Home/ Webinar Software/ Workcast/ Reviews
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Webinar platform and hosting
67.9%
19.5%
5%
2.5%
5%
Excellent Customer Service, Ease of Use, Helpful Support Team, Reliable Platform
Occasional Technical Issues, Limited User Interface, Confusing Email Automation, Limited Admin Rights
WorkCast, a popular video platform for virtual events and employee communications, has received mixed reviews from users. While some praise its ease of use, customization options, and ability to engage audiences, others criticize its technical glitches, limited integrations, and occasional customer service issues. However, many users find WorkCast's video quality, analytics, and support for multiple languages to be strong points. Additionally, the platform's ability to host large-scale events and its mobile app are seen as advantages.
AI-Generated from the text of User Reviews
How easy the platform is to use and the look of the auditoriums.
The process of sending speaker login details is sometimes a bit frustrating.
They have been very helpful with resolving connection issues with speakers.
WorkCast has a fantastic platform for hosting Webinars - it supports many formats for live / on-demand and more. The API access allows developments on top of the core platform and, when used with the embedded player, allows superb integration with existing sites. Recently we required customer support to help us troubleshoot a tricky issue, they went above & beyond to help us resolve it.
The email automation platform for managing user journies isn't as streamlined or controllable as I would like.
Superb platform, don't be afraid to engage with the on-boarding team - they will help you find the right solutions. For us this was custom implementation of the platform via their embed feature and custom email automation templates.
We wanted to in-house our Webinar solution from a 3rd party whilst hosting them on our main website. This has been possible thanks to WorkCast.
Great interface for an event - really stands out from other providers. Having attended a lot of events and suffering Zoom fatigue, this was different and enjoyable.
Nothing major everything worked well and was easy to follow.
Helping out Marketing and Communications standout with B2B partners.
Email response from the WorkCast team is quick. They provide clear, detailed information in their emails and the webinar onboarding experience was seamless. The platform training was fantastic. The system performed flawlessly on webinar day.
Perhaps allow the webinar host the ability to manage the onboarding process in a user dashboard. It would be easier to allow the webinar administrator the ability to upload creative assets, etc.
Providing a one-stop and easy webinar platform that performs well. I was looking for a stable system that was able to handle a large number of attendees, along with robust reporting.
Very helpful and friendly staff members. They feel like actual internal colleagues working with you along the whole project.
All positive. The team take on suggested changes and implement new add ons tailored to our needs
Reaching a wider range of schools, having a positive impact on young people and helping businesses identify early talent
Ease of use in terms of setting up webinars, automated reminder emails for webinar attendees, post-event emails to send those who signed up the on-demand recording.
There is nothing I can think of that makes me dislike the platform - as mentioned above, WorkCast has been great to use and its features very useful for what we need to do.
Nothing that I can think of.
I can't think of any problems with the WorkCast platform - as mentioned above, WorkCast has been great to use and its features very useful for what we need to do.
It's very straightforward to create events and using the Workcast API we are able to integrate many functions, such as registration, with our own platform. Everything seems to work very well.
Overall we like the product and there isn't anything in particular that we dislike.
WorkCast allows us to offer webinars to our own customers. It makes sense for us to use a product like this rather than build our own from scratch.
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Workcast provides top-of-the-line customer service, which makes our live programming a pleasure to produce. They are knowledgeable and proactive.
The technical foundation is solid, and they allow for both self-service options and full service with all the bells and whistles.
I have not had any negative experiences working with Workcast. They never disappoint.
Workcast provides an excellent user experience both for me as a Producer and for our audience. They have the capabilities to do a simple livestream, or a complicated production with options that include polling, chat, and mixing live and pre-taped content.