WeSupply Labs Pricing, Reviews and Features (July 2025)

About WeSupply Labs

WeSupply Labs - Post-purchase Customer Experience Platform That Drives Sales and Improves Customer Loyalty. WeSupply helps retailers reduce their customer support tickets with Pre-purchase delivery prediction, automated shipping tracking, proactive notifications and self-service returns.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $9.00. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

WeSupply Labs Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Starter (EDD, Tract & Notify) $9.00 $9.00 per month

200 shipments per month

Features

Customer feedback survey
Shipment visibility and basic analytics
SMS notifications
Email notifications
Customizable tracking page
Extensive eCommerce integrations
Integration with 1001 carriers

Growth (EDD, Track & Notify) $59.00 $59.00 per month

1,000 shipments per month

Features

Everything in Starter, plus
Webhook
Klaviyo and Attentive integrations
On-time shipments report
Transit times report
Custom domain for tracking pages
Bulk Customer Notification

Advanced (EDD, Track & Notify) $79.00 $79.00 per month

1,000 shipments per month

Features

Everything in Growth, plus
AI Predictive estimated delivery dates
Remove WeSupply branding
Custom Order Statuses
Proactive Order Delay Notifications
Lost Shipment Reporting
Curbside & Store Pickup

Enterprise (EDD, Track & Notify) Custom

25,000+ shipments per month

Features

Everything in Advanced, plus
Dedicated customer success manager
Dedicated onboarding manager
Enterprise SLA
Quarterly account review
Custom ERP and carrier integrations
API
BigQuery Integration

Starter ( Returns and Exchanges ) $9.00 $9.00 per month

30 returns per month

Features

Returns management portal
Branded returns page
Email notifications
Returns analytics
Refund and exchange methods
Auto approval and label generation
Issue refunds as coupon codes

Growth ( Returns and Exchanges ) $19.00 $19.00 per month

50 returns per month

Features

Everything in Starter, plus
Create exchange orders in 1 click
Advanced Return Methods
Advanced Automation Rules
Policy Enforcer
Issue gift card, store credit
Returns webhook
Restocking Fees
Green Returns

Advanced ( Returns and Exchanges ) $29.00 $29.00 per month

60 returns per month

Features

Everything in Growth, plus
Exchange for other items
Offer extra credit for exchanges
Advanced eligibility rules
Advanced automation rules
Unlimited destinations
Unlimited routing rules
Return to Store and Curbside
Advanced Fraud Detection

Enterprise ( Returns and Exchanges ) Custom

5000+ returns per month

Features

Everything in Advanced, plus
Dedicated customer success manager
Dedicated onboarding manager
Enterprise SLA
Quarterly account review
Custom ERP and carrier integrations
API
BigQuery Integration

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 05/01/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about WeSupply Labs Pricing