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WordStream Reviews

User Rating

4.6/5 (Based on 1,530 Ratings)

Rating Distribution

  • Excellent

    78.8%
  • Very Good

    14.6%
  • Average

    1.4%
  • Poor

    0.5%
  • Terrible

    4.7%

User Sentiments

Ease of Use, Helpful Customer Support, Actionable Recommendations, Effective Reporting

Limited Social Media Integrations, Limited Third Party Integrations, Occasional Irrelevant Recommendations, Occasional Software Glitches

Do You Use WordStream?

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Review Summary

Based on user reviews from multiple platforms, WordStream is generally praised for its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface, well-organized dashboards, and diverse functionalities for keyword research, ad creation, campaign management, and performance tracking. Many reviewers highlight the platform's ability to optimize campaigns, save time, and improve overall ROI. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, WordStream seems to be a popular choice for businesses seeking a user-friendly and feature-rich PPC management solution.

Pros

  • Comprehensive keyword research and optimization tools to maximize online visibility.
  • Customizable and userfriendly dashboard for campaign management.
  • Robust reporting and analytics for datadriven decisionmaking.
  • Effective competitor analysis for staying ahead in the market.

Cons

  • Limited integration options with other marketing platforms.
  • Steep learning curve for novice users.
  • Occasional issues with the accuracy of generated reports.
  • Higher pricing compared to some competitors.

AI-Generated from the text of User Reviews

Reviews
JD

Jessica Dixon

September 27, 2024 Source: Trustpilot.com
Wordstream is a great company that…
Wordstream is a great company that provides individuals great information and many opportunities!!
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AU

Anonymous User

December 30, 2021 Source: G2.com
"Best Tool Ever!"
What do you like best about WordStream?

The Ads grader is one of the most helpful tools that wordstream offers. Also, the blogs are very very helpful.

What do you dislike about WordStream?

Nothing as of now. Cannot dislike anything

What problems is WordStream solving and how is that benefiting you?

Basic Ad performance issues are getting solved for google and linkedin

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AU

Anonymous User

December 22, 2021 Source: G2.com
"Wordstream is an excellent search marketing product"
What do you like best about WordStream?

Was a day to day user of wordstream and their search research tools are second to none. I really loved thier automation tools as well, and for medium-advanced search marketers wordstream is a great product.

What do you dislike about WordStream?

For what it does I think it's very good value, but it can be viewed a bit expensive by non marketers - I'd love to see more tools baked in that demonstrate the value or the return on investment.

What problems is WordStream solving and how is that benefiting you?

Search marketing keyword research and ppc automation - the suggestions and the automatically applied recommendations were excellent. We saw CPCs decrease and the volume of long tail keywords we were able to advertise on increase.

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MC

Michael C

December 8, 2021 Source: G2.com
"Very Helpful For Beginners Doing Google Ads"
What do you like best about WordStream?

I like the feature where you get to schedule a monthly 1-on-1 for consultation. Theres a lot of blogs that are very informative. Keyword Research is helpful. The whole platform is very intuitive.

What do you dislike about WordStream?

Everything got a lot more expensive. Prices keep going up

What problems is WordStream solving and how is that benefiting you?

Using better keywords for my Google Ads. Understanding how to assemble a compelling ad copy that will get users to take an action.

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G

Gilberto

September 16, 2021 Source: Financesonline.com
CPA down by 18%!

PROS: WordStream is impartial in that it will give me suggestions other than increase daily budget, which is generally what AdWords does. WordStream allows me to more smart with my accounts smarter and delivers more conversions for the same budget.

CONS: The desktop interface is not as friendlt when viewed using smaller monitors (i.e. netbooks). It's difficult to see the information I need such as metrics and more.

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R

Roxanne

September 5, 2021 Source: Financesonline.com
The Best Solution For Paid Search Campaigns

PROS: I love that I have a centralized location where I can manage Google and Bing. I can easily spot differences in the performances of those accounts, and immediately recognize opportunities and wasted spend. With direct access to a Wordstream consultant over the phone, I can say I have a profssional who makes sure our campaigns flousirh and go from strength to strength.

CONS: There are a number of ways that the interface could be enhanced. I don't like that the date ranges are not flexible. I wish I could easily pick a keyword and determine specifically the search phrases that are activated by that term.

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D

Dan

August 9, 2021 Source: Financesonline.com
Great solution that simplifies management of PPC

PROS: WordStream offers great set of features and easy to use UI that helps you to simplify the management of all your PPC accounts. If you are not familiar with this kind of products the support service from this product would encourage you to practice and start creating and playing with various campaign set up and targeting options, this is great way for understanding the PPC.

CONS: There are not enough tools for managing display network ads but I believe they already work on this one. We need other 3rd party solution so we can better track the PPC generated calls and to add more value for rolling out Call tracking in UK.

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F

Floyd

July 26, 2021 Source: Financesonline.com
This software can help you to launch successful campaigns

PROS: This tool lets you know which areas need improvements and it shows you the opportunities on how to improve your campaigns. You know what needs to be improved, what kind of changes your campaigns need and it allows you to publish your campaigns effortlessly. It keeps you informed and it shows you the areas that need to be addressed with your own accounts.

CONS: The cost is little high for small sized businesses who have hourly billing or for clients who have small budgets.

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R

Rufus

June 28, 2021 Source: Financesonline.com
Great PPC optimization platform

PROS: Wordstream encourages me to optimize the PPC by myself. The consultant is great and we managed to reduce our average CPC. Other software we tried before this one didn’t allow us to oversee the situations at the end or to be in control of the process, thankfully this is not case with this product.

CONS: I’m not fan of CPA goal tracking in the software because we have Bing conversion tracking issues and because of this CPA shows up much higher results and this means that the data is inaccurate by KPI but I think this is more Bing’s issue. I’d like to get BING ETAs within the dashboard.

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M

Marion

June 21, 2021 Source: Financesonline.com
Great PPC platform with awesome customer support

PROS: Managing and setting up your advertising campaigns for Google and Bing is a tad easier with WordStream. Accuracy is highly improved and expenses are significantly reduced. In addition, their customer service were very helpful and just simplified the onboarding process for us, whether we are advanced PPC users or beginners.

CONS: The user interface of a few advanced functionalities are based on flash and could really use some improvement.

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