Wisetail LMS Reviews

That it is so easy to use, highly customizable and that Wisetail offer excellent customer support both on the phone and through The Drop

To be honest, I don't really have any. I would like to see more relevant reporting options and interactive widgets in the dashboard

Ensureing continuity with the training across all positions and locations

We use Wisetail primarily for training all of our volunteers. We love the versatility and the ability to customize courses and modules for our volunteers. We also use Wisetail as a staff intranet, where we store links to all of our cloud-based documents. This alone has saved us thousands in time, money, and headaches!

My only comment for improvement would be to find a way to mass assign "profiles" for each user type that auto-input the same selections/specifications for that profile type.

If you need a scalable way to track and provide training/intranet for your employees or volunteers, Wisetail is the way to go! Excellent customer service and super easy to roll out once the initial set-up phase is complete

We have saved thousands in staff time both for administering trainings, but also tracking volunteer training completions.

I appreciate the ease of use for most functions. Navigation, reporting, creation, and importing content is a breeze. I appreciate my Account Manager, Brittany, and the support team for their rapid response times and courtesy. It is a program that I am proud to share with my peers.

I wish there were a bit more design and other flexibility. There are a few things that have workarounds that aren't very clear or easy-to-use. Overall I am pleased.

Company-wide communication and training for a geographically diverse team. It benefits me becasue my communication is clear and concise, easy to access, and engaging. I like it because it is user friendly from both the admin and user side of things.

We were able to build out an internal learning portal for our team and the best part was the support from wisetail and the ease of use.

I wish I had something to complain about but I do not.

It has allowed us to create a portal for all of our team members across the world to connect on.

Almost everything! The 1:1 support we recieve from our Accout Manager, Brittany, is top notch. The UI for end users is terrific. I'm glad they made significant upgrades to their word processor for creating learning modules and other content. The flexiblity to assign user groups across all of our franchises is super handy.

The reporting functionality is truly abysmal. I am not saying that to be dramatic. Especially for test reporting, the reporting that lives within the LMS is nearly unusable. Anytime I talk to anyone about Wisetail, I unfortunately have to say something along the lines of "it's fantastic, but if you're in the hunt for good reporting, look elsewhere."

Wisetail enables us to seemlessly provide learning and development content and resources across all of our franchise operators in the US and Canada. This has significantly increased our adoption of best practices and improved our bottom line.

I've been with Wisetail for 5 years and 2 companies...they continue to grow and develop the sight. I appriecate their partnership because they listen to their clients needs and are always willing to help. They are client focused!

Wisetail isn't currently as robust as some of their competitors but they continue to develop the functions for both the admin and end user.

They are enhancing dashboard widgets and reporting.

Wisetail LMS serves as the platform for our users to interact with our online micro learning content. This has created a space for both our teams to deploy effective training across their systems. The single sign-on options allows our team to limit utilization metrics and focus more on what our users are learning and focused on as an organization.

The reporting capabilities for local admins are limited. Many reports have to be generated by our internal team which can cause delays and large amounts of backend work.

Take a demo of the site.

Wisetail helps our users connect with clinicians across the nation in an environment where they can learn and get better together. The ability to share thoughts and ideas on the Now@ boards has been a huge selling point for our user base.

The people at Wisetail were fantastic. From the CEO down to the newest customer service rep, we consistently had very positive interactions with them. They were generally prompt in returning emails and calls and overall customer service was definitely an excellent strength.

Almost every code update would break something. We were a Wisetail client from the very early days of the platform (version 4 I believe) until 2020 and the overall instability ultimately drove us away. Things were always broken and their code base wasn't solid enough to fix things easily. Add to that frustration the literal years that went by without a feature update as they kept selling from one investor to the next. Now that they've landed at a long-term owner, I'm hopeful they can recover and get back to the solid company they began as. In talking to current clients (as of June 2022), they still have not reached a place of stability. It is definitely a platform for small companies.

They need more time to develop. Keep looking.

They provided a great "first" LMS for us, but what began as a cutting-edge platform quickly fell behind to be barely the middle of the pack. One strength the platform always had was the ability to deeply customize how a course/module was laid out for the learner. The overall flexibility of look and feel for the platform was and still is great. But the features, especially in reporting, were lacking to the point that we had to switch. That was in 2020 though and they have great people so hopefully it's improved.

Our early experiences were excellent. Onboarding and having our co-lab in Bozeman were fantastic, and it was as painless a process as launching an LMS could have been. Our rep was fantastic, intelligent, and knew the system inside and out.

Since launch, our experience has gone downhill. The company was acquired (not sure if this caused the decline or not), we were reassigned to a new rep, and any and all site improvements promised over a year ago have been postponed time and again. Our new rep doesn't seem to understand the system at all and cannot answer our questions. We have made no progress or improvements to our initial release, and use has dropped off in our organization due to the stale tech. Finally, the search function is laughable. It's impossible to find courses using it.

Wait until they right themselves.

We need to reach employees at locations across the country and give them replicable, easily-referenced trainings.

a very simple interface to design - low barrier to entry

reporting features do not support client needs

none