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WeTravel Reviews

User Rating

4.7/5 (Based on 396 Ratings)

Rating Distribution

  • Excellent

    88.9%
  • Very Good

    4.8%
  • Average

    0.8%
  • Poor

    0.5%
  • Terrible

    5.1%

User Sentiments

Excellent Customer Support, User-Friendly Platform, Efficient Booking Management, Secure Payment Processing

Lack of Certain Features, Limited Language Support, Confusing Fee Structure, Verification Process Issues

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Review Summary

Overall, WeTravel receives positive feedback from users, with many commending its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, noting that it simplifies the travel booking process. Many users highlight the platform's ability to manage multiple travel arrangements and its detailed reporting and analytics features. Additionally, reviewers praise the helpfulness and responsiveness of the WeTravel support team. However, some users have indicated a desire for more customization options and integration with additional travel services.

Pros

  • Userfriendly interface simplifies travel planning and management.
  • Robust expense tracking and reporting capabilities.
  • Excellent customer support with quick response times.

Cons

  • Limited integration options with other business tools and applications.
  • Occasional glitches and slow loading times reported by some users.
  • Lacks advanced features found in competitors' products.

AI-Generated from the text of User Reviews

Reviews
GB

Gabriela Baum

November 21, 2024 Source: Trustpilot.com
Alexis is great!
Alexis is always happy to help and to give us solutions as fast as possible. He also gave us suggestions to keep improving and growing as a business that uses Wetravel. Thank you Alexis!
Read more
FA

Felipe Acosta

November 20, 2024 Source: Trustpilot.com
Excellent!!
Date of experience: November 20, 2024
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S

Santi

November 19, 2024 Source: Trustpilot.com
Excellent platform and we were lucky to…
Excellent platform and we were lucky to have Alexis as our Account Manager!
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C

Catharine

November 15, 2024 Source: Trustpilot.com
Ease of use & unbeatable customer service
We have been working with WeTravel for a couple of years now, and it has, quite literally, been a game-changer for our business.

Aside from ease of use for both us and our valued guests, the customer service is prompt and helpful.

Brandon always responds quickly and offers continued follow-up as needed.

WeTravel consistently adds new features - some of which we have personally requested.

They are a great partner for our travel company!
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HS

Heather Stoeckley

November 15, 2024 Source: Trustpilot.com
Far Horizons loves WeTravel!
High level of customer service from Brandon Hartman and the entire team; quality of product and potential for new features; WeTravel listens to what their clients needs and makes concerted efforts to implement changes as requested.
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JS

John Saunders

November 13, 2024 Source: Trustpilot.com
We have had a great experiences working…
We have had a great experiences working with WeTravel and our business account manager Molly Wenske is tremendous to work with. Her professional approach, knowledge of our industry and creative ideas have help our business dramatically
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A

Alvaro

November 13, 2024 Source: Trustpilot.com
Easy payment links and refunds
Easy payment links and refunds, easy to configure and share. Their backoffice support is really efficient, Carla helps us whenever we need some guidance on the system or about payments in installments.

Thank you !

Greetings
Alvaro
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J

Jonny

November 12, 2024 Source: Trustpilot.com
Highly Recommended
We (Happy Gringo Travel) have been working together with WETRAVEL over the past decade now to set up online trips and charge our clients. Throughout this time they have always been a delight to work with. They genuinely listen to us when developing their product enhancements, and give very personalised service. Above all, the WETRAVEL platform is a huge plus to our business in facilitating quick and easy payments with our clients. I highly recommend their services :)
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SI

Sail Training Ireland

November 11, 2024 Source: Trustpilot.com
Small customer but big welcome and service!
We are a small charity but received the welcome and assistance that a large international corporation would expect. In particular, Nadine Gregorio and Dominique Ventura have been outstanding in getting us up and running on the WeTravel platform.
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RC

Richard Cantave

October 3, 2024 Source: Trustpilot.com
Amazing company that has helped my business growth
We’ve been using WeTravel for a few years now, and it’s incredible to see how much the platform has evolved into an essential tool for travel businesses like Haitian Nomad. They have streamlined so many aspects of our operations, from automated payments to customer bookings, making our processes much more efficient and allowing us to focus on delivering the best experiences to our clients.

One of the standout aspects of WeTravel is their commitment to listening to their clients and continuously improving their services based on our feedback. They really understand the needs of travel businesses and are always proactive in providing updates that enhance the user experience.

Working with Brandon has been an absolute pleasure—he’s always available, responsive, and attentive to our specific needs. We really appreciate the personal touch and support we receive from him and the entire WeTravel team.

Overall, our experience with WeTravel has been amazing, and we couldn’t be happier with how they’ve transformed our booking and payment processes! Highly recommend it for any travel business looking for a reliable and innovative platform.
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