Workamajig Reviews

The ability to find projects and estimates (SOWs) created in Workamajig EVER. What a huge timesaver. WOW. Customer support is also OFF THE HOOK great. The team will help you do anything.

Like most technology tools it is very powerful and there a more than one way to do things. The technology (features and functions) can be overwhelming if you let it be.

It is our complete agency mangement system from timesheets and SOW (estimates) to all accounting funcations.

I love that Workamajig offers numerous customization options for project setup and reporting. I rarely encounter any obstacles in the system when it comes to process flows. The customer service is impeccable; I've sent what feels like hundreds of emails with questions, and they always respond promptly and gracefully.

The approval flows need some serious work. Purchase orders should be limited to individuals rather than a set amount. Timesheets should be directed to the project manager instead of the employee's manager, who may lack insight into the inner workings of the projects.

There's room for improvement in timesheets as well. The system should allow for time-off requests to be integrated, automatically updating the individual's timesheet. Additionally, linking time off with backup approvers, rather than relying on manual setting adjustments, would be beneficial.

Certain customization options are limited. I would appreciate the ability to add custom fields to vendor invoices, estimates, and other areas.

Lastly, please consider making Billing Manager an option for approvals, notifications, and essentially all functionalities that a Project Manager or Account Manager has.

It is a great tool to hold all of the project details in one place along with the finances. The ability to add a campaign and roll up the details into one overarching report is fantastic. We love the ease of customization where available; it really helps tailor the projects to our company's needs.

One of the biggest advantages that Workamajig offers is a centralized way to plan, manage and track projects. It gives everyone involved access to pertinent project info, minimizes unknowns and redundant status questions. It's a tool that I use constantly throughout the day. We also have a very responsive account manager that helps execute our ideas for reporting and enhancements when needed.

My biggest dislike is that some of the features aren't exactly intuitive. This is offset by the library of videos that are available online that showcase some of the features.

Workamajig provides all of the information needed to keep projects on track.

Robust user interface. Strong reporting capabilities. Real time data.

Our largest challenge has been user acceptance.

Linking of time tracking to projects and view to profitability.

The ability to tailor the individual experience for the business and user. Workamajig offers flexibility with how granular you want to be, or need to be, with regard to workflow, managing data, and reporting.

That there is not a payroll module built into the system yet!

Client profitability, managing workflow, and financial reporting; greater visibility of how daily operations is affecting the financial health of the organization.

It's a software that includes all areas that a creative agency needs to run the business.

Too many options. It's great to have options to customize but can be overwhelming.

Clear, quick access to financial health & resource management.

I really appreciate the fact that workamajig helps our projects to stay on schedule to and budget through the various features within the platform.

There's so much to learn, but it's all helpful, so just trying to figure out what isn't useful for our company

Keeps our schedules on track and keeps our projects on track

Wow, just one best thing? That's a difficult decision. The software is forgiving, reporting is robust, and support is amazing.

I a fairly new with Workamajig, and there are just so many functions and features that sometimes I spend too much time looking for a setting. Learning those shortcuts and best practices can take some time.

My accounting team is turning around AP and client billing faster , and corrections can be made easily.

It's great to have a project management, billing, scheduling, payables all in one place.

Workamajig is always improving and putting out new releases. If there is something you need, just ask them and they can implement it for a cost or in some cases they offer it as part of new releases.

We initially used WMJ for the scheduling aspects of the software, but in the last 8 years it's become so much better as a project management tool.

The reports are great. The customer support is outstanding. I love that it is internet based, so I can work at the office or at home.

The only down-side about Workamajig is that I can't get our company to use it for the Project Management side. They seem to like Monday.com better.

We use the accounting functions of Workamajig.