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Workcast Reviews

User Rating

4.4/5 (Based on 159 Ratings)

Rating Distribution

  • Excellent

    67.9%
  • Very Good

    19.5%
  • Average

    5%
  • Poor

    2.5%
  • Terrible

    5%

User Sentiments

Excellent Customer Service, Ease of Use, Helpful Support Team, Reliable Platform

Occasional Technical Issues, Limited User Interface, Confusing Email Automation, Limited Admin Rights

Do You Use Workcast?

Write a Review

Review Summary

WorkCast, a popular video platform for virtual events and employee communications, has received mixed reviews from users. While some praise its ease of use, customization options, and ability to engage audiences, others criticize its technical glitches, limited integrations, and occasional customer service issues. However, many users find WorkCast's video quality, analytics, and support for multiple languages to be strong points. Additionally, the platform's ability to host large-scale events and its mobile app are seen as advantages.

Pros

  • Engaging and interactive video content creation and delivery platform.
  • Streamlined content management and distribution across various channels.
  • Comprehensive analytics and reporting for measuring engagement and ROI.

Cons

  • Potential learning curve for users unfamiliar with video production and editing.
  • Limited customization options for certain design elements and branding.
  • Occasional technical glitches and bugs reported by some users.

AI-Generated from the text of User Reviews

Reviews
AL

Andrew L

April 28, 2023 Source: G2.com
"Workcast provides a solid technical foundation and EXCELLENT customer service."
What do you like best about WorkCast?

Workcast provides top-of-the-line customer service, which makes our live programming a pleasure to produce. They are knowledgeable and proactive.

The technical foundation is solid, and they allow for both self-service options and full service with all the bells and whistles.

What do you dislike about WorkCast?

I have not had any negative experiences working with Workcast. They never disappoint.

What problems is WorkCast solving and how is that benefiting you?

Workcast provides an excellent user experience both for me as a Producer and for our audience. They have the capabilities to do a simple livestream, or a complicated production with options that include polling, chat, and mixing live and pre-taped content.

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AU

Anonymous User

March 30, 2023 Source: G2.com
"Very successful and mostly stress free"
What do you like best about WorkCast?

How easy the platform is to use and the look of the auditoriums.

What do you dislike about WorkCast?

The process of sending speaker login details is sometimes a bit frustrating.

What problems is WorkCast solving and how is that benefiting you?

They have been very helpful with resolving connection issues with speakers.

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LG

Laurie G

March 6, 2023 Source: G2.com
"Great webinar platform with unrivalled customer service"
What do you like best about WorkCast?

WorkCast has a fantastic platform for hosting Webinars - it supports many formats for live / on-demand and more. The API access allows developments on top of the core platform and, when used with the embedded player, allows superb integration with existing sites. Recently we required customer support to help us troubleshoot a tricky issue, they went above & beyond to help us resolve it.

What do you dislike about WorkCast?

The email automation platform for managing user journies isn't as streamlined or controllable as I would like.

Recommendations to others considering WorkCast:

Superb platform, don't be afraid to engage with the on-boarding team - they will help you find the right solutions. For us this was custom implementation of the platform via their embed feature and custom email automation templates.

What problems is WorkCast solving and how is that benefiting you?

We wanted to in-house our Webinar solution from a 3rd party whilst hosting them on our main website. This has been possible thanks to WorkCast.

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RH

Richard H

March 6, 2023 Source: Trustpilot.com
much better webinars
I’ve recently started looking at WorkCast and have been impressed with how different this platform is from all the run usual solutions. It’s been really easy to create webinars (and they have smaller virtual events too) that have a whole branded microsite. Seems like a company with an original approach to digital events.
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AR

Aoife Rowans

February 20, 2023 Source: Trustpilot.com
Best webinar I've seen
I've been on so many webinars recently but this was a totally different experience. It looked amazing and even worked when I had to leave the offiice and transfer viewing the webinar to my phone.
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HK

Helen K

February 17, 2023 Source: G2.com
"Attendee Experience"
What do you like best about WorkCast?

Great interface for an event - really stands out from other providers. Having attended a lot of events and suffering Zoom fatigue, this was different and enjoyable.

What do you dislike about WorkCast?

Nothing major everything worked well and was easy to follow.

What problems is WorkCast solving and how is that benefiting you?

Helping out Marketing and Communications standout with B2B partners.

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AU

Anonymous User

November 22, 2022 Source: G2.com
"Solid Webinar and Event Platform"
What do you like best about WorkCast?

Email response from the WorkCast team is quick. They provide clear, detailed information in their emails and the webinar onboarding experience was seamless. The platform training was fantastic. The system performed flawlessly on webinar day.

What do you dislike about WorkCast?

Perhaps allow the webinar host the ability to manage the onboarding process in a user dashboard. It would be easier to allow the webinar administrator the ability to upload creative assets, etc.

What problems is WorkCast solving and how is that benefiting you?

Providing a one-stop and easy webinar platform that performs well. I was looking for a stable system that was able to handle a large number of attendees, along with robust reporting.

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SM

Sam M

June 23, 2022 Source: G2.com
"Globalbridge"
What do you like best about WorkCast?

Very helpful and friendly staff members. They feel like actual internal colleagues working with you along the whole project.

What do you dislike about WorkCast?

All positive. The team take on suggested changes and implement new add ons tailored to our needs

What problems is WorkCast solving and how is that benefiting you?

Reaching a wider range of schools, having a positive impact on young people and helping businesses identify early talent

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VT

Vinh T

June 15, 2022 Source: G2.com
"I've worked with WorkCast for 5 years and they've been invaluable to the running of our webinars!"
What do you like best about WorkCast?

Ease of use in terms of setting up webinars, automated reminder emails for webinar attendees, post-event emails to send those who signed up the on-demand recording.

What do you dislike about WorkCast?

There is nothing I can think of that makes me dislike the platform - as mentioned above, WorkCast has been great to use and its features very useful for what we need to do.

Recommendations to others considering WorkCast:

Nothing that I can think of.

What problems is WorkCast solving and how is that benefiting you?

I can't think of any problems with the WorkCast platform - as mentioned above, WorkCast has been great to use and its features very useful for what we need to do.

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AU

Anonymous User

May 11, 2022 Source: G2.com
"Great product and excellent service"
What do you like best about WorkCast?

It's very straightforward to create events and using the Workcast API we are able to integrate many functions, such as registration, with our own platform. Everything seems to work very well.

What do you dislike about WorkCast?

Overall we like the product and there isn't anything in particular that we dislike.

What problems is WorkCast solving and how is that benefiting you?

WorkCast allows us to offer webinars to our own customers. It makes sense for us to use a product like this rather than build our own from scratch.

Read more

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