WorkWave PestPac Reviews

User friendly. Easy to train new staff. Notifies you if errors in set ups. Support

Not always informed of new functions in detail

BA and report writer

The PEOPLE! Great employees & attendees for sure

Pest Pac by workwave's blessing and curse is that it is so flexible

Scheduling, reporting and Sales!

Pest park has a great features for your business and being able to report and do what needs to be done to individualize your experience per client. they're always more than happy to help. Every time I've reached out to Work wave I've gotten the answers that I need to help with my current issues.

Some things we can't make sense of. I've gotten all my answers taken care of but that's not the case for most people and I think that would be the downfall.

Sales center was figured out and now we can track our numbers better

I love being able to create reports in the report gallery, so I don't have to remember all the options every time; it does it for me. We've used PestPac for the at least the last 7 years. Back then, it was a littler confusing to learn, but I feel its very user friendly nowadays.

The only complaint I have is visual. I would like to be able to change the color scheme in the settings like we used to be able to. Some days my eyes just don't work as well as others, and the colors are hard to see.

Pest Pac does everything for us, from Sales all the way to Payments. Start to Finish. Lead Management helps us get our agreements signed and entered; we wouldn't accomplish anything without that.

PestPac has helped us from the first day we opened. It allows us to run the reports we need and become more effecient in the office and field.

No big dislikes besides everything being an upsell, which I do understand.

Efficiency

Routing op is awesome. Commercial modals work well. Love communication center.

Cost can be high. I thought the conversion was tough.

All the features I had issues with I got answered quickly. Only negative is I have had multiple people tell me different things.

RUNNING REPORTS, SCHEDULING, JUST IF YOU USE PESTPAC TO ITS FULLIEST, IT DOES SO MUCH

THAT IF YOU PUT CUSTOMER INFO IN, IF YOU NEED TO LOOK UP YOU HAVE TO PUT IT THE SAME WAY

PESTPAC KEEPS EVERY THIG RUNNIG SMOOTH

Easily the most comprehensive software to run your business.

Route optimization didn't work as expected.

The Communication Center is an extremely beneficial solution for confirming appointments and reaching customers.

One of the best thing about using PestPac is using their scheduling features, especially the Service Set-Ups for Re-occuring services. We have been able to create custom service set-ups for seasonal pests like Mosquitoes and Yearly Termite Renewals. PestPac has many reports to use for measuring services, technician production, receiveables, these are just a few to mention.

PestPac has come far with using their updated Route Optimimazation.

Route Optimaization and Scheduling Features are extremely important to our day to day operations.

I am a daily user of PestPac and would highly reccommend it

Anyone looking for an easily workable and easily understandable platform, this is it

User friendly

Help for this page is an amazing feature that really helps users get familiar with the platform

There are currently no downsides to using PestPac in my opinion.

It is making billing out our customers quick and easy, which means our company is getting streamlined in the accounting department