Whisbi Reviews

the possibility of being in direct contact with our clients and answering their doubts instantly, that gives us an invaluable asset for our company

There is not something specific that I dislike, although it has points to improve as all the new technology

take yout time to define your funnel, whisbi people are always helping

we managed to limit the sales funnel more and in this way we were able to identify more efficiently the hot leads

The personalised attention of Vanessa for continous training, and the assistance from Max and Jorge to solve technical issues.

Some minor technical issues with the system implementation.

We are capting clients who navigate the company official website and wish to be contacted at a particular time. So it is possible a more time efficient comunication, if clients do not have to wait on the phone when all the agents are busy.

The personalised attention of Vanessa for continous training, and the assistance from Max and Jorge to solve technical issues.

Some minor technical issues with the system implementation.

What problems are you solving with the product? What benefits have you realized?

Reliable und uncomplicated Tool. It's easy to handle. Good qulity of the pictures, even with poor streaming conaction

Flexibility to customize it for your own purpose!

To be a pioneer on the swiss market with a video solution for our customers

The technological solution it offers and the reliability it demonstrates, improving day by day, and that we can offer an integral and decisive service with a premium quality and always growing.

There is nothing specific, apart from operating everything perfectly and the quality of service and experience is constantly improving

They will receive the treatment of the best experts and sales professionals for their product, also applying an innovative, efficient and effective technology that will allow them to increase said sales considerably and to relaunch the company.

Improvement of the user experience, effective and efficient technological solution and a new paradigm in the world of sale, being able to show the product live and personalizing, with it, the treatment of each client.

IT'S VERY EASY TO USE. Nothing more to say about it.

WHEN TECHNICAL FAILURES HAPPENS. Nothing more to say about it.

A DIRECT AND PERSONAL CONTACT WITH THE CUSTOMER.

It's a different way of selling that brings confidence to its users by using technology and showing a more humane experience.

I did not find negative aspects in the experience

To be able to speak with an online F2F client, providing the confidence to see the person who attends and the convenience of doing it from home

The best thing about working with Whisbi is that they help you improve the experience with the client and help us solve the problem for the benefit of our business

What I like the least is not attributable to Whisbi, but any proposal that we want to analyze requires an extensive approval flow on our part.

Our customer can see our physical store live and can clarify any questions about the products.

It also improves the customer experience and gives us a bonus of innovation against competitors

Exceptional service with an amazing team supporting it. The experience is the definition of the word "digital" and the team is what you would expect from a premium company

Nothing specific, except from the fact that the platform provides tremendous opportunities and there are many things that could be added to the solution.

Our customers can see the online agent live and ask questions regarding products, services or even proceed to an online purchase.

It also improves the customer experience and gives us a bonus of innovation against competitors

Exceptional service with an amazing team supporting it. The experience is the definition of the word "digital" and the team is what you would expect from a premium company

Nothing specific, except from the fact that the platform provides tremendous opportunities and there are many things that could be added to the solution.

What problems are you solving with the product? What benefits have you realized?