulting for some of the largest companies on the planet. I’ve been going through the AI learning curve on various projects checking out a variety of chatbot platforms. My goal was to have a few to recommend to the companies that I work at and to expand my new skills in conversation design.

So far, WotNot stands out from the pack. You can start with their BotBuilder by modifying a template and learning their platform in real-time with their test button. Unlike other platforms, you can work through a variety of user journeys and focus on the conversational design without being distracted by an overly complex platform.

When you’re ready to put the working chatbot on your website, you simply install one line of code under the body tag. From there, you can keep making updates to the content and flows of the chatbot on the WotNot dashboard, without updating the code on your website.

There are many features with calendars, team selections, and human handoffs. WotNot also integrates directly into Google, WhatsApp and Slack. I will be exploring their AI Studio with a ChatGPT integration next.

What do you dislike about WotNot?

I think the the pricing structure could be improved so that developers can try more features in the free or lower cost version.

What problems is WotNot solving and how is that benefiting you?

Customer engagement.

Read more
TA

Tawa A

November 14, 2023 Source: G2.com
"An Exceptional Chatbot Platform with Seamless Integration"
What do you like best about WotNot?

WotNot has exceeded my expectations in building and deploying chatbots, especially with the seamless integration of ChatGPT for enhanced conversational capabilities.WotNot offers an exceptional user experience, making it effortless for beginners, with smooth implementation, outstanding and highly responsive customer support. Its reliability ensures regular use, and the platform boasts robust features, seamlessly integrating with other softwares.

What do you dislike about WotNot?

While WotNot has been an excellent choice, there's always room for improvement. The platform could benefit from more template options for a broader range of use cases.

What problems is WotNot solving and how is that benefiting you?

WotNot effectively addresses the challenges of creating and deploying chatbots by providing an intuitive platform with seamless integration capabilities, easing the process for beginners like me. The outstanding customer support ensures prompt assistance, contributing to a smoother experience. The continuous updates and robust features enhance the platform's functionality, allowing for reliable and regular use. Overall, WotNot simplifies complex chatbot development, saving time and effort while delivering exceptional results.

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TR

Tamzid R

November 14, 2023 Source: G2.com
"Easy, Accessible & Free: Love using WotNot"
What do you like best about WotNot?

• It's free and easy to integrate

• User-friendly Logic Building Interface

• No. of Features it has

What do you dislike about WotNot?

• The Logo

• Somethings some little bugs, here and there

What problems is WotNot solving and how is that benefiting you?

• Messeager Handling on Facebook

Read more
BC

Babita C

July 14, 2023 Source: G2.com
"Game-Changing Solution For Automated customers Interactions"
What do you like best about WotNot?

I love WotNot! It automates customer interactions, generates more leads, and scales customer support. The personalized experience, 24/7 availability, and intuitive bot builder are excellent. The done-for-you service is a bonus for optimizing conversation flow. Go for it!!

What do you dislike about WotNot?

WotNot can improve some functionalities, but other than that I have no dislike, WotNot is an invaluable tool our business needs, improving our efficiency and customer satisfaction.

What problems is WotNot solving and how is that benefiting you?

WotNot benefits us by addressing business challenges like lead generation, appointment booking, and scaling customer support. Overall it solves the problem of automating customer interactions at scale with Chabots. Highly Recommended!

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BT

Bansari T

June 28, 2023 Source: G2.com
"WotNot - Easy to create - No code chatbot platform"
What do you like best about WotNot?

One of my most favourite feature of wotnot is "Bot Builder". I can easily create chat bot flow with all types of dialog as input, multi media messages, options, cards, book event, create leads. It's so easy to use product.

What do you dislike about WotNot?

So far, I love everything about wotnot. I am observing that Performance is also improved. Bot is providing response fast. Human handover feature is so useful and agent can chat live with end user.

What problems is WotNot solving and how is that benefiting you?

Getting leads is so much fast and easy using wotnot chatbot. It is asking for user details to end user in our website and create lead in salesforce, hubspot etc. It can also send me chat transcript on email. Love the WotNot.

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YD

Yash D

June 6, 2023 Source: G2.com
"WotNot NoCode Chatbots"
What do you like best about WotNot?

- Wotnot provides very simple interface to create chatbots with its flow builder.

- They support so many integrations like google calender, google sheets, calendly etc.

- Live chat section is simple and user friendly

- The support team is too quick to answer all of your queries and truly help you with the platform.

What do you dislike about WotNot?

WotNot is truly a wonderful tool to build chatbots. but if they increase the number of integrations for newly released AI tools and platforms, that would be great.

What problems is WotNot solving and how is that benefiting you?

The one thing that i love most about wotnot is its FAQ builder, where you can train the chatbot using knowledge based from failed phrase.

The integration with facebook and whatsapp allows users to chat with the bot from those social media platforms directly.

Read more
AU

Anonymous User

May 26, 2023 Source: G2.com
"Best Chatbot platform for Automated Customer support"
What do you like best about WotNot?

Wotnot has many unique features including Dashboard, Live chat, third-party integrations, and user-friendly UI. They provide multiple channels for chatbots In a single account so that You can manage everything on one platform.

What do you dislike about WotNot?

They are doing their best and I do not have any improvement to discuss. But yes they can add more integrations for different use cases.

What problems is WotNot solving and how is that benefiting you?

We were looking for a reliable platform to automate our customer support and provide service information to our website visitors. Wotnot helped us to achieve our goals.

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DC

Daniel C

April 25, 2023 Source: G2.com
"It does exactly what it should do"
What do you like best about WotNot?

Easy to set up and the free version is very generous. You don't hit the (pay)wall every time you want to set something up.

What do you dislike about WotNot?

So far the only thing is the transfer of the ownership - I was the owner but I wanted to make my colleague an owner and you have to go through a ticketing system. However, I would consider this a minor hiccup.

What problems is WotNot solving and how is that benefiting you?

We set it up so our colleagues in other departments would not have to read the docs and they could ask freely, as many times they wish at anytime any questions about our product.

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RB

Rajat B

April 18, 2023 Source: G2.com
"One of the best non-code chatbot platform"
What do you like best about WotNot?

It is really easy to build and implement a chatbot with its simple building block features. WotNot is excellent for small businesses that want to develop their first chatbot.

What do you dislike about WotNot?

There is nothing to dislike about WotNot except their pricing, which some may find a little steep. Apart from that, it is a great platform.

What problems is WotNot solving and how is that benefiting you?

Our business primarily depends on the WhatsApp chatbot, and with the help of Wotnot, we were able to build our first chatbot without any coding knowledge. It is fast, responsive and provides a lot of valuable insights.

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